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Support Associate Jobs in Mount Dora, FL (NOW HIRING)

City Home

WAREHOUSE SUPPORT (PM SHIFT) - OCOEE

Ocoee, FL · On-site

$16.25/hr

Associate Purchase Discount Program * And so much more.... What This Role Is... As a Warehouse PM Support Associate , the primary function of this position is to safely and efficiently wrap repaired ...

Tory Burch LLC

PT Support Associate - Seasonal-4

Orlando, FL · On-site

$14 - $17.50/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

CardWorks

Associate, Customer Support

Orlando, FL · On-site

$16.25 - $22.50/hr

The associate follows established policies, procedures, and compliance requirements while accurately documenting interactions, supporting account servicing needs, and escalating more complex matters ...

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The associate follows established policies, procedures, and compliance requirements while accurately documenting interactions, supporting account servicing needs, and escalating more complex matters ...

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All JobsSupport Associate JobsSupport Associate Jobs in Mount Dora, FL

Support Associate information

See Mount Dora, FL salary details

$8

$17

$25

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Mount Dora, FL is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Mount Dora, FL are hiring for Support Associate jobs?

Cities near Mount Dora, FL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Mount Dora, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,993 per year, or $17.3 per hour.

WAREHOUSE SUPPORT (PM SHIFT) - OCOEE

City Home

Ocoee, FL • On-site

$16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Who We Are…

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY HOME team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!  

Our Vision is to be the ultimate home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

  • Competitive, Transparent Compensation
  • Medical, Dental, and Vision
  • Life & Disability Insurance
  • Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
  • 401(k) with Company Match
  • Paid Vacation & Sick Time
  • Paid Parental Leave
  • Employee Resource Groups (ERGs)
  • Flexible Environment
  • 95% Promote from Within
  • Employee Assistance Program (EAP)
  • Associate Purchase Discount Program
  • And so much more….

What This Role Is…

As a Warehouse PM Support Associate, the primary function of this position is to safely and efficiently wrap repaired furniture. The PM Support Associate is also responsible for repairing bedding, running furniture in/out of the department, returning merchandise to its proper station, spraying product and processing recyclable materials. A health evaluation and fit test is required to be able to wear the proper Personal Protective Equipment (PPE, respirator, i.e.). Your contributions will ensure the success of the Operations Department at CITY HOME.

Position Title:                                                                         Location:Warehouse PM Support Associate                                        OCOEEReports To:                                                                             Department:Operations Manager                                                              Operations

 Pay Rate:
$16.25/hr

What You’ll Do…

As a Warehouse PM Support Associate, your primary responsibilities will be to:

  • Wrap different types of furniture in a safe and efficient manner to put away in the warehouse 
  • Scan and evaluate damages on damaged products to determine proper disposition 
  • Move products around the Distribution Center 
  • Process returned products off the arriving trucks depending on the condition of each piece 
  • Spray lacquer finish onto case good products. Note: A health evaluation and fit test is required to be able to wear the required Personal Protective Equipment (PPE, i.e. respirator, spray mask) and safely perform this task 
  • Evaluate damages on mattresses, box springs, and adjustable bases to determine proper disposition 
  • Process recyclable materials 

What We’re Looking For…

  • Competencies and Job Specific Skills
    • Customer Orientation
    • Effective Communication – Verbal & Written
    • Relationship Management
    • Change Receptivity
    • Teamwork

What’s Required…

  • Must be able to complete a pre-employment drug test, background check, and physical ability test
  • Education & Work Experience:
    • No High School diploma required
    • Previous warehouse/distribution center experience preferred but not required.
  • Work Environment & Schedule:
    • Full-time, 40 Hours, 3:00PM - 11:30pm, 5 days / 8 Hours
    • 0% of Travel
  • Physical Requirements:
    • Lifting up to 75lbs+, bending, prolonged standing and walking
    • Use of Safety equipment (Personal Protective Equipment: Respirator and Spray Mask.)
  • Technology Requirements:
    • Basic knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
    • Google Suite (i.e. Docs, Sheets, Slides, etc.)
    • WMS – High Jump (preferred but not required)
    • AS400 (preferred but not required)
    • Director (preferred but not required)
  • Certifications / Licenses
    • No certifications required

Are You Excited?…
Here are your next steps:

  • Apply
    Submit your application and resume
  • Application Review
    A CITY HOME Recruiter will carefully review your qualifications
  • Virtual Interview
    Complete your short video interview with our AI Virtual Assistant
  • Recruiter Review
    Your interview will be reviewed by a recruiter
  • Recruiter Follow up
    A recruiter will contact you by phone to discuss next steps and answer any questions you may have
  • Hiring Manager Interview
    Meet with the hiring manager for an in-person interview

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

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