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Support Developer Jobs in Utica, MI (NOW HIRING)

Magna

Applications Engineer- L2 Support

Troy, MI · On-site

$66K - $124K/yr

Join our team as an Application Engineer- L2 Support and play a key role in ensuring the smooth operation of our autonomous mobility solutions. In this position, you'll be responsible for diagnosing ...

Infosys Limited

SCCM Support Engineer

Detroit, MI · On-site

$70 - $90/hr

Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities. * Contribute ...

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Infosys

SCCM Support Engineer

Detroit, MI · On-site

... support due diligence to document infrastructure maturity and improvement opportunities • Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable ...

Stefanini

Cloud Engineer

Dearborn, MI · On-site

$51.25 - $68.50/hr

Implement and support DevOps practices, including CI/CD pipelines, automated deployments, configuration management, and infrastructure automation.Apply Site Reliability Engineering (SRE) principles ...

Infosys

SCCM Support Engineer

Detroit, MI · On-site

... support due diligence to document infrastructure maturity and improvement opportunities • Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable ...

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Support Developer information

See Utica, MI salary details

$35

$61

$74

How much do support developer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support developer in Utica, MI is $61.40, according to ZipRecruiter salary data. Most workers in this role earn between $41.68 and $73.03 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Utica, MI?

For Support Developer jobs in Utica, MI, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Utica, MI look for?

The top searched job categories for Support Developer jobs in Utica, MI are:

What cities near Utica, MI are hiring for Support Developer jobs?

Cities near Utica, MI with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Utica, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $127,720 per year, or $61.4 per hour.

3DX PLM Support engineer

Ruri Software Technologies LLC

Allen Park, MI • On-site

Full-time

Re-posted 15 days ago

Job description

3DX PLM Support Engineer
Location: Fully onsite. Dearborn, MI
JD:
1. L1 / L2 Support Operations
• Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents and service requests within SLA timelines [linkedin.com]
• Perform incident triage, prioritization (P1-P4), and resolution using ITSM tools (ServiceNow/JIRA) [in.jooble.org]
• Ensure minimum downtime and business continuity by timely issue resolution and escalation
2. Troubleshooting & Issue Resolution
• Diagnose and resolve issues related to:
o Platform functionality (ENOVIA, CATIA, DELMIA modules)
o User access, roles, permissions, and lifecycle states [linkedin.com]
o Integration failures and data inconsistencies
• Perform root cause analysis (RCA) for recurring issues and implement preventive fixes [linkedin.com]
3. 3DX PLM Modules Support
• Provide functional and technical support across key modules:
o ENOVIA - BOM, Change Management, Product Structure
o CATIA / CAD Collaboration - Design integration and workspace issues
o DELMIA - Manufacturing / process planning (if applicable)
• Ensure proper PLM workflows, lifecycle management, and data governance alignment
4. CAD & System Integrations
• Support and troubleshoot CAD integrations (CATIA V5/V6, NX, SolidWorks) with 3DX PLM
• Handle PLM-ERP/system integrations (e.g., SAP) and downstream applications
• Resolve issues related to:
o Data synchronization
o BOM transfers
o CAD file check-in/check-out failures
5. System Monitoring & Maintenance
• Monitor system logs, performance metrics, and user activity to identify issues proactively
• Support:
o Patch deployments and upgrades
o Environment maintenance (DEV, QA, PROD)
• Participate in system health checks and performance tuning
6. User Support & Stakeholder Coordination
• Act as a primary interface with business users, engineering teams, and IT teams
• Provide end-user guidance, training, and usage support
• Collaborate with L3/dev teams for complex issue resolution
Top Skills:
3DX PLM, MQL
Years of Experience: 8.00 Years of Experience

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