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Support Associate Jobs in Wichita, KS (NOW HIRING)

TFI Family Services, Inc.

Support Worker

El Dorado, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping ... A high school diploma or equivalent or an Associate degree in Human Services. * 2 Years previous ...

Best Buy

Delivery Assistant

Wichita, KS · On-site

$13.50 - $16.75/hr

Internally, this role is known as Delivery Support Associate. What you'll do * Perform basic appliance installation * Help ensure installed appliances are damage-free, accurately installed and fully ...

Best Buy

Delivery Assistant

Wichita, KS · On-site

$13.50 - $16.75/hr

Internally, this role is known as Delivery Support Associate. What you'll do * Perform basic appliance installation * Help ensure installed appliances are damage-free, accurately installed and fully ...

Best Buy

Delivery Assistant

Wichita, KS · On-site

$13.50 - $16.75/hr

Internally, this role is known as Delivery Support Associate. What you'll do * Perform basic appliance installation * Help ensure installed appliances are damage-free, accurately installed and fully ...

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All JobsSupport Associate JobsSupport Associate Jobs in Wichita, KS

Support Associate information

See Wichita, KS salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Wichita, KS is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.94 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Wichita, KS?

The most popular types of Support jobs in Wichita, KS are:

Infographic showing various Support Associate job openings in Wichita, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,409 per year, or $17.5 per hour.

Computer Support/Sales Associate

Ribbit Computers

Wichita, KS • On-site

Full-time

Re-posted 4 days ago

Job description

Company Description

Ribbit Computers was established in Dec 2004 and since then has been dedicated to providing the best customer service and computer repair available to you. When your Laptop, PC, Phone, Tablet or Mac needs repairing, you won’t have to worry for long! Our technicians are skilled in dealing with all computers and smart devices whether you need home or business computer repairs.

Every day it seems like there are more and more viruses, spyware applications and software issues ready to attack your computer and make it useless. Hearing the technology news can be overwhelming! Our technicians are not only here to help you with computer repairs but they can also help you understand how best to protect your computer from problems like these that might arise in the future.

Our business has been established to offer fantastic customer service as well as high-quality computer repairs with quick turn-around time. If you have any questions about your computer system or want to schedule an appointment, just give us a call! We’ll take care of your computer repair needs and make sure you know how to safeguard your computer from failing again.

Job Description

Responsibilities and Duties

Work with customers to troubleshoot technical computer issues and fully document actions and results.

Assist clients with new device setups.

Sell computers and services.

Work with a team to service devices, sell services, and research new techniques and products we can sell.

Qualifications

Strong and persuasive written and verbal communication skills.

Ability to establish and maintain working relationships with clients and coworkers.

Ability to handle stressful situations in a congenial manner.

Ability to troubleshoot and understand Windows 8.1, 10, and 11, as well as macOS and familiarity with Office Suite.

Strong organizational skills.

Ability to manage multiple projects/tasks simultaneously.

 Ability to work independently or as a team.

Ability to plan and prioritize to achieve a defined objective.


Additional Information

Minimum of one (1) years’ work experience in a IT related field, customer service, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Starting pay: Training $14hr after training $16hr