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Surrogate Case Manager Jobs in Oregon (NOW HIRING)

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Surrogate Case Manager information

What is a surrogate case manager?

A Surrogate Case Manager supports and guides intended parents and surrogates throughout the surrogacy process. They coordinate medical, legal, and emotional support, ensuring all parties meet requirements and deadlines. Their role includes facilitating communication, monitoring progress, and addressing concerns to ensure a smooth journey for everyone involved.

What are the typical daily responsibilities of a surrogate case manager?

As a Surrogate Case Manager, your day-to-day tasks generally involve assessing client needs, developing individualized care plans, and coordinating services between intended parents, surrogate carriers, medical professionals, and legal advisors. You’ll regularly communicate with all parties to facilitate smooth processes, resolve conflicts, and ensure compliance with regulations and agreements. The role frequently includes documentation, progress monitoring, and crisis intervention when necessary. Working in this position often requires flexibility, as you may balance multiple cases and adapt quickly to changes or urgent situations.

What are the key skills and qualifications needed to thrive in the surrogate case manager position, and why are they important?

To thrive as a Surrogate Case Manager, you need strong knowledge of case management practices, healthcare or social work experience, and typically a relevant degree or certification in social work, nursing, or a related field. Familiarity with case management software, electronic health records (EHRs), and client tracking systems is often required. Outstanding interpersonal skills, cultural sensitivity, empathy, and strong organizational abilities help candidates excel. These qualifications enable Surrogate Case Managers to provide effective support, build trust with clients, and coordinate complex care plans efficiently.

What are popular job titles related to Surrogate Case Manager jobs in Oregon?

For Surrogate Case Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Surrogate Case Manager jobs in Oregon look for?

The top searched job categories for Surrogate Case Manager jobs in Oregon are:

What cities in Oregon are hiring for Surrogate Case Manager jobs?

Cities in Oregon with the most Surrogate Case Manager job openings:

Surrogate Case Manager jobs near you
Infographic showing various Surrogate Case Manager job openings in Oregon as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 91% In-person, and 9% Remote job distribution.

Workplace Possibilities Coordinator

Standard, The

Portland, OR • On-site

$76K - $111K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

The next part of your journey is right around the corner - with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

Serve as the primary point of contact for employers within Absence and Disability Services, supporting customer retention and facilitating stay-at-work (SAW) and return-to-work (RTW) programs. Oversee, develop, and implement comprehensive RTW/SAW plans for claimants, ensuring alignment with established protocols and best practices. Provide guidance to case managers and accommodation specialists, deliver employer education, and manage escalated service issues while maintaining expertise in ADA, PWFA, and related compliance regulations.

Key Responsibilities

  • Manage RTW/SAW programs for assigned customers, ensuring program objectives are met.

  • Provide consultation and support to case managers and accommodation specialists on complex cases.

  • Deliver orientation and education to employers, including process overviews and portal guidance.

  • Recommend improvements to enhance program success and customer experience.

  • Lead moderate projects, audits, and contribute to external publications.

  • Ability to work occasional travel (planning, team-building, conferences) is a requirement of the role. *

Skills and Background You'll Need

  • Bachelor's degree (BA/BS) or related field required.

  • Minimum 4 years' experience in return-to-work or vocational case management, or equivalent combination of education and experience.

  • Professional certification (CRC, CDMS, ARM, CCM, or CPDM) required or ability to obtain within 2 years.

  • Strong knowledge of ADA, PWFA, and accommodation-related compliance and regulations.

  • Experience interpreting medical information to support case management activities.

  • Ability to provide training, develop job aids, and support employer education.

  • Familiarity with emerging technologies such as AI and bots preferred.

Key Behaviors of a Successful Candidate

  • Customer Focus: Anticipates and understands employer needs, acting as the primary point of contact.

  • Improvement Mindset: Identifies and implements opportunities for efficiency, effectiveness, and innovation.

  • Adaptability: Manages diverse cases, adjusts to shifting industry regulations, and responds quickly to changing priorities.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

  • A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

  • An annual incentive bonus plan

  • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure

  • A supportive, responsive management approach and opportunities for career growth and advancement

  • Paid parental leave and adoption/surrogacy assistance

  • An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

  • Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$76,250.00 - $111,500.00

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant's specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

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