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Support Associate Jobs in Kulpmont, PA (NOW HIRING)

Home Depot

Store Support

Saint Clair, PA · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bloomsburg, PA · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saint Clair, PA · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bloomsburg, PA · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Geisinger

Support Technician Pharmacy

Danville, PA · On-site

$20 - $24.25/hr

The pharmacy support associate role assists with non-registered pharmacy technician duties and services. Responsible for handling inventory and medications and products already prepared for ...

Five Below

Part Time Support Leader

Selinsgrove, PA · On-site

$11.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Part Time Support Leader

Selinsgrove, PA

$11.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Best Buy

Delivery Assistant

Selinsgrove, PA · On-site

$14.75 - $18.50/hr

Internally, this role is known as Delivery Support Associate. What you'll do * Perform basic appliance installation * Help ensure installed appliances are damage-free, accurately installed and fully ...

D&H

Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

Sales Support Specialist This is a hybrid role that can be based in either Harrisburg, PA or Tampa ... EDUCATION and/or EXPERIENCE Education o Associate's degree or higher education preferred.

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Support Associate information

See Kulpmont, PA salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support associate in Kulpmont, PA is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.04 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Kulpmont, PA are hiring for Support Associate jobs?

Cities near Kulpmont, PA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Kulpmont, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,619 per year, or $17.6 per hour.

CoGen Technical Support Associate

CoolSys

New Philadelphia, PA • On-site

$58/hr

Full-time

Re-posted 14 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

63rd of 278 rated repair and maintenance companies

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay: $58-70K
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities

  • Monitor real-time operations of cogeneration units, combustion engines, and auxiliary energy systems via central control interfaces.
  • Identify, log, and classify alarm failures, system deviations, and critical technical alerts.
  • Analyze operational and performance data and independently determine appropriate response strategies, escalation priorities, and corrective action recommendations.
  • Lead technical analysis of equipment failures and operational anomalies, providing recommendations to management and engineering teams regarding corrective actions, maintenance priorities, and operational risk mitigation. Assists in executing remote reset protocols or adjustments under the direct guidance of senior engineering staff.
  • Document technical findings and steps taken during the troubleshooting process to build our internal knowledge base.
  • Serve as a technical advisor to clients regarding equipment performance, maintenance planning, and operational optimization. Drafts and deliver clear, timely notifications regarding system outages, active failures, and estimated resolution times.
  • Compile routine operational reports for clients, highlighting uptime, energy production metrics, and maintenance intervals.
  • Analyze performance trends and recommend process improvements to enhance operational efficiency.
  • Utilize technical drawings, manuals, and equipment bills of materials (BOM) to precisely identify and specify replacement parts.
  • Coordinate with vendor networks and dealers to check parts availability, request quotes, and track lead times.
  • Assist the engineering and field service teams in organizing technical kits for scheduled maintenance or emergency repairs.

Qualifications

  • 1-3 years troubleshooting combusting power generation systems and controls.
  • Experience analyzing complex equipment performance issues and developing solutions based on technical knowledge, system data, and operational requirements.
  • Computer skills.
  • Customer skills to communicate issues and advise on solutions.

What CoolSys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom