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Support Associate Jobs in Newfane, NY (NOW HIRING)

Kaleida Health

Patient Support Associate

Buffalo, NY · On-site

Patient Support Associate US:NY:Buffalo | Clinical Support Staff | Full-Time Department: BGMC Transport Location: Buffalo General Medical Center Location of Job: US:NY:Buffalo Work Type: Full-Time ...

Chico's FAS, Inc.

Support Associate - Soma

Buffalo, NY · On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Kaleida Health

Patient Support Associate

Buffalo, NY · On-site

Patient Support Associate Department : BGMC Transport Location: Buffalo General Medical Center Location of Job : US:NY:Buffalo Work Type : Full-Time Scheduled Work Hours: 10p-6a,11p-7a,12a-8a Shift 3 ...

Kaleida Health

Patient Support Associate

Buffalo, NY · On-site

Patient Support Associate Department : BGMC Transport Location: Buffalo General Medical Center Location of Job : US:NY:Buffalo Work Type : Full-Time Scheduled Work Hours: 11a-7p,12p-8p,1p-9p,2p-10p ...

Tapestry, Inc.

Sales Support Associate III

Buffalo, NY · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Buffalo, NY · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

CBRE

Contract Support Associate (Data Center)

Barker, NY · On-site

$80K/yr

The minimum salary for the Contract Support Associate role is $75,000 annually and the maximum salary for the Contract Support Associate position is $80,000 annually. The compensation offered to a ...

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All JobsSupport Associate JobsSupport Associate Jobs in Newfane, NY

Support Associate information

See Newfane, NY salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support associate in Newfane, NY is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.82 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Newfane, NY are hiring for Support Associate jobs?

Cities near Newfane, NY with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Newfane, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,089 per year, or $19.3 per hour.

Patient Support Associate

Buffalo, NY • On-site

Kaleida Health
Health Care and Social Assistance • 5 - 10K employees
Learn more about Kaleida Healthexternal

Other

Re-posted 16 days ago

Kaleida Health rating

7.3

Company rating: 7.3 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Patient Support Associate

US:NY:Buffalo | Clinical Support Staff | Full-Time

Department: BGMC Transport Location: Buffalo General Medical Center Location of Job: US:NY:Buffalo Work Type: Full-Time Scheduled Work Hours: 10p-6a,11p-7a,12a-8a Shift 3

Patient Support Associate

This position, under the general supervision of the RN or Transport Manager is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.

Education And Credentials

High school diploma or equivalency required.

Experience

Ability to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department: Minimum one year in a customer service focused position required. Must possess excellent communication and interpersonal skills both verbal and written.

Working Conditions

Essential: * Weight Requirement - Heavy (up to 100 lbs)

Job Details

Standard Hours Bi-Weekly: 75.00 FTE: 1.000000 Weekend/Holiday Requirement: Yes On Call Required: No With Rotation: Work Arrangement: Onsite Union Code: U08 - SEIU 1199 BGH Service Workers Requisition ID#: 22960 Grade: S4 Pay Frequency: Bi-Weekly Salary Range: $ 18.13 - $23.89

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission-critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

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