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Switchboard Operator Jobs in Conroe, TX (NOW HIRING)

Switchboard Design Engineer

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A team of operators defining the future of AI infrastructure. We recruit A-players from the most ... In this role, you'll own the customization and delivery of switchboard designs from concept to ...

Coordinator - Mailroom

Houston, TX · On-site

$16.75 - $21.50/hr

  • Retirement

  • PTO

Daily duties for backup switchboard operators vary depending on their work environment and how many incoming calls and customers they must manage. However, there are several tasks commonly associated ...

New

Receptionist

Houston, TX · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Two (2) years' experience operating multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital environment.

Receptionist Part-Time

Houston, TX · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience: two (2) years' experience operating multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital ...

Receptionist Part-Time

Houston, TX · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience: two (2) years' experience operating multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital ...

Receptionist Part-Time

Houston, TX · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Two (2) years' experience operating multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital environment.

Receptionist

Houston, TX · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Two (2) years' experience operating multi-line telephone switchboard, preferably in a health care environment, and any combination of education, training, or experience in a hospital environment.

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Switchboard Operator information

See Conroe, TX salary details

$7

$14

$21

How much do switchboard operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for switchboard operator in Conroe, TX is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.35 per hour, depending on experience, location, and employer.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

Do switchboard operators still exist?

Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.

What job categories do people searching Switchboard Operator jobs in Conroe, TX look for?

The top searched job categories for Switchboard Operator jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Switchboard Operator jobs?

Cities near Conroe, TX with the most Switchboard Operator job openings:

Infographic showing various Switchboard Operator job openings in Conroe, TX as of August 2026, with employment types broken down into 45% Full Time, 49% Part Time, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,158 per year, or $15 per hour.

Switchboard Operator (Part time/ Fill in Shifts)

116508 Innovation At Work

Houston, TX • On-site

$14.25 - $18.25/hr

Part-time

Re-posted 27 days ago


Job description

Description:

POSITION OVERVIEW

· Serve as the prin cipal liaison between the Contractor and Government representatives, Supervise and train contract personnel and ensure compliance with all contract provisions.

· Dedicated to serve solely at the Medical Facility during administrative working hours.

· Remain available after-hours via telephone or pager to address issues, including staffing.

· Respond within one hour to off-duty hour problems.

· Notify the COR in writing or by email of stand-in representatives if absent for more than one 8-hour shift.

· Provide a replacement if absence exceeds three consecutive working days.

· Serve as the alternate to the Project Manager (if designated), assisting with overall compliance and service delivery.

· Ensure that all operators receive required orientation and at least two weeks of on-the-job training before performing duties independently.

· Coordinate with the COR to resolve staffing issues, performance deficiencies, or process improvements.

· Provide stand-in supervisor coverage and notify the COR when absent for more than one 8-hour shift.

· Arrange a replacement WS when absent for more than three consecutive workdays and notify the COR in advance in writing.

· Monitor staff for performance, professionalism, and adherence to VA policies (e.g., Privacy Act, security procedures).

· Maintain discipline, establish work methods, define performance expectations, and develop work schedules to align with workload demands.

· Attend and participate in meetings with the COR and CO to review contract performance, address discrepancies, and resolve operational issues.

· Assist in documenting and implementing corrective actions following the issuance of a Contractor Discrepancy Report (CDR).

· Prepare personnel rosters and ensure accuracy in shift assignments and role coverage.

· Enforce workspace security and prevent unauthorized access to switchboard operations.

· Be physically present at the medical facility during administrative hours to oversee operations and provide direct support to staff.

· Remain on-call by telephone or pager outside of administrative hours to respond to any staffing or operational issues within one hour.

Requirements:

CITIZENSHIP REQUIREMENT: US Citizenship


EDUCATION AND QUALIFICATIONS:

High School Diploma or equivalent


MINIMUM REQUIRED SKILLS/EXPERIENCE:

· Must have with at least three years of telephone switchboard operating experience, of which one year involved substantial responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings or

· Must have experience in performing information operator work which required a knowledge of organizational units and major functions of a large multi-division organization, and shall have had one or more years of experience of supervising, which involved organizing, directing and controlling staff

· Must be experienced in maintaining discipline, devising work methods and assignments, establishing performance requirements and arranging work schedules to conform to peak telephone requirements for adequate service.

· Must have ability to communicate, comprehend, use correct grammar and punctuation, and understand instructions, as well as write legibly, is required.

· Shall be dedicated to serve solely in the Medical Facility during administrative working hours and at all other times shall be available, by telephone or pager, for any problems which shall occur, including staffing problems.