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Support Specialist Jobs in Decatur, GA (NOW HIRING)

Wise Skulls

Business Support Specialist

Atlanta, GA · On-site

Job Title: Business Support Specialist Location: All Infosys DC locations in the U.S. (3 days from office) Duration: 6+ Months Implementation Partner: Infosys End Client: To be disclosed ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · On-site

$20 - $22/hr

Join Our Team as a Technical Support Specialist Company: Coreforce Location: Decatur - (Onsite) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an innovative SaaS ...

Fortinet

Technical Support Specialist

Atlanta, GA · On-site

As a Senior Technical Support Specialist, you will: * Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. * Collection, analysis and change recommendations of configuration ...

Goldbelt, Inc.

Business Support Specialist

Atlanta, GA · On-site

$65K - $70K/yr

The Business Support Specialist will provide comprehensive administrative, operational, and programmatic support. This role requires strong organizational skills, effective communication, and ...

Goldbelt Apex

Business Support Specialist

Atlanta, GA · On-site

$65K - $70K/yr

The Business Support Specialist will provide comprehensive administrative, operational, and programmatic support. This role requires strong organizational skills, effective communication, and ...

Fortinet

Technical Support Specialist

Atlanta, GA

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers. The candidate ...

Essence Journey

Remote Customer Support Specialist

Atlanta, GA · Remote

$17.25 - $23.25/hr

Remote Customer Support Specialist We are seeking a remote customer support specialist to assist customers with general inquiries, simple issue resolution, and account-related questions. This role is ...

Fortinet

Technical Support Specialist

Atlanta, GA · On-site

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers. The candidate ...

Candescent

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

The Customer Support Specialist will be responsible for supporting the day-to-day activities required to catalog and analyze Candescent customer security and compliance inquiries, questionnaires ...

Goldbelt Apex

Business Support Specialist

Atlanta, GA

$65K - $70K/yr

The Business Support Specialist will provide comprehensive administrative, operational, and programmatic support. This role requires strong organizational skills, effective communication, and ...

Goldbelt, Inc.

Business Support Specialist

Atlanta, GA · On-site

$65K - $70K/yr

The Business Support Specialist will provide comprehensive administrative, operational, and programmatic support. This role requires strong organizational skills, effective communication, and ...

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All JobsSupport Specialist JobsSupport Specialist Jobs in Decatur, GA

Support Specialist information

See Decatur, GA salary details

$11

$24

$44

How much do support specialist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support specialist in Decatur, GA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $27.69 per hour, depending on experience, location, and employer.

How does a Support Specialist typically collaborate with other departments to resolve customer issues?

As a Support Specialist, collaboration with other departments—such as technical teams, product management, or billing—is common when resolving complex customer issues. You may need to escalate tickets or coordinate with subject matter experts to ensure timely and accurate solutions. Effective communication and documentation are essential to keep all stakeholders informed throughout the resolution process. This cross-functional teamwork not only helps resolve issues faster but also provides opportunities to learn about other areas of the business.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically at least a high school diploma or associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is often required. Excellent communication, patience, and a customer-oriented mindset are crucial soft skills that set top performers apart. These skills and qualities are essential for resolving issues efficiently and ensuring high customer satisfaction.

What is a Support Specialist?

A Support Specialist is a professional who provides technical assistance, guidance, and troubleshooting support to customers or internal users. They help resolve issues related to products, software, hardware, or services, often working through phone, email, chat, or in-person. Support Specialists diagnose problems, walk users through solutions, and escalate complex issues to higher-level technicians if needed. Their goal is to ensure user satisfaction and maintain smooth operations by addressing and resolving concerns efficiently.
More about Support Specialist jobs
What cities near Decatur, GA are hiring for Support Specialist jobs? Cities near Decatur, GA with the most Support Specialist job openings:
Support Specialist jobs near you
Infographic showing various Support Specialist job openings in Decatur, GA as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, 2% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,183 per year, or $24.1 per hour.
Business Support Specialist

Business Support Specialist

Wise Skulls

Atlanta, GA • On-site

Contractor

Posted 7 days ago

Job description

Job Title: Business Support Specialist
Location: All Infosys DC locations in the U.S. (3 days from office)
Duration: 6+ Months
Implementation Partner: Infosys
End Client: To be disclosed (Telecommunications)
JD:
  • 5-7 years of total experience.
  • Client is looking for candidates with hands-on experience in TIRKS, WFM, WFAC, and SOAC.

Apply