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Support Service Chicago Jobs in Ohio (NOW HIRING)

M/I Homes

IT Support Engineer I

Columbus, OH · On-site

... Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis ... Detail oriented with excellent customer service skills. * Ability to handle multiple tasks ...

Phenom People

BCU Rep, Member Service

Marion, OH · On-site

$33K - $50K/yr

... supports your professional and personal growth. For these reasons, BCU has been chosen as a Chicago ... Perform all member service related functions in a timely and accurate basis. To effectively consult ...

Compass Group

Stewarding Supervisor

Cincinnati, OH

Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in ... Collaborate with culinary and food & beverage management teams to support service needs. * Assist ...

Compass Group

Stewarding Supervisor

Cincinnati, OH · On-site

Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in ... Collaborate with culinary and food & beverage management teams to support service needs. * Assist ...

Compass Group

Stewarding Supervisor

Cincinnati, OH · On-site

Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in ... Collaborate with culinary and food & beverage management teams to support service needs. * Assist ...

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IT Support Engineer I

M/I Homes

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary:
Provides first level support for all end-users within the Company.
Duties and Responsibilities:
  • Provides phone support to all divisions with computer applications and hardware issues including Pivotal, Microsoft Office and JD Edwards applications.
  • Identifies, researches, and resolves technical problems. Documents, tracks, and monitors the problem to ensure a timely resolution.
  • Configures computer systems for all end-users. Handles installation and troubleshooting for model broadband connection issues.
  • Conducts new employee classes covering basic PC functions, Outlook and CFT training. Creates documentation for new computer builds.
  • Performs all other duties as required.

Work Conditions:
  • Rotating shift.
  • Weekend work required.
  • Travel needed occasionally.
  • Some lifting may be required.

Requirements
Minimum Education Experience:
Bachelor's Degree in Computer Science or other related field and 1-3 years of experience in a help desk environment.
Skills and Abilities:
  • Knowledge of general computer applications including Microsoft Office and Windows.
  • Excellent verbal and written communication skills.
  • Ability to quickly identify and resolve problems/issues.
  • Detail oriented with excellent customer service skills.
  • Ability to handle multiple tasks simultaneously.

Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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