Swat Team Lead Jobs (NOW HIRING)

Department: Strategy and Operations

Employment Type: Full Time

Location: 1600 Corporate Center Dr., Monterey Park, CA 91754

Reporting To: Felicia Hsu

Compensation: $140,000 - $160,000 / year

About the Office of the CEO The Office of the CEO (OCEO) is an agile team that drives the organization's highest-priority initiatives, spanning clinical, operations, technology and product, strategy, and finance. We operate as a strategic extension of the CEO: translating ambiguous, high-stakes priorities into structured plans, and personally leading execution alongside business leaders so the organization stays focused on building long-term value. We also exist to raise the bar for how people think and operate across Astrana.

Role Summary This role will serve as a critical member of the OCEO to be deployed as a small, elite "SWAT" team that can be rapidly deployed wherever Astrana needs acceleration or critical attention as a force multiplier. We're indexing for team players, critical thinkers who know how to probe and ask the right questions to push initiatives forward, exceptionally strong communicators, and who have a get-things-done mentality and can pick things up quickly.

This is not a role with clearly defined boundaries. You'll move fluidly between strategy and execution, across clinical, operations, finance, product, etc. and wear whatever hat a given initiative requires. Our work is concentrated in three key areas - clinical, operations, technology. We do not expect depth across all three, but genuine curiosity and the ability to engage credibly in the third is important.

• Serve as an active member of a small, elite "SWAT" team, ready to deploy across Astrana to ideate and accelerate critical initiatives and unblock execution wherever needed.
• Partner with executive leadership to advance enterprise-level, CEO-priority initiatives from concept through execution, translating ambiguous, high-stakes priorities into structured plans, milestones, and measurable outcomes.
• Act as a strategic "air traffic controller" across teams, ensuring alignment, accountability, and momentum on critical, cross-functional initiatives.
• Identify operational gaps, process inefficiencies, and organizational friction points, and design solutions that scale with the business.
• Partner with clinical, operational, and technical teams to identify, pilot, and scale AI-enabled solutions for internal and external stakeholders.
• Serve as a trusted thought partner to senior leaders, proactively surfacing risks, opportunities, and recommendations to improve execution and results.
• Operate as a builder of systems: embed durable processes, frameworks, and talent that raise the performance bar across functions, leaving teams better equipped rather than dependent on ongoing intervention.
• Help shape the vision, innovation agenda, and AI-enabled roadmap, and personally lead delivery of high-impact initiatives. This includes having enough technical know-how to dive into data yourself, build dashboard apps and possible prototypes.

• Bachelor’s degree required. Advanced degree is a plus.
• Strong critical thinker who digs into root causes, asks "why," and probes appropriately rather than accepting things at face value. Someone who uses first principles thinking to break down any complex problem into basic truths and build up innovative solutions from scratch.
• Demonstrated strength in at least two of our three focus areas:
  • Clinical care: clinical experience (e.g. MD) who understands care delivery workflow, quality and clinical performance
  • Operations: deep operations experience (e.g. running or scaling clinical operations, claims, utilization management)
  • Product/technology: technical or coding background -- not to push production level code, but sufficient to code POCs or building a dashboard that surfaces insight from ambiguous data
• Comfortable moving fluidly between strategy and execution; equally effective setting direction and personally driving delivery.
• Sharp diagnostic instincts: able to quickly identify when something is off, miscommunicated, or at risk, even with incomplete information.
• Versatile and quick on your feet; thrives in ambiguity without needing clearly defined roles or boundaries.
• High EQ, able to represent the CEO credibly and build trust across all levels and functions of the organization.
• True team player with no ego, willing to wear many hats as part of a small, elite team. A willingness to roll up your sleeves to get things done.
• Exceptional communicator who can bridge across "languages" (engineering, business, and medicine/clinical) and translate between them fluently.

• Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801.
• The base salary pay range for this role is: $140,000 - $160,000. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

Astrana Health is proud to be an Equal Employment Opportunity and Afferative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.