ZipRecruiter

Log In

1

Support Operations Lead Jobs in Memphis, TN (NOW HIRING)

At Home Stores LLC

Operations Lead - PT

Memphis, TN · On-site

The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards ...

At Home Stores

Operations Lead - PT

Memphis, TN

The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards ...

PetSmart Careers

Retail Operations Lead

Memphis, TN

$13.70 - $18.96/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$14 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart Careers

Retail Operations Lead

Memphis, TN

$13.70 - $18.96/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$15.25 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$14 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$13.70 - $18.96/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$14 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$14 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

PetSmart

Retail Operations Lead

Memphis, TN · On-site

$14 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Support and guide sales associates in merchandise handling, providing training on product knowledge ...

NFI Industries

Warehouse Operations Lead

Southaven, MS · On-site

$16.50 - $21/hr

Overview The Warehouse Operations Lead has general responsibility to assist in coordinating and ... Provide daily hands-on support in Material Handling and Forklift responsibilities * Drives ...

next page

Showing results 1-20

All JobsSupport Operations Lead JobsSupport Operations Lead Jobs in Memphis, TN

Support Operations Lead information

See Memphis, TN salary details

$12

$27

$62

How much do support operations lead jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for support operations lead in Memphis, TN is $27.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.14 per hour, depending on experience, location, and employer.

What does a support operations lead do?

A support operations lead manages and improves customer support processes, ensuring efficient service delivery. They often oversee support teams, analyze performance metrics, and implement tools or systems to enhance customer satisfaction and operational efficiency.

What is a support operations lead position?

A support operations lead is responsible for managing and optimizing customer support processes, ensuring efficient service delivery, and leading support teams. They often analyze support metrics, implement improvements, and coordinate with other departments to enhance customer satisfaction. Strong leadership, communication skills, and familiarity with support tools like ticketing systems are essential for this role.

What cities near Memphis, TN are hiring for Support Operations Lead jobs?

Cities near Memphis, TN with the most Support Operations Lead job openings:

Operations Lead - PT

At Home Stores LLC

Memphis, TN • On-site

Part-time

Re-posted 29 days ago

At Home Stores rating

5.1

Company rating: 5.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

56th of 63 rated furniture retailers

Job description


Operations Lead - PT
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
Job Summary:
The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL works on all operation processes, including opening, closing, training, and delegation of tasks, while always demonstrating a culture of ethical conduct, safety, and compliance. The OL's responsibilities require enthusiasm for vigorous lifting, carrying, moving around the warehouse-format store, and stocking.
Key Roles and Responsibilities
  • The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
  • The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
  • The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
  • The OL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
  • The OL drives productivity by training, coaching, planning, monitoring, and appraising results.
  • The OL leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
  • The OL participates in all freight processes for incoming freight and/or transitions.
  • The OL processes freight, sorts and stocks products on shelves, including down stocking and end cap maintenance, while maintaining a neat, clean, and organized store.
  • All other duties assigned based on business needs.
  • Open Availability (nights and weekends)

Qualifications and Competencies:
  • At least 18 years old.
  • High School Diploma/Equivalent.
  • Background Check will be completed.
  • Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
  • Ability to work a flexible schedule, including nights, weekends, and some holidays.
  • Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely.
  • Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
  • Ability to stand or walk for prolonged periods of time.
  • Ability to bend, climb, and reach at times. The ability to work effectively independently and within a team.
  • Strong attention to detail, e.g., standards, processes, marketing, etc.
  • Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
  • Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
  • Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart & scrappy, safe, and fun.
  • Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

What At Home Stores employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply