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How much do support pos toast jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for support pos toast in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support POS Toast specialist, and why are they important?

To excel as a Support POS Toast specialist, you need strong troubleshooting skills, customer service expertise, and a background in IT or technical support, often with experience in point-of-sale (POS) systems. Familiarity with Toast POS software, ticketing systems like Zendesk, and basic networking tools is typically required. Excellent communication, patience, and problem-solving abilities help you effectively resolve user issues and build client trust. These skills ensure prompt, accurate solutions that support smooth restaurant operations and positive customer experiences.

What are some common challenges Support POS Toast specialists face when assisting restaurant clients, and how can these be effectively managed?

Support POS Toast specialists often encounter challenges such as troubleshooting urgent system outages, resolving integration issues with third-party applications, and guiding clients unfamiliar with point-of-sale technology. Effective management of these challenges involves clear communication, patience, and a strong understanding of both the Toast platform and typical restaurant workflows. Collaborating closely with internal technical teams and providing tailored solutions ensures client satisfaction and smooth restaurant operations.

What is a Support POS Toast job?

A Support POS Toast job involves providing technical assistance and customer support for Toast's point-of-sale (POS) systems, which are widely used in the restaurant and hospitality industry. Employees in this role help troubleshoot hardware and software issues, guide users through system features, and resolve service requests to ensure clients can efficiently operate their Toast POS systems. The job may also include training end-users, escalating complex technical problems, and ensuring customer satisfaction with timely and effective solutions.

What is the difference between Support Pos Toast vs Support Specialist?

AspectSupport Pos ToastSupport Specialist
CredentialsTypically requires technical certifications related to POS systems and customer supportRequires general support or technical certifications, depending on industry
Work EnvironmentRetail or hospitality settings, on-site or remote support for POS systemsVaries; may include IT support, customer service, or technical support environments
Employer & Industry UsageUsed mainly in retail, hospitality, and restaurant industriesCommon across multiple industries including IT, retail, and customer service

The Support Pos Toast role focuses specifically on supporting Toast POS systems in retail and hospitality settings, requiring specialized technical knowledge. Support Specialists have broader responsibilities across various support areas and industries. While both roles involve troubleshooting and customer assistance, Support Pos Toast is more specialized in POS technology, whereas Support Specialists may handle a wider range of support tasks.

Infographic showing various Support Pos Toast job openings in the United States as of May 2026, with employment types broken down into 11% Locum Tenens, 73% Full Time, 1% Part Time, 14% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Territory Account Executive, Retail - Jackson, MS

Territory Account Executive, Retail - Jackson, MS

Toast

Meridian, MS

Other

Posted 3 days ago

Job description

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder's mindset as we grow Toast's presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

  • Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
  • Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 
  • Conduct demos and develop a solution that best meets the prospect's needs 
  • Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 
  • Leverage Salesforce (our CRM) to manage all sales activities 
  • Understand the competitive landscape and determine how to best position Toast in the market

What you'll need to thrive (Requirements)

  • An entrepreneurial and feedback-driven mindset
  • Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
  • Proven track record of success in meeting and exceeding goals
  • Ability to work in a fast-paced, entrepreneurial and team environment
  • Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

  • Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

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