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Support Associate Jobs in Strongsville, OH (NOW HIRING)

SUPPORT ASSOCIATE

Middleburg Heights, OH · On-site

$16.50 - $21.25/hr

The Linen / Mailroom / Dock Associate supports the daily operations of the Materials Management department. This role's primary focus will be on linen operation while providing cross-functional ...

SUPPORT ASSOCIATE

Middleburg Heights, OH · On-site

$16.50 - $21.25/hr

The Linen / Mailroom / Dock Associate supports the daily operations of the Materials Management department. This role's primary focus will be on linen operation while providing cross-functional ...

SUPPORT ASSOCIATE

Middleburg Heights, OH · On-site

$15.75 - $20.50/hr

The Linen / Mailroom / Dock Associate supports the daily operations of the Materials Management department. This roles primary focus will be on linen operation while providing cross-functional ...

The Patient Support Associate's primary responsibility will be to provide support to patients prior to and during treatment with SPRINT in collaboration with the Sales Team as assigned by the ...

Support Associate - Soma

Westlake, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Westlake, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Akron, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Aurora, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Akron, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Westlake, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Akron, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Aurora, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Akron, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Support Associate information

See Strongsville, OH salary details

$9

$18

$26

How much do support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for support associate in Strongsville, OH is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Strongsville, OH?

The most popular types of Support jobs in Strongsville, OH are:

What cities near Strongsville, OH are hiring for Support Associate jobs?

Cities near Strongsville, OH with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Strongsville, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,553 per year, or $18.1 per hour.

SUPPORT ASSOCIATE

Middleburg Heights, OH • On-site


Southwest General
Hospitals • 1 - 5K employees

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

551st of 1,064 rated hospitals

People enjoy working here

Recommended by parents

Respectful managers


$16.50 - $21.25/hr

Full-time

Re-posted 21 days ago


Job description

  • POSITION INFORMATION
    • Position summary:
      • The Linen / Mailroom / Dock Associate supports the daily operations of the Materials Management department. This role’s primary focus will be on linen operation while providing cross-functional support in mailroom and dock operations as needed. This role is responsible for ensuring the timely and accurate movement, storage, and distribution of linens, mail, packages, and supplies throughout the organization.

        This position requires a dependable, self-motivated individual who can effectively prioritize work, demonstrate strong problem-solving ability, and consistently goes beyond basic expectations to support team success. The Linen / Mailroom / Dock Associate collaborates with team members to maintain seamless day-to-day operations across all assigned functions.

  • MINIMUM QUALIFICATIONS
    • Education:
      • High school diploma or equivalent required.

    • Required length and type of experience:
      • Strong organizational, prioritization, and time management skills required.
      • Experience in hospital linen services, materials management, logistics, or a related field preferred.
      • Experience working in a cross-functional or multi-role environment preferred.
      • Basic proficiency with computer systems and inventory tracking processes preferred.
    •  


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