Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support. Drive operational readiness and support planning for new network features, firmware ...
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support. Drive operational readiness and support planning for new network features, firmware ...
Product Support Engineer
Bellevue, WA · On-site
... to support various data initiatives. 4. Develop and maintain scalable python applications to ... Relevant certifications in Amazon Glue, SQL, Python, DevOps Solutions, or Snowflake are a plus.
Quick apply
Product Support Engineer
Bellevue, WA · On-site
... to support various data initiatives. 4. Develop and maintain scalable python applications to ... Relevant certifications in Amazon Glue, SQL, Python, DevOps Solutions, or Snowflake are a plus.
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support. Drive operational readiness and support planning for new network features, firmware ...
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support. Drive operational readiness and support planning for new network features, firmware ...
Sr. DevOps Support Engineer
Pacific, WA · Remote
$143K - $183K/yr
... support with empathy and patience * Technical Expertise - Strong coding or scripting ability with experience in Bash, Ruby on Rails, or Golang * DevOps and Cloud Knowledge - Solid experience with CI ...
Sr. DevOps Support Engineer
Pacific, WA · Remote
$143K - $183K/yr
... support with empathy and patience * Technical Expertise - Strong coding or scripting ability with experience in Bash, Ruby on Rails, or Golang * DevOps and Cloud Knowledge - Solid experience with CI ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
Dedicated Support Engineer
$92K - $119K/yr
Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients. * Manage a ticket queue to ...
Dedicated Support Engineer
$92K - $119K/yr
Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients. * Manage a ticket queue to ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
Support Specialist
Redmond, WA · On-site
The Support Engineers's responsibility will be to support physical network connections, image computers, and interface with vendors. This role will also require knowledge of cabling network racks and ...
Quick apply
Support Specialist
Redmond, WA · On-site
The Support Engineers's responsibility will be to support physical network connections, image computers, and interface with vendors. This role will also require knowledge of cabling network racks and ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
BASIC QUALIFICATIONS - Experience in technical support - 5+ years of experience in ISP network operations, network engineering, or internet-facing network roles with focus on system troubleshooting ...
BASIC QUALIFICATIONS - Experience in technical support - 5+ years of experience in ISP network operations, network engineering, or internet-facing network roles with focus on system troubleshooting ...
Support Engineering Support Maintenance Analyst 2
Seattle, WA · On-site
$37 - $47/hr
Support Engineering Support Maintenance Analyst 2 Location:Seattle, WA Shift: First Shift No Degree Required 100% Onsite Seattle, WA 1 2 Teams Interview Rounds No Security Clearance Required No ...
Quick apply
Support Engineering Support Maintenance Analyst 2
Seattle, WA · On-site
$37 - $47/hr
Support Engineering Support Maintenance Analyst 2 Location:Seattle, WA Shift: First Shift No Degree Required 100% Onsite Seattle, WA 1 2 Teams Interview Rounds No Security Clearance Required No ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring ...
Support Developer information
See Seattle, WA salary details
$43.77 - $48.25
13% of jobs
$51.84 is the 25th percentile. Wages below this are outliers.
$48.25 - $52.72
14% of jobs
$52.72 - $57.20
6% of jobs
$57.20 - $61.68
0% of jobs
$61.68 - $66.15
0% of jobs
$66.15 - $70.63
0% of jobs
$70.63 - $75.10
0% of jobs
$75.10 - $79.58
0% of jobs
$79.58 - $84.06
0% of jobs
$84.06 - $88.53
10% of jobs
The median wage is $88.99 / hr.
$88.53 - $93.01
56% of jobs
$43
$76
$93
How much do support developer jobs pay per hour?
As of Jul 23, 2026, the average hourly pay for support developer in Seattle, WA is $76.60, according to ZipRecruiter salary data. Most workers in this role earn between $51.97 and $91.11 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?
To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.
What is a Support Developer?
A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.
How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?
Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Seattle, WA are hiring for Support Developer jobs? Cities near Seattle, WA with the most Support Developer job openings:
Full-time
Posted 21 days ago
Amazon rating
7.4
Based on 7,002 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon Leo is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Key job responsibilities
Lead the resolution of complex customer cases involving routing anomalies, BGP peering issues, connectivity degradation, and internet reachability failures.
Provide in-depth technical guidance to customers and internal teams during high-severity incidents, partnering with development and operations teams to drive rapid resolution.
Perform detailed root cause analysis (RCA) for customer-impacting events, identifying systemic issues and collaborating on long-term fixes.
Act as a subject matter expert (SME) for escalated networking issues, including eBGP peering problems, DNS failures, throughput bottlenecks, and internet path issues.
Troubleshoot eBGP peering issues with upstream providers, IXPs, and customers, including prefix advertisement problems, route leaks, and path anomalies.
Troubleshoot SD-WAN/SDN connectivity issues across ISP backbone and customer edge networks, identifying misconfigurations and service-impacting faults.
Proactively identify support gaps and contribute to tooling, diagnostics, and automation that reduce time to resolution and improve customer experience.
Develop troubleshooting playbooks, technical guides, and knowledge base articles to enhance case deflection and onboarding of new support engineers.
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support.
Drive operational readiness and support planning for new network features, firmware rollouts, SD-WAN deployments, and regional launches.
Participate in customer communications for major incidents and complex technical engagements, ensuring clarity, accountability, and technical excellence.
Work in a rotating shift schedule, including weekdays and weekends, with the requirement to be available for on-call duties as needed to ensure continuous operational coverage.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S
citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
As an escalated tier role within Amazon Leo Enterprise Customer Support, you will own the resolution of the most complex networking cases that require deep subject matter expertise, from eBGP peering failures with ISP partners to routing anomalies cascading across customer networks spanning continents
We are looking for an SME who thrives in high-pressure environments and brings the technical depth to keep a space-based global network delivering for customers worldwide.
If you have deep expertise in internet routing, strong command of troubleshooting tools, and want to solve unprecedented challenges on a network unlike anything built before, we want to hear from you.
.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US