Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and elevate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and elevate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Support Engineer
Houston, TX · On-site
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Manage incidents and service requests in ServiceNow with clear, accurate documentation. * Perform ...
Technical Support Engineer
Houston, TX · On-site
Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ... Managing projects from concept through commissioning, including planning, scheduling, supplier ...
Technical Support Engineer
Houston, TX · On-site
Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ... Managing projects from concept through commissioning, including planning, scheduling, supplier ...
Technical Support Engineer
Houston, TX · On-site
Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ... Managing projects from concept through commissioning, including planning, scheduling, supplier ...
Technical Support Engineer
Houston, TX · On-site
Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ... Managing projects from concept through commissioning, including planning, scheduling, supplier ...
Desktop Support Engineer
Houston, TX · On-site
In this position, the Desktop Support Engineer will gain exposure to endpoint management, networking, cybersecurity, identity management, operational systems, and enterprise IT projects that support ...
Desktop Support Engineer
Houston, TX · On-site
In this position, the Desktop Support Engineer will gain exposure to endpoint management, networking, cybersecurity, identity management, operational systems, and enterprise IT projects that support ...
Desktop Support Engineer
Houston, TX · On-site
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware ...
Desktop Support Engineer
Houston, TX · On-site
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware ...
SCADA Support Engineer
The Woodlands, TX · On-site
SCADA Support Engineer Location: The Woodlands, TX (Hybrid in 77380) Duration: Contract-to-Hire ... You will verify that Management of Change (MOC) documentation is in place before performing work on ...
SCADA Support Engineer
The Woodlands, TX · On-site
SCADA Support Engineer Location: The Woodlands, TX (Hybrid in 77380) Duration: Contract-to-Hire ... You will verify that Management of Change (MOC) documentation is in place before performing work on ...
Technical Support Engineer
Houston, TX · On-site
$56K - $115K/yr
Job Title: Tech Support Engineer Location: Houston, TX and Scottsdale, AZ Employment Type ... The AVEVA PI Data Infrastructure is the leading operations data management platform in essential ...
Technical Support Engineer
Houston, TX · On-site
$56K - $115K/yr
Job Title: Tech Support Engineer Location: Houston, TX and Scottsdale, AZ Employment Type ... The AVEVA PI Data Infrastructure is the leading operations data management platform in essential ...
NOVOS Support Engineer
Houston, TX · On-site
As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Utilize Jira Service Management for issue tracking and prioritization. * Conduct root cause ...
NOVOS Support Engineer
Houston, TX · On-site
As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Utilize Jira Service Management for issue tracking and prioritization. * Conduct root cause ...
Technical Support Engineer
Houston, TX · On-site
As a Technical Support Engineer, your mission is to provide expert technical support for ... Manage technical support activities, including documentation, corrective actions, root cause ...
Technical Support Engineer
Houston, TX · On-site
As a Technical Support Engineer, your mission is to provide expert technical support for ... Manage technical support activities, including documentation, corrective actions, root cause ...
As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Experience in web application administration, user access management, and configuration management.
As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Experience in web application administration, user access management, and configuration management.
NOVOS Support Engineer
Houston, TX · On-site
As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Experience in web application administration, user access management, and configuration management.
NOVOS Support Engineer
Houston, TX · On-site
As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Experience in web application administration, user access management, and configuration management.
Desktop Support Engineer
Houston, TX · On-site
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware ...
Quick apply
Desktop Support Engineer
Houston, TX · On-site
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
Quick apply
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
Desktop Support Engineer
Houston, TX · On-site
Desktop Support Engineer Location: Houston, TX 77094 (Onsite) Hiring: W2 Contract / Fulltime ... Excellent time management
Desktop Support Engineer
Houston, TX · On-site
Desktop Support Engineer Location: Houston, TX 77094 (Onsite) Hiring: W2 Contract / Fulltime ... Excellent time management
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a ... Exposure to web application security and WAF policy management * Ability to support an existing ...
Support Engineer Manager information
See Houston, TX salary details
$15.84 - $20.31
4% of jobs
$20.31 - $24.77
9% of jobs
$28.46 is the 25th percentile. Wages below this are outliers.
$24.77 - $29.24
14% of jobs
$29.24 - $33.70
15% of jobs
The median wage is $35.80 / hr.
$33.70 - $38.17
17% of jobs
$38.17 - $42.64
16% of jobs
$42.76 is the 75th percentile. Wages above this are outliers.
$42.64 - $47.10
9% of jobs
$47.10 - $51.57
7% of jobs
$51.57 - $56.03
4% of jobs
$56.03 - $60.50
3% of jobs
$60.50 - $64.97
1% of jobs
$15
$38
$64
How much do support engineer manager jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for support engineer manager in Houston, TX is $38.08, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $44.52 per hour, depending on experience, location, and employer.
What cities near Houston, TX are hiring for Support Engineer Manager jobs?
Cities near Houston, TX with the most Support Engineer Manager job openings:
Support Engineer
Houston, TX • On-site
NRG
• Oil and Coal Products Manufacturing • 5 - 10K employees5,001 - 10,000 employees
Full-time
Posted 23 days ago
Job description
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!
Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues across customer-facing digital platforms and energy market systems. This role is ideal for an early-career IT professional looking to build expertise in cloud operations, application support, incident management, automation, and AI-assisted operations.
What You'll Do
- Monitor application and infrastructure health using Dynatrace, CloudWatch, and operational dashboards.
- Manage incidents and service requests in ServiceNow with clear, accurate documentation.
- Perform initial troubleshooting of applications, APIs, databases, and batch processes.
- Escalate issues with supporting evidence, timeline notes, and structured findings.
- Participate in on-call support rotations in a 24x7 production support model.
- Use AI tools such as Claude Code, Copilot, and ChatGPT to assist with log analysis, scripting, and incident investigations.
- Contribute to improving support runbooks and operational processes.
What We’re Looking For
- 0-2 years of experience in IT Operations, NOC, Help Desk, Application Support, or a related technical role.
- Bachelor’s degree Computer Science, Information Technology, Information Systems, Software Engineering, Cybersecurity, or a related technical field.
- Basic understanding of web applications, APIs, databases, and cloud technologies.
- Familiarity with SQL and basic Python or Bash scripting.
- Experience with monitoring tools, ticketing systems, or log analysis platforms is a plus.
- Strong communication, analytical, and problem-solving skills.
- Interest in AI, automation, and modern operational practices.
AI Competencies
- Uses AI assistants to accelerate troubleshooting and script development.
- Follows AI-guided troubleshooting and runbook workflows.
- Learns prompt engineering techniques for log analysis and incident triage.
- Understands the fundamentals of AI-assisted and agentic operations.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.
About NRG
Sourced by ZipRecruiter
At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
Industry
Oil and coal products manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Houston, TX, US