Surplus Funds Jobs in Reston, VA (NOW HIRING)

Reporting to [the Director of Senior Programming, AIP, JSSA], the Mobility Services Manager will oversee the implementation of agency, community, contract, and grant-funded programs that support DC metro area community residents. These will include Brenner escorted driving services and the Escorted Transportation Program, Meals on Wheels, Connect-A-Ride, and the VillageRides program. May directly manage day-to-day operations of one of these programs. Will provide oversight and coordination of all programs and work to integrate and promote these programs into JSSA and the community.

Essential Functions:

Management/Supervision:

• Manages the workflows of all mobility management staff
• Convenes and facilitates regular team meetings.
• Establishes staff productivity goals and manages staff to meet or exceed these goals.
• Communicates with Director regularly regarding supervisee assignments, availability, productivity, and quality of work.
• Ensures supervisees’ professional growth and development and encourages staff to identify areas of practice for professional development.
• Promotes maximum use of internal Agency services and community resources.
• Ensures there is coverage when needed to accommodate staff PTO schedules by making sure there is sufficient redundancy in staff training.

Grants/Contract Management:

• Oversees operations and reporting for existing escorted, volunteer, MOW, and transportation information services.
• Establishes programmatic outcome measures and works with Director to implement methods of tracking and analyzing outcomes.
• Utilizes database to track activities for grant and contract reporting.
• Oversees completion of and submits to Director monthly, quarterly, or semi-annual reports as required by funding sources.

• Oversees grant implementation, budget tracking and evaluation report writing and grant/contract prospective budgeting. Tracks the program budgets to prevent surplus and deficit.
• Oversees the integration of Brenner and Escorted, as well as opportunities for other synergies across JSSA related to transportation.
• Ensures program compliance by directing the timely preparation and submission of comprehensive quarterly and annual reports for grantors.
• Creates innovative approaches to address gaps in service and meet partners’ needs.

• Prepares reporting as required by grantors and JCA/JSSA.
• Submits detailed invoices to the JCA/JSSA Accounting Department.
• Performs other duties as assigned.

Carries out managerial responsibilities in accordance with the Agency’s policies and applicable laws:

• Appraises performance, rewards and corrects employees using agency disciplinary policies as needed.
• Addresses employee complaints and resolves problems.
• Consults with Director on personnel matters and implementation of staff development programs.

Program/Business Development:

• Identifies and develops opportunities for new program offerings and expansion/growth of existing programs and services consistent with Department’s strategic plan.
• Collaborates with Agency development/grants department in identifying and tapping into new local, county, state, federal and foundation funding opportunities. 
• Provides community education through presentations made to a variety of consumers.

MINIMUM EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of seven years of nonprofit or government experience in providing or coordinating services related to aging/older adults and/or persons with disabilities.
• Demonstrated ability to work and collaborate effectively in a team of diverse staff, volunteers, and clients.
• Experience working with diverse populations.
• Strong oral and written communication, customer service, time management, and problem-solving skills.
• Demonstrated ability to prioritize activities and delegate assignments, decision making ability, and ability to work under pressure.
• Strong prioritization and time-management skills.
• Accurate, detailed record keeping.
• Highly organized and able to multi-task and be flexible.
• Knowledge of or ability to learn and train others on database management and ride scheduling software.
• Proficient with MS Office and webinar software; ability to learn hardware and software. 
• Information & Referral (I&R) experience and knowledge of aging services strongly preferred.

Salary 60-70K