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Support Service Chicago Jobs in Michigan (NOW HIRING)

ABC Legal Services

$15/hr

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of ... Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been ...

Alliance Beverage Distributing

Sales Support

Grand Rapids, MI · On-site

$16.50 - $21.75/hr

Customer Service Problem Solving Skills. Sales must communicate with customers and other employees ... About Alliance Beverage: Chicago native Larry Gary settled in Hastings, MI, where he owned ...

Alliance Beverage Distributing

Sales Support

Grand Rapids, MI · On-site

$16.50 - $21.75/hr

Customer Service Problem Solving Skills. Sales must communicate with customers and other employees ... About Alliance Beverage: Chicago native Larry Gary settled in Hastings, MI, where he owned ...

Alliance Beverage Distributing

Sales Support

Saint Joseph, MI · On-site

$16.25 - $21.50/hr

Customer Service Problem Solving Skills. Sales must communicate with customers and other employees ... About Alliance Beverage: Chicago native Larry Gary settled in Hastings, MI, where he owned ...

Alliance Beverage Distributing

Sales Support

Saint Joseph, MI · On-site

$16.25 - $21.50/hr

Customer Service Problem Solving Skills. Sales must communicate with customers and other employees ... About Alliance Beverage: Chicago native Larry Gary settled in Hastings, MI, where he owned ...

Sentinel

Network Support Analyst

Grand Rapids, MI

Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI;

Sentinel

Network Support Analyst

Grand Rapids, MI · On-site

Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI;

Sentinel

Network Support Analyst

Grand Rapids, MI · On-site

Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI;

Wintrust

Temporary Event Support

Holland, MI

$20/hr

... services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the ... We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award ...

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Field Service Technician - Chicago, IL

Robert Reiser & Company, Inc

Detroit, MI • On-site

$65K - $85K/yr

Other

Posted 14 days ago

Job description

Description

Field Service Technician
Chicago, IL
CANDIDATE MAY RESIDE WITHIN A FEW HOURS OF CHICAGO, IL WITHIN REASONABLE PROXIMITY TO A MAJOR AIRPORT

About Reiser

With more than 60 years of success in the food equipment industry, Reiser is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making Reiser the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment. We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges, and is wholeheartedly dedicated to the success of our customers. This customer-centric focus has led to extraordinary growth, and we are now seeking an experienced field service technician to install new equipment and provide routine maintenance/service to our customers. If you have strong electro-mechanical skills and a strong customer service-oriented personality, we want to hear from you. Our ideal candidate is smart, energetic, hard-working and likes to have FUN!


Our Vision

Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.


  • Every customer contact will result in an improved relationship with that customer.
  • We will continuously strive to strengthen our supplier partnerships.
  • We will encourage our fellow employees to reach their potential.
  • Therefore, we will earn a fair profit and ensure our future.


Essential Functions of this role:

As a customer-focused technical product expert, the Technicians will apply highly developed troubleshooting, mechanical and electrical skills, and sound knowledge of hydraulic, pneumatic, and electronic control systems to install new packaging machinery equipment. Additional tasks include providing preventive maintenance and on-site equipment repair.

Job Duties include but are not limited to:


  • Travel 80% (Mon-Fri) away from home visiting food plants primarily in the Great Lakes region of the USA but may travel beyond that area as required. After training travel will reduce to 60-70% (Mon-Fri). Majority of training will take place in the greater New England area.
  • Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures.
  • Engage with customer on site, analyze equipment performance, troubleshoot to isolate problem, and determine actions needed to restore system to performance specifications.
  • Share information with team members, customers, and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status.
  • Inform customers of routine preventive maintenance techniques.
  • Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.



Requirements

  • Four plus years of maintenance experience - servicing, troubleshooting and repair of electro-mechanical automated machinery.
  • Mandatory preference of maintenance, installation, service and diagnosing issues/repairs on food processing and packaging machinery
  • Practical application of mechanical and electrical engineering principles and techniques to ensure equipment performance at manufacturers specifications.
  • Advanced knowledge of pneumatic, hydraulic power systems, conveyor systems, or control systems.
  • Initiative, critical thinking, complex problem solving, judgement and decision making, persistence, attention to detail, adaptability, flexibility, concern for others and leadership.
  • 80% travel during the week (Mon-Fri) during training, 60-70% travel after training
  • Food Processing or Packaging Machinery experience is desired.
  • Bilingual English & Spanish skills are a bonus.

Apply