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Support Developer Jobs in Paramus, NJ (NOW HIRING)

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Lightning AI

AI Platform Support Engineer (US)

New York, NY · On-site

$151K/yr

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer ... You'll support engineers training models, deploying inference systems, and scaling GPU workloads in ...

Jain Global

Execution Support Engineer

New York, NY · On-site

We are seeking a Junior Execution Support Engineer to join our Execution Support team. This is a trading desk-based role providing direct support to Portfolio Managers and Traders across the firm ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Working knowledge of developer and infrastructure tools such as GitHub, Docker, and Kubernetes ... We support personal growth and education through a dedicated L&D fund that can be used for training ...

Virtusa Corporation

Lead Software Engineer

New York, NY · On-site

... support developer interactions across GitHub repositories and community channels. The role focuses on first-line triage, issue resolution, and developer engagement , ensuring timely handling of OSS ...

BroadAxis

L2 Support Engineer

Manhattan, NY · On-site

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join ...

Avoca AI

Support Engineer

New York, NY · On-site

$120K - $150K/yr

As a Support Engineer at Avoca, you're the person who makes that moment go well. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging ...

Retool, Inc.

Support Engineer

Manhattan, NY · On-site

$112.50 - $184/hr

... support workflows, building admin dashboards, and countless other processes you might not have even ... The definition of "developer" now includes analysts, operators, and domain experts creating ...

Jain Global

Execution Support Engineer

New York, NY

$110K - $145K/yr

We are seeking a Junior Execution Support Engineer to join our Execution Support team. This is a trading desk-based role providing direct support to Portfolio Managers and Traders across the firm ...

New

writer.com

Support engineer

Manhattan, NY · On-site

$120 - $170/hr

... developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a ...

Writer

Support engineer

New York, NY · On-site

$124K - $157K/yr

... developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a ...

WAZER

Hardware Support Engineer

Yonkers, NY · On-site

As a Tier 2 Hardware Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality ...

Pellera

Senior Support Engineer

Manhattan, NY · On-site

Senior Support Engineer Position Location: On-Site, Manhattan - New York Schedule: 8 hrs. Monday - Friday with rotating on-call (after hours/weekends) Reports to: Manager or Director Job Summary: The ...

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Showing results 21-40

All JobsSupport Developer JobsSupport Developer Jobs in Paramus, NJ

Support Developer information

See Paramus, NJ salary details

$38

$68

$82

How much do support developer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support developer in Paramus, NJ is $68.11, according to ZipRecruiter salary data. Most workers in this role earn between $46.20 and $81.01 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Paramus, NJ?

For Support Developer jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Paramus, NJ look for?

The top searched job categories for Support Developer jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Support Developer jobs?

Cities near Paramus, NJ with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Paramus, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $141,668 per year, or $68.1 per hour.

Support Engineer

SingleStore

New York, NY • On-site

Full-time

Re-posted 5 days ago

Job description

Position Overview
Our customers are at the forefront of some of the most interesting data in the world, using SingleStore to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontlines of critical customer issues.
This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host-related configurations, and diagnose SQL query behavior, all in the name of resolving complex database issues. Our Support Engineers are constantly learning a wide range of customer systems and technical concepts and are thrilled by the new and exciting challenges that they encounter on a regular basis.
To accurately identify the source and solution of an issue, this team will take the time to learn about the customer's business and systems while helping to improve their fundamental SingleStore and database operational knowledge. This often requires additional research and time spent on learning new technologies and tools outside of SingleStore while also being deeply engaged with multiple departments including development teams, query performance engineering, product management, infrastructure SREs, etc.
Required Hours:
  • Working hours: 8:00 AM ET - 6:00 PM ET
  • This is a weekend support role with a 4-day workweek, scheduled from Thursday through Sunday.
  • The role consists of four 10-hour shifts per week.
  • Monday, Tuesday, and Wednesday are designated days off.
  • Participation in the on-call rotation is required, which may include weekends and holidays.
What you'll do:
  • Provide email and live technical support to our enterprise customers, acting as the first line of defense for complex technical issues, bug diagnosis, or resolving critical outages.
  • Identify and reproduce product issues, perform QA, and submit formal bug reports or feature requests to the appropriate Engineering team.
  • Collaborate closely with software developers, sales engineers, and technical account managers to keep all teams up to date with current issues a customer may be facing.
  • Work to streamline and improve various Support and Engineering processes and tools, author new internal run-books or public documentation, and help the team continually improve efficiency and effectiveness.
  • Ensure customers have a positive support experience during every interaction.
Your Experience:
  • 4+ years of advanced customer-facing technical support experience.
  • Experience with MySQL or MySQL-like (MariaDB, Aurora, etc) database and SQL Query Optimization.
  • A solid sysadmin/QA/Testing skill set. That means you are comfortable testing software and finding its limits, hands-on with Linux, checking utilization of system I/O, measuring network throughput, and are comfortable navigating large log files. Familiarity with Kubernetes and past Testing/QA experience.
  • Experience with a scripting or coding language. Whether it's Python, Bash, or Go, you should have a go-to solution for quick and dirty problem-solving and be able to navigate through our code base.
  • Familiarity with distributed systems and AWS/GCP. You understand how organizations deploy and maintain distributed applications and services across multiple machines Bonus points for knowing how to analyze them for performance bottlenecks and remove single points of failure.
  • Strong written and verbal English communication skills. Have the ability to explain technical concepts to a wide range of end-users.

About us:
SingleStore delivers the cloud-native database with the speed and scale to power the world's data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we're proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. 
For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

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