System Manager Jobs in North Riverside, IL (NOW HIRING)

Title:   Systems Manager  

Reports To: Assistant Director of Operations

FLSA Status: Exempt

Salary Range: $80,000.00-82,000.00

Qualifications:  

• Bachelor's Degree with experience and/or training in educational technology
• Experience in design and management of local and wide area networks, web servers, e-mail servers and operating systems
• Experience with student management software applications
• Such alternatives to the above qualifications as the Board may find appropriate and acceptable 

Core Competencies:

• Strong desire to be part of a team that puts the needs of exceptional students first
• Ability to build and maintain positive relationships with many groups of people and students
• Demonstrated organizational skills, google proficiency, and phone etiquette
• Excellent interpersonal and verbal/written communication skill
• Effective collaborative problem-solving ability and independent work ethic

Duties and Responsibilities:

1. Manage and maintain district systems such as student information systems (SIS), learning management systems (LMS), HR/finance platforms, MDM platforms, Resource Management systems, assessment tools, and communication systems.
2. Oversee system updates, integrations, permissions, and troubleshooting.
3. Provide Tier 3 technical support for applicable applications as needed.
4. Ensure reliable access and performance across all campuses.
5. Maintain data integrity, accuracy, and security across all district platforms.
6. Develop disaster recovery plans including backup and recovery of systems and data.
7. Coordinate state and federal reporting requirements, including enrollment, attendance, assessments, staffing, and accountability metrics.
8. Generate reports for administrators, departments, and school leadership teams.
9. Serve as a primary contact for system-related issues; provide technical assistance to staff, administrators, and support teams.
10. Management of IT staff and ticketing system.
11. Collaborate with instructional technology, IT support, and operations teams to ensure systems align with teaching, learning, and administrative needs.
12. Oversee lifecycle workflow for all devices and software.
13. Develop and maintain documentation, user guides, and support resources.
14. Monitor system security protocols to protect sensitive student and staff data.
15. Ensure district systems comply with SOPPA, FERPA, state laws, and district policies.
16. Assist with implementing cybersecurity best practices and staff training initiatives.
17. Lead or assist in the rollout of new platforms, upgrades, or districtwide technology initiatives.
18. Coordinate vendor involvement, timelines, testing, training, and communication.
19. Evaluate and recommend improvements to existing workflows and systems.
20. Provide training sessions for administrators, teachers, and staff on system use, reporting tools, and data processes.
21. Support the development of resources that improve staff digital literacy and system proficiency.
22. Research, compile, assimilate, support, and prepare accurate and organized documents, projects, presentations, and reports
23. Assist with department budget development, coordinate purchase orders for the department, and oversee accounts.
24. Attend professional development opportunities and engage in ongoing education in order to support a system of learning and improvement and the overall efficiency and functioning of the organization, including staff meetings.
25. Maintain confidentiality in matters of student and staff personnel information
26. Other duties assigned by the supervisor.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to stand, walk, sit, bend, climb stairs, write, type, speak and listen.  In addition, the employee will be required to twist and reach and crawl.  Specific vision abilities required by this job include close, peripheral and distant vision.  Ability to work in an office environment, sitting, standing, lifting-light and heavy, filing, operating office machines and computers, communicating with staff, visitors and others.  May be required to use ladders, scaffolding, other lift equipment, and other types of mechanical equipment.

The noise level in the work environment ranges from quiet/moderate to loud.  The employee is frequently required to interact with other staff and visitors.  The employee is directly responsible for the safety and well-being of students.  

The statements in the job description are intended to describe the general nature and level of the work to be performed by (an) individual(s) assigned to this position.  They are not an exhaustive list of all duties and responsibilities related to the position.  This job description will be reviewed periodically as duties and responsibilities change with business necessity and School Board Policy and procedures.  Essential and marginal job functions are subject to modification.   Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Terms of Employment:  259-day work year at compensation set by the SASED Board of Directors.  Position is eligible for flex time.

Evaluation:  Performance will be evaluated by the Assistant Director in accordance with the SASED Board of Directors policy on evaluation.