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Support Developer Jobs in Ellicott City, MD (NOW HIRING)

Soft Tech Consulting

Pega Application Developer

Washington, DC · On-site

$63.75 - $83.50/hr

Support application requirements implementation by translating business needs into Pega solutions ... Support DevOps-related practices and deployment processes (preferred). * Work within an Agile ...

Soft Tech Consulting

Pega Application Developer

Washington, DC · On-site

$63.75 - $83.50/hr

Support application requirements implementation by translating business needs into Pega solutions ... Support DevOps-related practices and deployment processes (preferred). * Work within an Agile ...

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How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Ellicott City, MD is $67.06, according to ZipRecruiter salary data. Most workers in this role earn between $45.53 and $79.76 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Ellicott City, MD look for?

The top searched job categories for Support Developer jobs in Ellicott City, MD are:

What cities near Ellicott City, MD are hiring for Support Developer jobs?

Cities near Ellicott City, MD with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Ellicott City, MD as of June 2026, with employment types broken down into 38% Full Time, 58% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $139,488 per year, or $67.1 per hour.

Pega Application Developer

Soft Tech Consulting

Washington, DC • On-site

$63.75 - $83.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Overview
MUST BE A UNITED STATES CITIZEN
MUST HAVE AN ACTIVE TOP SECRET CLEARANCE
100% ONSITE - WASHINGTON, DC
NO THIRD PARTY VENDORS
Salary range is 115-135k/yr. but is dependent upon the candidate's skills, experience, education and certifications.
Soft Tech offers competitive BENEFITS in the areas of: Medical, Dental, Vision, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, and Paid Holidays
Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of a Pega Application Developer. The designated candidate for this position will join a collaborative team environment, providing support necessary toward the successful delivery of the project deliverables, and provide effective communication to all levels of staff for reporting design/development. The place of performance for this position is in Washington, DC.
Responsibilities
  • Design, build and configure applications to meet business process and application requirements.
  • Design applications to support business processes and operational requirements.
  • Build and develop Pega applications using Pega development tools and best practices.
  • Configure applications and workflows to meet business and technical requirements.
  • Support application requirements implementation by translating business needs into Pega solutions.
  • Develop software within a secure government environment requiring a Top Secret clearance.
  • Utilize Pega Architecture concepts in application design and implementation.
  • Perform Pega software application development at an intermediate proficiency level.
  • Participate in integration development activities between Pega and other systems (preferred).
  • Support DevOps-related practices and deployment processes (preferred).
  • Work within an Agile development environment (preferred).

Qualifications
  • Bachelor's degree in Computer Science or related field.
  • Proven experience with Pega PRPC.
  • Strong problem-solving skills.
  • Pega certification (CSA, CSSA, or CLSA) preferred.
  • Pega System Architect Certification.
  • Experience in Agile.
  • Previous Consulting or client service delivery experience.
  • Integration development experience.
  • DevOps experience.
  • Pega Architecture Experience (Beginner).
  • Pega Software Application Development (Intermediate).
  • Excellent communications (written and oral), and interpersonal skills.
  • Able to work independently with little to no oversight.

About Us
Soft Tech Consulting, Inc. is a woman and minority-owned small business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech's mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support.
Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

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