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Sustaining Engineering Manager Jobs in Washington

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Sustaining Engineering Manager information

What does a sustaining engineering manager do?

A Sustaining Engineering Manager oversees teams responsible for the continued support, maintenance, and improvement of existing products. They address product issues, manage lifecycle updates, and implement modifications to ensure reliability and customer satisfaction. This role often involves collaborating with other departments, analyzing field data, and leading efforts to resolve technical challenges. The manager ensures that products remain compliant with industry standards and meet evolving customer needs throughout their lifecycle.

What skills and qualifications are needed to be a sustaining engineering manager?

To thrive as a Sustaining Engineering Manager, you need a solid background in engineering principles, problem-solving, and experience leading cross-functional technical teams, often supported by a degree in engineering and relevant project management experience. Familiarity with product lifecycle management (PLM) systems, root cause analysis tools, and quality management software is typically required. Strong leadership, communication, and conflict resolution skills help manage teams and collaborate with stakeholders across departments. These competencies ensure timely resolution of product issues, continuous improvement, and consistent product quality throughout the product’s lifecycle.

What are typical challenges faced by a sustaining engineering manager, and how can they be addressed?

A Sustaining Engineering Manager often encounters challenges such as balancing urgent product support requests with ongoing process improvements and resource limitations. Managing cross-functional communication between engineering, manufacturing, and customer support teams is crucial to quickly resolve issues without disrupting production. Success in this role involves prioritizing tasks effectively, developing robust documentation processes, and fostering a culture of continuous improvement. Regularly reviewing metrics and feedback also helps identify recurring problems and implement long-term solutions.

What is the difference between Sustaining Engineering Manager vs Product Development Manager?

AspectSustaining Engineering ManagerProduct Development Manager
Primary FocusMaintaining and improving existing productsCreating and launching new products
Work EnvironmentEngineering teams, support, and maintenanceDesign, planning, and cross-functional teams
Required SkillsEngineering expertise, problem-solving, project managementProduct strategy, leadership, market analysis

The Sustaining Engineering Manager primarily focuses on maintaining and enhancing existing products, ensuring reliability and customer satisfaction. In contrast, the Product Development Manager leads efforts to develop new products from concept to launch. While both roles require strong project management skills, the Sustaining Engineering Manager emphasizes technical problem-solving and product support, whereas the Product Development Manager concentrates on innovation and market needs.

What does a sustaining engineering manager get paid?

Sustaining engineering managers typically earn between $100,000 and $160,000 annually, depending on experience, location, and company size. Compensation may include bonuses, stock options, and benefits, with higher salaries often found in technology and manufacturing sectors.

What is a sustaining engineering manager?

A sustaining engineering manager oversees the ongoing support and improvement of existing products, ensuring reliability, quality, and customer satisfaction. They coordinate troubleshooting, manage product updates, and work with cross-functional teams to address issues using tools like issue trackers and engineering analysis. This role typically requires strong technical knowledge and leadership skills to maintain product performance over time.
Infographic showing various Sustaining Engineering Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Network Development Engineer, Enterprise Networking, Enterprise Networking - Data Center Engineering

Herndon, VA • On-site

Amazon
IT Services • 10K+ employees

Full-time

Re-posted 3 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,171 frontline employees who took The Breakroom Quiz


Job description

Do you like to use network and Unix systems engineering to deliver simple, sustainable and repeatable solutions. Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Core Networking team is looking for a Network Development Engineer to join our Backbone Enterprise, and Regional Engineering (BERE) team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.
AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently

We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.
Key job responsibilities
Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.
Work closely with our automation teams in defining the tools that allow us to scale at higher volume.
Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.
Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
Deliver simple, sustainable and repeatable solutions and processes.
Create and review documentation and process regarding network

implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.
A day in the life
Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
Manage customers during problem resolution and operating efficiently under pressure.
Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
Travel to data center/network sites and Amazon/customer offices as needed.
About the team
Within AWS Networking, the Backbone, Enterprise, and Regional Engineering (BERE) organization is
responsible for the design, implementation, and operations of a wide array of networking infrastructure
that provide global connectivity between all AWS Regions and edge locations.
BERE provides the massive scale required to support our AWS customers and internal services, via a
network that grows by 70% annually. In addition, they have teams that are responsible for the design
and operation of our global corporate office and data center network, allowing tens of thousands of
Amazonians to perform their daily tasks in support of our customers.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious

Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional


Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.


EEO/Accommodations
AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US