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Support Associate Jobs in Jacksonville, FL (NOW HIRING)

2nd Shift Production Support Associate

Jacksonville, FL · On-site

$14 - $17.50/hr

Production Support: * Assist in maintaining an organized and efficient production area. * May backfill the production lines during breaks or as needs arise. Safety and Compliance: * Adhere to safety ...

Store Support

Saint Augustine, FL

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Saint Augustine, FL · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Saint Johns, FL · On-site

$12.75 - $16/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Yulee, FL · On-site

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville Beach, FL · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville Beach, FL · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Orange Park, FL · On-site

$12.25 - $15.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Fleming Island, FL · On-site

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Jacksonville, FL · On-site

$14 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Yulee, FL · On-site

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Showing results 41-60

Support Associate information

See Jacksonville, FL salary details

$9

$18

$26

How much do support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support associate in Jacksonville, FL is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Jacksonville, FL?

The most popular types of Support jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Support Associate jobs?

Cities near Jacksonville, FL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Jacksonville, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,710 per year, or $18.1 per hour.

2nd Shift Production Support Associate

CHEP

Jacksonville, FL • On-site

$14 - $17.50/hr

Full-time

Posted 17 days ago


CHEP rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll be at the frontline of CHEP in a busy, demanding job. Our supply chain team isn't part of our business. It's the heart of our business. And you can be the power behind it. We connect 300,000 supply chains for some of the world's biggest and best-loved brands.
You'll learn new ways of working, with automation and new technology that'll help you get the job done - and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are and will support you throughout your journey of growth and accomplishment. In return, we want you to be hands-on, roll up your sleeves and get stuck in.

Job Description

Key Responsibilities May Include:

Lumber/Material Handling:

  • Feed lumber into designated machinery and workstations for repair and assembly.
  • Move materials to and from the production floor as requested.
  • Treat lumber and other material to ensure asset longevity.

Production Support:

  • Assist in maintaining an organized and efficient production area.
  • May backfill the production lines during breaks or as needs arise.

Safety and Compliance:

  • Adhere to safety protocols and guidelines when handling and transporting lumber.
  • Wear appropriate personal protective equipment (PPE) as required.
  • Report any safety hazards or concerns to supervisors immediately.

POSITION PURPOSE
The Production Support employee provides floor support for pallet repair and assembly line operators. This position is responsible for loading, stacking, prepping, or treating lumber to flow through the production line for repair and/or assembly. The employee will ensure the efficient flow of materials, contribute to the production process, and maintain a high level of accuracy.

MAJOR / KEY ACCOUNTABILITIES

Lumber/Material Handling: (80%)

  • Feed lumber into designated machinery and workstations for repair and assembly.
  • Move materials to and from the production floor as requested.
  • Treat lumber and other material to ensure asset longevity.

Production Support:

  • Assist in maintaining an organized and efficient production area.
  • May backfill the production lines during breaks or as needs arise.

Safety and Compliance:

  • Adhere to safety protocols and guidelines when handling and transporting lumber.
  • Wear appropriate personal protective equipment (PPE) as required.
  • Report any safety hazards or concerns to supervisors immediately.

KEY CONTACTS

  • Sorters
  • Pallet Repair Operators
  • Shift Leads
  • Operations Supervisor
  • Forklift Operator

QUALIFICATIONS

  • Must be safety conscious.
  • Must be comfortable with operating tools and/or equipment.
  • Ability to work independently and as part of a team is preferred.
  • No experience necessary, however familiarity with production support or material handling is beneficial.
  • Experience working in a fast-paced and dynamic production environment.

EXPERIENCE

Preferred experience in a production support or materials handling role in a manufacturing environment.

SKILLS AND KNOWLEDGE

  • Tool Handling skills
  • Attention to Detail
  • Ability to work flexible in an ever-changing environment.
  • Willingness to Learn
  • Communication skills.
  • Ability to work collaboratively in a team.
  • Observation Skills
  • Time Management

WORK ENVIRONMENT:

  • The role involves working in a warehouse or manufacturing environment.
  • May require standing for extended periods and lifting heavy objects.
  • Use of personal protective equipment (PPE) are necessary.

LANGUAGES:


English

Spanish (Desirable)

Skills to succeed in the roleAccountability, Active Listening, Computer Literacy, Critical Thinking, Decision Making, Interpersonal, Managerial Confidence, Mathematic Literacy, Time Management, Verbal Communication

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.


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