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Support Associate Jobs in New Canaan, CT (NOW HIRING)

Practice Support Associate

Melville, NY

$17.50 - $22.50/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Practice Support Associate

Melville, NY · On-site

$17.50 - $22.50/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Practice Support Associate

East Hills, NY · On-site

$18.63 - $27.42/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Practice Support Associate

Commack, NY · On-site

$21 - $29.40/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Must have ...

Practice Support Associate

East Hills, NY · On-site

$18.63 - $27.42/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Practice Support Associate

Commack, NY · On-site

$21 - $29.40/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Practice Support Associate

Commack, NY · On-site

$21 - $29.40/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Practice Support Associate

Commack, NY · On-site

$21 - $29.40/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Must have ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Must have ...

Showing results 21-40

Support Associate information

See New Canaan, CT salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in New Canaan, CT is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.25 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near New Canaan, CT are hiring for Support Associate jobs?

Cities near New Canaan, CT with the most Support Associate job openings:

Infographic showing various Support Associate job openings in New Canaan, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,843 per year, or $19.6 per hour.

Practice Support Associate

Catholic Health

Melville, NY

$17.50 - $22.50/hr

Full-time

Medical, Retirement

Re-posted 6 days ago


Catholic Health rating

7.8

Company rating: 7.8 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

129th of 887 rated healthcare providers


Job description

Overview

As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice.

Job Details

Responsibilities: Answering phones Scheduling appointments Handling physician correspondence Preparing patient charts for visits Contacting insurance companies for referrals and authorizations Assisting patients with various tasks

Requirements: High School diploma or GED required; Associates degree or completion of a related specialty program in an accredited school is preferred. Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving Can multitask and work efficiently Knowledge of medical terminology desirable Able to use, maintain and troubleshoot office equipment

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

Employment Type: OTHER

What Catholic Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Catholic Health

Sourced by ZipRecruiter

Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US