1

Surety Agent Jobs in Florida (NOW HIRING)

Review agent bond logs toidentifygaps or inconsistencies and partner with agents to resolve ... Surety experience * Knowledge of Underwriting support processes and procedures All qualified ...

Surety Agent information

Is a surety agent a good career?

A surety agent is a professional who sells and manages surety bonds, which guarantee the performance of contractual obligations. The role typically requires licensing, strong communication skills, and knowledge of insurance and financial regulations; it can offer steady employment and opportunities for advancement in the insurance and surety industry.

What is a surety agent?

A Surety Agent is a licensed professional who acts as an intermediary between clients and surety companies to secure surety bonds. These bonds are often required by government agencies or private entities to guarantee the fulfillment of contractual obligations, such as construction projects or licensing requirements. Surety Agents assess their clients' needs, help them find appropriate bond solutions, assist with the application process, and ensure compliance with regulations. They play a critical role in risk management for both individuals and businesses.

What is the difference between Surety Agent vs Insurance Underwriter?

AspectSurety AgentInsurance Underwriter
CredentialsLicensing, insurance knowledgeLicensing, risk assessment skills
Work EnvironmentInsurance agencies, bonding companiesInsurance companies, underwriting departments
Industry UsageBonding, suretyshipProperty & casualty, life insurance
Common Search/ComparisonYesNo

While both Surety Agents and Insurance Underwriters work within the insurance industry, Surety Agents primarily focus on bonding and suretyship, helping clients secure bonds for projects. Insurance Underwriters evaluate risks for various insurance policies. The main difference lies in their roles: Surety Agents facilitate bonds, whereas Underwriters assess risk for insurance coverage.

What are the key skills and qualifications needed to thrive as a surety agent?

To thrive as a Surety Agent, you need strong knowledge of insurance principles, risk assessment, and underwriting, often supported by a relevant bachelor's degree or insurance certifications. Familiarity with surety bond management systems, industry software, and regulatory compliance tools is typically required. Excellent negotiation, communication, and customer service skills help build client trust and effectively manage complex cases. These skills are crucial for accurately assessing risk, maintaining compliance, and fostering successful client relationships in the surety industry.

What are some common challenges a surety agent faces when managing client relationships?

Surety Agents often navigate complex relationships between clients, underwriters, and contractors, which can present challenges such as balancing client expectations with underwriting requirements and managing communication between all parties involved. They may also face tight deadlines for bond approvals and must ensure all documentation is accurate and complete to avoid delays. Building trust and credibility with clients is essential, as they rely on the agent’s expertise to secure the right bonds for their projects. These challenges require strong organizational skills, attention to detail, and effective communication.
Infographic showing various Surety Agent job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Surety Account Manager

IAT Insurance Group

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago


IAT Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

69th of 304 rated insurance


Job description

IAT Insurance Group has an immediate opening for Surety Account Manager from our Orlando, Florida location.
This role will provide overall day-to-day customer service and support to underwriters and will act as a liaison between the organization and agents, working closely with both entities to ensure client needs are being met.
This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.
Responsibilities:
  • Set up new principal accounts, including running OFAC checks, pulling credit, and entering new and renewal business into proprietary systems.

  • Manage bond setup end-to-end, including data entry, rating assignment, and classification to ensure accuracy and compliance.

  • Oversee the full bond lifecycle-renewals, endorsements, cancellations, and audits-ensuring alignment with contract terms and timely processing.

  • Maintain organized, accurate bond and account records, proactively following up with agents to obtain missing or updated information.

  • Coordinate with agents, underwriters, and clients to track bond status, resolve issues, and keep transactions moving efficiently.

  • Serve as a subject matter resource for bond-related inquiries, supporting underwriters with state-specific requirements, ratings, and quotes.

  • Review agent bond logs to identify gaps or inconsistencies and partner with agents to resolve discrepancies.

  • Prepare and distribute monthly reports to Regional Managers and Underwriters.

  • Investigate billing inquiries, address discrepancies, and collaborate with internal teams and agents to resolve issues.

  • Respond to internal stakeholder requests (Legal, IT, Licensing, RMs, etc.) and support collections efforts by following up on past due bonds and aging balances.

  • Perform other duties as needed

Qualifications:
Must-Have:
  • High School Graduate

  • 2+ years of experience providing customer support or customer service

  • Basic Accounting experience

  • Basic mathematics and problem-solving techniques

  • Strong keyboarding and PC skills

  • Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings

  • To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred to Have:
  • Surety experience

  • Knowledge of Underwriting support processes and procedures

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

What IAT Insurance Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom