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Supportive Housing Program Manager Jobs in Ohio (NOW HIRING)

YWCA

PSH Property Manager

Cleveland, OH · On-site

$50K - $60K/yr

Property Manager of Permanent Supportive Housing Making a Difference Through Housing The YWCA ... Maintain compliance with HUD, LIHTC, ADAMHS, OHFA, HOME, HOPWA, and other housing program ...

Vital Health

Recovery Housing Manager

Toledo, OH · On-site

Our recovery housing program offers a safe, structured, and recovery-focused living environment for individuals working toward long-term sobriety. We are seeking a Recovery Housing Manager with an ...

Vital Health

Recovery Housing Manager

Toledo, OH · On-site

Our recovery housing program offers a safe, structured, and recovery-focused living environment for individuals working toward long-term sobriety.We are seeking a Recovery Housing Manager with an ...

YWCA

PSH Property Manager

Cleveland, OH · On-site

$50K - $60K/yr

Property Manager of Permanent Supportive HousingMaking a Difference Through HousingThe YWCA Greater ... Maintain compliance with HUD, LIHTC, ADAMHS, OHFA, HOME, HOPWA, and other housing program ...

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Supportive Housing Program Manager information

What is a supportive housing program manager?

Supportive Housing Program Managers are professionals responsible for overseeing housing programs that provide both affordable housing and support services to individuals or families experiencing homelessness, disabilities, or other challenges. They manage program operations, supervise staff, coordinate with service providers, ensure compliance with regulations, and work to improve residents' stability and quality of life. Their role is crucial in bridging housing and social services to help tenants maintain long-term, stable housing.

What are the main challenges a supportive housing program manager faces when coordinating services for residents?

A Supportive Housing Program Manager often encounters challenges such as balancing the diverse needs of residents, coordinating with multiple service providers, and ensuring compliance with funding and regulatory requirements. Managing crises or behavioral issues among tenants while maintaining a supportive environment is also common. Success in this role typically involves strong communication, adaptability, and problem-solving skills, as well as a collaborative approach with case managers, property staff, and community partners.

What are the key skills and qualifications needed to thrive as a supportive housing program manager, and why are they important?

To thrive as a Supportive Housing Program Manager, you need experience in social services, strong organizational skills, and a relevant degree such as social work or public administration. Familiarity with case management software, data reporting systems, and knowledge of housing regulations and funding sources is typically required. Excellent interpersonal communication, crisis management, and leadership abilities help build rapport with clients and coordinate multidisciplinary teams. These skills ensure effective service delivery, compliance with funding requirements, and the creation of stable, supportive environments for vulnerable populations.

What is the difference between Supportive Housing Program Manager vs Supportive Housing Coordinator?

AspectSupportive Housing Program ManagerSupportive Housing Coordinator
CredentialsTypically requires a bachelor’s degree in social work, psychology, or related field; certifications in case management or housing programs are commonOften requires a high school diploma or associate degree; some roles prefer certifications in case management or housing services
Work EnvironmentManages programs, supervises staff, and coordinates services within agencies or organizationsProvides direct support to clients, assists with housing placement, and coordinates services at the ground level
Employer & Industry UsageFound in non-profits, government agencies, and housing organizationsCommonly employed in similar settings, often working directly with clients

The main difference is that the Supportive Housing Program Manager oversees program operations and staff, while the Supportive Housing Coordinator focuses on direct client support and service coordination. Both roles are essential in providing housing assistance but differ in scope and responsibilities.

What cities in Ohio are hiring for Supportive Housing Program Manager jobs?

Cities in Ohio with the most Supportive Housing Program Manager job openings:

Supportive Housing Program Manager jobs near you

Manager (Housing Choice Voucher Program)

Cincinnati, OH • On-site

Cincinnati Metropolitan Housing Authority
Real Estate • 201 - 500 employees
Learn more about Cincinnati Metropolitan Housing Authorityexternal

Other

Re-posted 24 days ago

Job description

The Cincinnati Metropolitan Housing Authority (CMHA) invites qualified professionals to join our innovative and mission-driven team. As the 17th largest housing authority in the nation, CMHA oversees approximately 4,718 public housing units and administers over 11,700 Housing Choice Vouchers, in addition to actively expanding its portfolio through affordable housing development initiatives. Our vision is to shape the future of housing by leveraging sustainable funding models and fostering strong partnerships with community stakeholders to deliver high-quality, affordable housing solutions.

Manager of the Housing Choice Voucher Program

As the HCV Program Manager, you will provide strategic leadership and operational oversight to support the success of CMHA’s Housing Choice Voucher Program. This role works closely with the HCV Assistant Director to manage eligibility, certifications, compliance, and customer service efforts. The ideal candidate will embody CMHA’s core values: Respect, Accuracy, Timeliness, Integrity, Exceptional Service, Accountability, Initiative, Creativity, Excellence, Value, Quality, and Professionalism.

Key Responsibilities
  • Supervise staff and oversee day-to-day operations for eligibility, re-certifications, and case management.
  • Ensure program compliance with HUD regulations and CMHA’s Administrative Plan.
  • Coach and develop team members, ensuring high performance and alignment with organizational values.
  • Analyze reports and data to inform strategic decision-making and performance improvements.
  • Act as a liaison for tenant and landlord concerns, resolving issues with professionalism and respect.
  • Lead process improvements to enhance efficiency and customer satisfaction.
  • Participate in staff recruitment, onboarding, and training.
  • Support audits and compliance reviews to ensure high performance and program excellence.
Qualifications
  • Knowledge of landlord/tenant law, contract administration, and HUD/HCV regulations.
  • Proven leadership in managing high-performing teams in fast-paced environments.
  • Strong communication skills to engage effectively with diverse, low-income populations and internal/external stakeholders.
  • Results-driven mindset with a focus on accountability, initiative, and service excellence.
  • Proficiency in Microsoft Office and the ability to learn program regulations and systems quickly. Bachelor’s degree in public/business administration, urban studies, or a related field. Equivalent experience may be considered.
  • Minimum 3 years of supervisory or management experience leading large teams.
  • HCV Program Management Certification (or equivalent) required within one year of hire.

Equal Opportunity Employer/ Equal Housing Opportunities.

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