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Support Services Jobs in Alabama (NOW HIRING)

Responsible for maintaining all traffic and support equipment. Assists all departmental divisions as needed. Reports to the Commander/Corrections Division. Essential Functions Directs traffic at ...

Responsible for maintaining all traffic and support equipment. Assists all departmental divisions as needed. Reports to the Commander/Corrections Division. Essential Functions * Directs traffic at ...

You will oversee the people, processes, technology, and performance of the Support function, ensuring alignment with business objectives and service level expectations. Reporting directly to the VP ...

You will oversee the people, processes, technology, and performance of the Support function, ensuring alignment with business objectives and service level expectations. Reporting directly to the VP ...

$44.15 - $66.25/hr

Assists in the development of financial proformas and product/service evaluations. * Utilizes systems and department software to develop, and maintain financial reporting tools to support business ...

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Showing results 1-20

Support Services information

See Alabama salary details

$10

$16

$23

How much do support services jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support services in Alabama is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Support Services vs Customer Support?

AspectSupport ServicesCustomer Support
CredentialsVaries; often includes certifications in technical or service fieldsTypically requires communication or customer service training
Work EnvironmentOffice, call centers, on-site supportCall centers, online chat, in-person
Employer & Industry UsageBusinesses providing technical, IT, or service supportRetail, tech companies, service industries
Search & Comparison IntentUnderstanding scope of support roles, technical assistanceAssisting customers, resolving inquiries

Support Services generally encompass a broader range of technical or operational assistance, often involving specialized skills and certifications. Customer Support focuses on addressing customer inquiries and resolving issues related to products or services. While overlapping, Support Services may include technical support, maintenance, or field support, whereas Customer Support emphasizes customer interaction and satisfaction.

What are support services?

Support services refer to a range of roles and functions that provide assistance to ensure the smooth operation of an organization. These services can include administrative support, IT helpdesk, facilities management, customer service, and other roles that help employees and customers with their needs. The main goal of support services is to enable the core business to function efficiently by handling essential tasks and resolving issues as they arise. Support staff are often the first point of contact for troubleshooting problems or providing information, making their role crucial to organizational success.

What does a support services worker do?

A support services worker provides assistance to individuals or organizations by addressing their needs, offering guidance, and coordinating resources. They often work in settings such as healthcare, social services, or customer support, utilizing communication and problem-solving skills to ensure effective service delivery.

What are the key skills and qualifications needed to thrive in support services?

To excel in Support Services, you typically need strong organizational skills, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or relevant experience. Familiarity with office software suites, ticketing systems, or facility management tools is commonly required. Excellent communication, adaptability, and a service-oriented attitude are crucial soft skills for this role. These competencies ensure efficient service delivery, quick problem resolution, and a positive experience for both internal and external customers.

What are careers in support services?

Careers in support services involve providing assistance to customers, clients, or internal teams through roles such as help desk technician, customer support representative, or technical support specialist. These roles typically require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems or remote access software.

What are some typical challenges faced by support services professionals, and how can they effectively handle them?

Support Services professionals often face challenges such as managing a high volume of service requests, addressing diverse client needs, and maintaining clear communication across departments. To handle these effectively, it's important to prioritize tasks, utilize ticketing systems for tracking issues, and develop strong interpersonal skills. Collaborating closely with IT, HR, or facilities teams can also help resolve problems more efficiently and ensure a seamless support experience for end-users.

What are the most commonly searched types of Support Services jobs in Alabama?

The most popular types of Support Services jobs in Alabama are:

Infographic showing various Support Services job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,051 per year, or $16.9 per hour.

Support Services Specialist

Innovative Network of Knowledge

Jasper, AL • On-site

Full-time

Posted 13 days ago


Job description

It's a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.
Work Experience: Required - One year of related work experience.
Critical Action Items & Measurable Deliverables:
1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)
2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)
3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)
4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)
6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.
7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.
9. Monitor classroom to make certain it is free from physical and environmental hazards.
10. Report all incidents within the timeframes designated in program policy and protocol.
Other Responsibilities:
1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.
2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.
3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).
4. Implement hyper-sanitation protocols when directed.
5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.
6. Prepare and serve classroom meals and assist with family-style meal activities as directed.
7. Wash dishes, pots, pans and utensils using approved sanitation methods.
8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.
9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.
10. Notify supervisor of any safety or health issues or concerns.
11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.
12. Launder clothing and linens in support of classroom activities as requested.
13. Assist with classroom supervision as needed.
14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.
15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.
16. Perform other job duties as assigned.
Requirements:
1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
2. Communicate in writing and verbally in English and Spanish (preferred).
3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.
5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.
6. Possess a valid driver's license.
7. Complete and pass health examination.
8. Confirm work eligibility status.
9. Successfully pass driving history check.
10. Clear criminal background check.
11. Required to lift up to 60 pounds.
12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.
13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.
14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.
Here at INK, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!
INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
INK is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of INK, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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