1

Support Operations Program Manager Jobs in Oklahoma

Program Manager (PM) provides leadership, support and the resources so that the base can deliver ... Participates in the hiring of base operations personnel and providing guidance in annual ...

Program Manager (PM) provides leadership, support and the resources so that the base can deliver ... Participates in the hiring of base operations personnel and providing guidance in annual ...

Support strategic objectives from management * Ensure support for rate readiness (includes varying ... and operational requirements) * Addition and maintenance of customer forecast through ERP and ...

Support strategic objectives from management * Ensure support for rate readiness (includes varying ... and operational requirements) * Addition and maintenance of customer forecast through ERP and ...

PROGRAM MANGER

Oklahoma City, OK · On-site

$45K - $55K/yr

We believe through coaching, supporting and connecting with our youth, we can help restore their ... operation completed. Ensure that program policies and procedures are being followed by staff and ...

Showing results 41-60

Support Operations Program Manager information

What is a support operations program manager?

Support Operations Program Managers are professionals who oversee and optimize the processes, tools, and strategies used by customer support teams. They work to improve operational efficiency, enhance customer experiences, and ensure that support goals align with broader business objectives. Their responsibilities often include project management, process improvement, data analysis, and cross-functional collaboration. By developing and implementing best practices, they help support teams deliver consistent and high-quality service.

How does a support operations program manager typically collaborate with cross-functional teams to drive process improvements?

Support Operations Program Managers frequently work with cross-functional teams such as customer support, product management, engineering, and data analytics to identify pain points and streamline support processes. They facilitate meetings, gather input from stakeholders, and use data-driven insights to recommend and implement process changes. Regular collaboration ensures that improvements align with both customer needs and business objectives, and clear communication is essential for successful execution and buy-in across departments.

What are the key skills and qualifications needed to thrive as a support operations program manager, and why are they important?

To thrive as a Support Operations Program Manager, you need expertise in program management, data analysis, and process improvement, typically supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Jira or Asana), customer support platforms (such as Zendesk or Salesforce Service Cloud), and methodologies like ITIL or Six Sigma is highly valuable. Strong leadership, problem-solving abilities, and excellent communication skills help you drive cross-functional initiatives and foster collaboration. These skills are crucial for optimizing support processes, ensuring service quality, and enabling scalable business growth.

What is the difference between Support Operations Program Manager vs Customer Support Specialist?

AspectSupport Operations Program ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in support operationsUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentOversees support teams, manages processes, and improves support workflows in corporate settingsInteracts directly with customers via calls, chats, or emails to resolve issues
Employer & Industry UsageCommon in tech, SaaS, and enterprise support companiesFound across retail, telecom, and service industries

The Support Operations Program Manager focuses on managing support processes and teams, ensuring efficiency and strategic improvements. In contrast, the Customer Support Specialist handles direct customer interactions to resolve issues. Both roles are essential but differ in scope and responsibilities.

Infographic showing various Support Operations Program Manager job openings in Oklahoma as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Smart Infrastructure Electrical Products Operations Leadership Development Program - July 2027

Broken Arrow, OK • On-site

Siemens
Machinery Manufacturing • 10K+ employees

Full-time

Posted 3 days ago

New


Siemens rating

7.7

Company rating: 7.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz


Job description

To solve the biggest challenges of our time, we need bright minds with the ambition to make the impossible possible. Siemens is your place to thrive, challenge the status quo, make a difference, and grow in a team of innovators who share your passion for tech. Are you in?

Transform the everyday with us!

Siemens Smart Infrastructure combines the real and digital worlds to transform the way we live and work, driving energy efficiency and sustainability for energy systems, buildings, and industries. Our Electrical Products portfolio includes technologies such as circuit breakers, electrical panels, and switchgear that help customers safely distribute and manage electrical power. Across our manufacturing network, our teams optimize production processes, strengthen supply chains, uphold quality standards, and drive operational excellence to ensure these technologies are delivered safely, efficiently, and reliably to customers across the U.S.

We are seeking new graduates to join the two-year rotational Operations Leadership Development Program with our Smart Infrastructure Electrical Products division. The start date is early July 2027. This program will require you to relocate for four, six-month rotations. Potential rotation locations include Grand Prairie, TX; Fort Worth, TX; Broken Arrow, OK; Pendergrass, GA; Roebuck, SC; Hingham, MA; and Pomona, CA.

This program offers new grads the opportunity to gain hands-on experience across multiple areas of manufacturing while exploring different career paths and discovering their professional north star. Participants build technical and professional skills through meaningful assignments, mentorship, networking, and development opportunities designed to accelerate their manufacturing careers and prepare them for a fulfilling and dynamic future at one of our Smart Infrastructure Electrical Products plants.

You'll make a difference by:

  • Engaging in diverse projects and processes across four rotations (each 6-months in length) at various Siemens U.S. manufacturing facilities - each rotation exposes you to a different facet of our manufacturing operations, develops your foundational skills, and provides you with a deeper understanding of our Electrical Products business
  • Improving processes, driving sustainability, and finding the most effective and efficient solutions to complex challenges
  • Being forward-thinking and challenging peers and senior management to think ahead
  • Striving to exceed targets, fuel business growth, and contribute to customer success
  • Potential rotation experiences include:
  • Manufacturing engineering: managing and enhancing manufacturing processes, driving operational excellence, and supervising production, fabrication, and assembly lines
  • Optimizing supply chain operations: overseeing material management, including procurement, logistics, inventory control, production and demand planning, logistics, and master data stewardship
  • Implementing new technologies to digitalize manufacturing operations: researching and piloting automation solutions, measuring performance analytics, and systems integration
  • Coordinating and optimizing workflows and leading and supervising teams

You'll win us over by having the following qualifications:

Basic Qualifications:

  • Eligibility Requirement: This Leadership Development Program is designed for individuals beginning their professional careers. Candidates must have completed, or will complete, the required educational credentials prior to the program start date. This program is intended for candidates at an early career stage. Current students seeking an experiential learning opportunity while continuing their studies should consider our internship and co-op programs.
  • Bachelor's degree: Mechanical Engineering, Industrial Systems Engineering, Industrial Distribution, Manufacturing Engineering, Supply Chain Management, or related programs
  • Available to begin full-time employment in early July 2027
  • A strong desire to transform the manufacturing industry through emersion in the manufacturing process
  • Excellent verbal and written communication skills
  • Must be willing and able to relocate domestically for each rotation (relocation assistance is provided if relocating more than 50 miles from your permanent address) and travel as required by the program. Your first rotation will be assigned approximately two to three months before your January start date.
  • Legally authorized to work in the United States on a continual and permanent basis without the need for current or future company sponsorship

Preferred Qualifications:

  • Prior internship or work experience in a manufacturing setting
  • Prior experience with Siemens and/or Siemens technology
  • Leadership or cross-functional experience through campus organizations, extracurriculars, or employment

Redaction Notice:

As part of the application, you will be asked to confirm your academic enrollment status. If your application includes uploaded documents (resume, transcript, or other materials), you may redact any information identifying your age, date of birth, or dates of attendance at or graduation from an educational institution. Redacting this information will not affect your candidacy.

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

URDPLI-DY1

You'll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html The pay range for this position is $80,000 - $83,000 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.


What Siemens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom