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Support Roles Jobs in Philadelphia, PA (NOW HIRING)

ABHS

IT Support Specialist

Evesham, NJ · On-site

$50K - $55K/yr

Proven experience in IT support roles, preferably in a corporate environment. * Familiarity with Windows and macOS operating systems, Microsoft Office Suite, and common software applications.

Advantage Behavioral Health Network

Be Seen First

Tier 1 - IT Support Specialist

Marlton, NJ · On-site

$50K - $55K/yr

Proven experience in IT support roles, preferably in a corporate environment. * Familiarity with Windows and macOS operating systems, Microsoft Office Suite, and common software applications.

Jawnt

Customer Support Associate

Philadelphia, PA · On-site

$17.75 - $24.25/hr

The Role We're looking for a Customer Support Associate who thrives in hands-on customer support roles. You'll be the human face of Jawnt: the person commuters talk to when they need help enrolling ...

Lympha Press

IT Support Specialist

Chadds Ford, PA

... roles Experience managing mobile devices using Mobile Device Management (MDM) solutions Strong understanding of Windows, iOS/iPadOS, and Android operating systems Experience supporting Office 365 ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

... roles • Experience managing mobile devices using Mobile Device Management (MDM) solutions • Strong understanding of Windows, iOS/iPadOS, and Android operating systems • Experience supporting ...

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All JobsSupport Roles JobsSupport Roles Jobs in Philadelphia, PA

Support Roles information

See Philadelphia, PA salary details

$12

$22

$43

How much do support roles jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support roles in Philadelphia, PA is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Support Roles vs Customer Service Representatives?

AspectSupport RolesCustomer Service Representatives
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training beneficial
Work EnvironmentTechnical settings, call centers, online support platformsCall centers, retail, online chat, in-person interactions
Employer & Industry UsageIT, tech companies, telecom, manufacturingRetail, hospitality, telecom, e-commerce
Common Search & ComparisonTechnical support, help desk, troubleshootingCustomer support, client service, complaint resolution

Support Roles typically involve technical assistance, troubleshooting, and resolving product or service issues, often requiring specific technical skills. Customer Service Representatives focus on assisting customers with inquiries, complaints, and general support, emphasizing communication skills. While both roles aim to enhance customer satisfaction, Support Roles are more technical, whereas Customer Service Representatives handle more general customer interactions.

What are careers in support roles?

Support roles encompass jobs that assist and enable the core functions of an organization, such as customer service, technical support, administrative assistance, and help desk positions. These roles often require strong communication skills, problem-solving abilities, and familiarity with relevant tools or software. They typically involve working in team environments and may require specific certifications or training depending on the industry.

What are support roles jobs?

Support roles jobs involve assisting customers, clients, or internal teams by providing technical help, information, or administrative assistance. Common positions include customer service representatives, technical support specialists, and administrative assistants, often requiring good communication skills and problem-solving abilities.

What are support roles?

Support roles are jobs that involve assisting and providing services to customers, clients, or internal teams. These positions often include roles such as customer service representatives, technical support specialists, and help desk agents, requiring strong communication and problem-solving skills. Support roles may involve using tools like ticketing systems and may require specific training or certifications depending on the industry.

Dirct Support Professional

Philadelphia, PA • On-site

Lifetime Skills Home Healthcare Services, Company
See more jobs at Lifetime Skills Home Healthcare Services, Companyexternal

$16/hr

Full-time

Retirement, PTO

Re-posted 18 days ago

Job description

Benefits:
  • 401(k)
  • Paid time off

About the Role:
As a Direct Support Professional at Lifetime Skills Home Healthcare Services, you will play a vital role in enhancing the quality of life for individuals with disabilities. Join our dedicated team in Philadelphia, PA, and make a meaningful impact in the lives of those we serve.
Responsibilities:
  • Provide personalized care and support to individuals with disabilities in their daily activities.
  • Assist with personal hygiene, meal preparation, and medication management.
  • Encourage and promote independence through skill-building and social interactions.
  • Document and report on the progress and needs of clients as required.
  • Collaborate with families and healthcare professionals to ensure comprehensive care.
  • Maintain a safe and supportive environment for clients at all times.
  • Participate in training and development sessions to enhance care skills.
Requirements:
  • High school diploma or equivalent; relevant certifications preferred.
  • Experience in caregiving or direct support roles is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Compassionate demeanor and a passion for helping others.
  • Valid driver's license and reliable transportation.
  • Willingness to undergo background checks and training as required.
About Us:
Lifetime Skills Home Healthcare Services has been providing exceptional care for individuals with disabilities for over a decade. Our clients and their families love us for our compassionate approach and commitment to enhancing quality of life. Employees value our supportive work environment and opportunities for professional growth.