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System Navigator Jobs in Florida (NOW HIRING)

VITAS Healthcare

Health System Navigator

Miami, FL · On-site

$19 - $24.75/hr

Responsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values. Ability ...

VITAS Healthcare

Health System Navigator

Miami, FL

$19 - $24.75/hr

Responsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values. Ability ...

VITAS Healthcare

Health System Navigator

Deerfield Beach, FL

$18.50 - $24.50/hr

Responsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values. Ability ...

VITAS Healthcare

Health System Navigator

Deerfield Beach, FL · On-site

$18.50 - $24.50/hr

Responsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values. Ability ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Melbourne, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Melbourne Beach, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Apopka, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Kissimmee, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Palm Bay, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Apopka, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Melbourne, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

MyFlorida

FAMILY NAVIGATOR - 60075417

Orlando, FL · On-site

$65K - $75K/yr

FAMILY NAVIGATOR - 60075417 Pay Plan: Career Service Position Number: 60075417 Salary: $65,000-$75 ... Systems Evaluation: Looking at many indicators of system performance * Knowledge of principles and ...

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All JobsSystem Navigator JobsSystem Navigator Jobs in Florida

System Navigator information

See Florida salary details

$10

$17

$25

How much do system navigator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for system navigator in Florida is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.70 per hour, depending on experience, location, and employer.

What is a system navigator?

A System Navigator helps individuals access and navigate complex healthcare, social services, or community support systems. They assess client needs, provide guidance on available resources, and assist with applications or referrals. Their role is to simplify processes, advocate for clients, and ensure they receive the necessary support. System Navigators work in various sectors, including healthcare, education, and social services, to improve access and outcomes for individuals in need.

What does a system navigator do?

A typical day for a System Navigator involves meeting with clients to assess their needs, researching local resources, and coordinating referrals to appropriate social service agencies. System Navigators often collaborate with healthcare professionals, social workers, and community organizations to develop and monitor individualized service plans. Administrative tasks such as maintaining detailed records and following up on client progress are also routine. This role is both client-facing and collaborative, requiring flexibility and strong organizational skills to manage multiple cases effectively.

What skills and qualifications are needed to thrive as a system navigator?

To thrive as a System Navigator, you need a solid understanding of social services, case management, and community resources, often supported by a relevant degree in social work, human services, or a related field. Familiarity with case management software, client tracking systems, and documentation tools is important. Strong interpersonal, problem-solving, and cultural competency skills help System Navigators effectively advocate for and support clients from diverse backgrounds. These qualifications are crucial for guiding individuals through complex systems and ensuring they receive the resources and assistance they need.

What are popular job titles related to System Navigator jobs in Florida?

For System Navigator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching System Navigator jobs in Florida look for?

The top searched job categories for System Navigator jobs in Florida are:

System Navigator jobs near you
Infographic showing various System Navigator job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,620 per year, or $17.1 per hour.

Health System Navigator

VITAS Healthcare

Miami, FL • On-site

$19 - $24.75/hr

Full-time

Re-posted 3 days ago

VITAS Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

35th of 245 rated social care providers

Job description


Responsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values.
Ability to apply a consultative approach to educate medical professionals and patients and families about hospice services; meeting customer, patient & family needs by providing end of life care solutions to improve timely access to care.
  • Responsible to become a subject matter expert on Medicare Hospice Benefit, VITAS service offerings, disease specific clinical criteria and evidence based medicine.
  • Responsible for care coordination and communication to members of the assigned health system, VITAS team, and other community / post-acute entities regarding patient status including referral process, discharge process, and hospital readmissions/ hospice revocations.
  • Participates in the information gathering and support of patients, families and admission nurse through the admission process.
  • Supports account, patients & families who readmit to the hospital/ER (VITAS revocations) by care coordinating with VITAS team.
  • Utilize direction and judgement in determining an approach to create, develop and sustain a consultative relationship in assigned accounts and other potential referral sources, by making effective customer contacts and exhibiting excellent customer service skills.
  • Resolves customer feedback by investigating opportunities for development, developing solutions, preparing reports, and collaborates on resolutions with program management.
  • Leverages provided resources and CRM (customer relationship management) as a vehicle for success.
  • Daily use of CRM tool in order to capture needs of the account and necessary information for effective communication with other VITAS team members.
  • Leverages educational tools on provided devices as customer visual aids and learning tools to grow knowledge.
  • Able to apply training and leverage tools and resources when executing strategies with customers with a strong sense of urgency.
  • Maintains professional and technical knowledge by reviewing professional publications, establishing personal networks and remaining current with changes in healthcare field in order to understand customer industry.
  • Open to and proactively applies coaching feedback from direct manager with the intentions on improvement of various skillsets.
  • Works cohesively and leverages opportunities with VITAS team members: VITAS Admissions Team, VITAS Sales Team, VITAS Medical Director & Team Physicians, Team Managers and overlapping team disciplines, PCAs, Sr. Leadership. Attends team meeting at least two times per quarter.
  • Timely completion of administrative duties: expense reports, payroll entry, other administrative actions by required times.
  • Effective in professional verbal, written, and electronic communication.
  • Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Expectations/Requirements:
  • Minimum three years of experience in direct customer service or healthcare industry
  • Excellent presentation, negotiation and relationship-building skills
  • Participate in competitive team environment that involved individual accountably and teamwork
  • Able to demonstrate examples on critical thinking and create solutions
  • Past military service a plus
  • Experience with volunteer organization a plus
  • Evidence of exceeding goals or expectations with a project or previous job
  • Strong customer service, sense of urgency and problem solving skills
  • Time management and organizational skills
  • Ability to collaborate with a team to support territory, to build relationships, and educate to generate access to hospice care by building long term business partnerships
  • Strong interpersonal skills within all levels of an organization
  • Excellent oral and written communication skill
  • Ability to work outside of normal business hours (8-5), evenings and weekends as needed.
  • Ability to learn and apply a CRM tool and proficiency in Outlook, Word, Excel-PowerPoint, iOS devices
  • Ability to develop clinical knowledge base to support effective care transitions to VITAS for hospice eligible patients
  • Integrity and patient/ customer focus: ethical, moral conduct, customer services
  • Reliable transportation

Education:
High school Diploma required or equivalent. Associate or bachelor's degree preferred.
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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What VITAS Healthcare employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978

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