Title: Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile ... Develop and execute strategic plans to support operational and training objectives. * Lead a ...
Title: Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile ... Develop and execute strategic plans to support operational and training objectives. * Lead a ...
Title: Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile ... Develop and execute strategic plans to support operational and training objectives. * Lead a ...
Title: Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile ... Develop and execute strategic plans to support operational and training objectives. * Lead a ...
Title: Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile ... Develop and execute strategic plans to support operational and training objectives. * Lead a ...
Title: Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile ... Develop and execute strategic plans to support operational and training objectives. * Lead a ...
Deputy Academy Program Manager
Oklahoma City, OK · On-site
$108K/yr
Experience supporting government contracts or working in federally regulated environments. * Familiarity with training program management or academic support operations. * Understanding of ...
Deputy Academy Program Manager
Oklahoma City, OK · On-site
$108K/yr
Experience supporting government contracts or working in federally regulated environments. * Familiarity with training program management or academic support operations. * Understanding of ...
Deputy Academy Program Manager
$120K - $180K/yr
Experience supporting government contracts or working in federally regulated environments. * Familiarity with training program management or academic support operations. * Understanding of ...
Quick apply
Deputy Academy Program Manager
$120K - $180K/yr
Experience supporting government contracts or working in federally regulated environments. * Familiarity with training program management or academic support operations. * Understanding of ...
When joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
When joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
... joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
... joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
... joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
... joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
When joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
When joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
When joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
When joining our Management Training Program, you will join the company as an Operations Supervisor ... Support our values driven culture focused on creativity, integrity, collaboration, growth ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
The Program Manager leads the contract team, manages operational execution, monitors technical performance, supports staffing and onboarding, and ensures the contractor meets programmatic goals for ...
Program Manager
Oklahoma City, OK · On-site
$72K/yr
Responsible for program management and oversight of day-to-day operations and provides support to the department chair for the Department of Biostatistics & Epidemiology. Performs various duties as ...
Program Manager
Oklahoma City, OK · On-site
$72K/yr
Responsible for program management and oversight of day-to-day operations and provides support to the department chair for the Department of Biostatistics & Epidemiology. Performs various duties as ...
Program Manager
Oklahoma City, OK · On-site
$82K/yr
... program operations, research, evaluation, and program management experience in working with ... Actively supports TSET's commitment to preventing cancer and cardiovascular disease in Oklahomans ...
Program Manager
Oklahoma City, OK · On-site
$82K/yr
... program operations, research, evaluation, and program management experience in working with ... Actively supports TSET's commitment to preventing cancer and cardiovascular disease in Oklahomans ...
Program Manager, E6-B
Oklahoma City, OK · On-site
The Program Manager will lead the E6-B Contractor Logistics Support program based in Oklahoma City ... Provide continuous supply support operations 24 hours a day, 7 days a week, including holidays, to ...
Program Manager, E6-B
Oklahoma City, OK · On-site
The Program Manager will lead the E6-B Contractor Logistics Support program based in Oklahoma City ... Provide continuous supply support operations 24 hours a day, 7 days a week, including holidays, to ...
Our work supports some of the world's most demanding AI and hyperscale environments, and we solve ... Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost ...
Our work supports some of the world's most demanding AI and hyperscale environments, and we solve ... Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost ...
Program Manager
Oklahoma City, OK · On-site
Our work supports some of the world's most demanding AI and hyperscale environments, and we solve ... Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost ...
Program Manager
Oklahoma City, OK · On-site
Our work supports some of the world's most demanding AI and hyperscale environments, and we solve ... Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost ...
Program Manager, E6-B
Oklahoma City, OK · On-site
$132K/yr
The Program Manager will lead the E6-B Contractor Logistics Support program based in Oklahoma City ... Provide continuous supply support operations 24 hours a day, 7 days a week, including holidays, to ...
Program Manager, E6-B
Oklahoma City, OK · On-site
$132K/yr
The Program Manager will lead the E6-B Contractor Logistics Support program based in Oklahoma City ... Provide continuous supply support operations 24 hours a day, 7 days a week, including holidays, to ...
Support Operations Program Manager information
What is a support operations program manager?
How does a support operations program manager typically collaborate with cross-functional teams to drive process improvements?
What are the key skills and qualifications needed to thrive as a support operations program manager, and why are they important?
What is the difference between Support Operations Program Manager vs Customer Support Specialist?
| Aspect | Support Operations Program Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in support operations | Usually requires a high school diploma or associate degree, with customer service training |
| Work Environment | Oversees support teams, manages processes, and improves support workflows in corporate settings | Interacts directly with customers via calls, chats, or emails to resolve issues |
| Employer & Industry Usage | Common in tech, SaaS, and enterprise support companies | Found across retail, telecom, and service industries |
The Support Operations Program Manager focuses on managing support processes and teams, ensuring efficiency and strategic improvements. In contrast, the Customer Support Specialist handles direct customer interactions to resolve issues. Both roles are essential but differ in scope and responsibilities.

Program Manager - C-UAS Mobile Training Team Operations with Security Clearance
Albert, OK • On-site
Other
Posted 17 days ago
KBR rating
8.3
Based on 48 frontline employees who took The Breakroom Quiz
Job description
Program Manager - C-UAS Mobile Training Team Operations Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS) division delivers mission engineering solutions for critical U.S. Army programs, specializing in aviation and ground systems, integrated air and missile defense, and threat and target systems. As a trusted partner of the U.S. Department of War, MAGS provides innovative, technology-driven solutions to enhance national security. With a global presence and a strong ethical framework, KBR ensures secure, effective, and mission-ready capabilities worldwide. Job Summary The Program Manager (PM) serves as the senior leader responsible for the overall management, execution, and performance of a nationwide Counter-Unmanned Aircraft System (C-UAS) Mobile Training Team (MTT) program supporting Department of War and Joint Force customers. The PM provides strategic oversight of training operations, instructor workforce management, curriculum development, quality assurance, contract compliance, and customer relations while ensuring the successful delivery of operational C-UAS training at multiple CONUS and OCONUS locations. The PM serves as the primary point of contact for Government customers, Contracting Officers, Contracting Officer Representatives (CORs), and supported military organizations. The position is responsible for maintaining training readiness, coordinating deployment of mobile instructors, ensuring curriculum relevance, and scaling resources to meet evolving mission requirements. Roles and Responsibilities Program Leadership and Management * Direct all aspects of C-UAS Mobile Training Team operations supporting military installations, joint organizations, and operational units.
* Serve as the primary interface with Government leadership, Contracting Officers, CORs, and supported commands.
* Develop and execute strategic plans to support operational and training objectives.
* Lead a geographically dispersed workforce of instructors, curriculum developers, training coordinators, and support personnel.
* Ensure program performance meets contractual requirements, performance metrics, and quality standards.
* Manage contract execution, staffing plans, risk mitigation, and program budgets. Mobile Training Team Operations * Oversee deployment and execution of mobile training events supporting operator, maintainer, instructor, and staff-level training.
* Coordinate training schedules, instructor assignments, travel requirements, and resource allocation.
* Maintain the capability to support multiple concurrent training teams and surge operations.
* Ensure training events are delivered on schedule and meet operational requirements.
* Monitor instructor readiness, qualifications, certifications, and professional development. Curriculum and Instruction Management * Oversee the development, maintenance, and revision of Programs of Instruction (POIs), lesson plans, and training materials.
* Ensure integration of emerging C-UAS tactics, techniques, procedures (TTPs), lessons learned, and operational best practices.
* Coordinate curriculum updates with government stakeholders and training organizations.
* Ensure instruction aligns with Joint Training System principles and approved doctrine.
* Support Train-the-Trainer and Master Trainer initiatives. Quality Assurance and Performance Management * Implement and maintain a Quality Control Program (QCP) to ensure contract compliance.
* Monitor training effectiveness through student evaluations, instructor assessments, and performance metrics.
* Review After Action Reports (AARs), lessons learned, and operational feedback to drive continuous improvement.
* Ensure all deliverables, reports, and contractual requirements are completed accurately and on time.
* Identify program risks and implement corrective actions as required. Personnel Leadership * Recruit, mentor, supervise, and evaluate training staff and operational personnel.
* Develop workforce readiness and succession planning initiatives.
* Maintain personnel accountability and ensure compliance with security and training requirements.
* Foster a culture of professionalism, innovation, and operational excellence. Customer Engagement and Stakeholder Coordination * Build and maintain effective relationships with military commands, training organizations, and government stakeholders.
* Lead regular program reviews, planning meetings, and operational briefings.
* Provide executive-level reporting on program status, readiness, training metrics, and performance outcomes.
* Support government inspections, audits, and performance reviews. Minimum Qualifications * Former military officer, senior NCO with C-UAS, air defense, electronic warfare, force protection, or training management experience.
* Bachelor's degree in education, Military Science, Business Administration, Program Management, Organizational Leadership, or related discipline.
* Minimum of 10 years of Department of Defense, military, or federal training program management experience.
* Minimum of 5 years managing large-scale, geographically dispersed teams.
* Experience managing training operations, operational training programs, or fielding and training initiatives.
* Demonstrated experience leading teams supporting military operations, force development, or readiness programs.
* Active SECRET security clearance; ability to maintain clearance throughout employment.
* Ability to travel extensively (up to 50%). Preferred Qualifications * Master's degree in a related field.
* Program Management Professional (PMP) certification or DAWIA certification for Program Management.
* Experience supporting Joint, Combatant Command, Service-level, or Defense Agency organizations.
* Experience with Systems Approach to Training (SAT) and Instructional Systems Design (ISD).
* Familiarity with Joint Training System (JTS), doctrine development, and operational readiness programs. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
About KBR
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At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Houston, TX, US
Year founded
1998