ZipRecruiter

Log In

1

Support Developer Jobs in Virginia Beach, VA (NOW HIRING)

Prolim Global

Engineering Technician

Newport News, VA · On-site

$24.04 - $31.63/hr

Support engineering design changes and maintain associated documentation. * Prepare engineering reports, technical documentation, flow charts, block diagrams, schematics, and related materials.

previous pagenext page

Showing results 21-40

All JobsSupport Developer JobsSupport Developer Jobs in Virginia Beach, VA

Support Developer information

See Virginia Beach, VA salary details

$36

$63

$77

How much do support developer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support developer in Virginia Beach, VA is $63.87, according to ZipRecruiter salary data. Most workers in this role earn between $43.37 and $75.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Virginia Beach, VA are hiring for Support Developer jobs? Cities near Virginia Beach, VA with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $132,857 per year, or $63.9 per hour.

Software Technical Support Engineer

IPConfigure

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Company Description

Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture.  IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.

Job Title: Software Technical Support Engineer

Department: Support                                            

Position: Exempt, Full-Time

 

Job Summary

IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software.  The ideal candidate will work in person in the Norfolk, Virginia office.

Duties/Responsibilities

  • Communicate technically complex information with IPConfigure’s customers via telephone, written correspondence, and electronic services.
  • Analyze customers’ problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved.
  • Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems.
  • Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training.
  • Identify and report both software bugs and customer suggestions.


Additional Responsibilities

  • Build servers that customers have ordered and install required software.
  • Cycle new cameras through the lab for testing.
  • Install network switches and run cables.
  • Visit customer sites and troubleshoot issues if remote access is not available.
  • Limited travel may be required to support company events.

Required Skills/Abilities

  • Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively.
  • Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution.
  • Networking background.
  • Experience with Linux OR Windows system administration.
  • Ability to build and troubleshoot servers.
  • Customer support experience with over the phone and face to face communication.
  • Debugging, troubleshooting skills are required.
  • Strong problem solving skills are essential.
  • Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired.
  • Experience with Javascript, IIS, SQL Server, Active Directory, and Linux command line interfaces is a plus.
  • Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures.
  • All associates will perform duties as requested by management.


Education

  • Minimum of two-year degree in IT, CS, EE, or equivalent.


Bonus Experience

  • Helpdesk experience.
  • Cloud or hosted infrastructure experience.
  • Ability to write scripts for automation.
  • Experience with RESTful Web APIs.

Benefits

  • Industry competitive salaries based on experience.
  • Generous PTO and Work From Home Policy.
  • Health, Vision, Dental, and Life insurance policies.
  • Flexible Spending Account and Health Saving Account.
  • 401K with company match.

IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.