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Support Associate Jobs in Hamden, CT (NOW HIRING)

Sales Support Associate III

Clinton, CT · On-site

$16.75 - $21.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Direct Support Associate (Part Time)

Portland, CT · On-site

$17.25 - $22.25/hr

We're looking for Direct Support Professionals to join our team! As a DSP, you will provide support and guidance to people served as they learn and develop important daily living skills and life ...

The Associate Direct Support Manager plays a key role in managing the operations of the Residential and Day Services Programs. Responsibilities include coordinating activities, documenting the ...

Showing results 41-60

Support Associate information

See Hamden, CT salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Hamden, CT is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Hamden, CT?

The most popular types of Support jobs in Hamden, CT are:

What cities near Hamden, CT are hiring for Support Associate jobs?

Cities near Hamden, CT with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Hamden, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,462 per year, or $19.5 per hour.

Patient Support Associate Per Diem

Hospital for Special Care

New Britain, CT • On-site

$16.94 - $28.48/hr

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Hospital for Special Care rating

7.0

Company rating: 7.0 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

508th of 1,065 rated hospitals


Job description

Position Location:Hospital for Special CareScheduled Weekly Hours:0Work Shift:Second ShiftDepartment:Pediatric Unit

We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day!

QUALIFICATIONSRequired: Ability to work independently.Required: Ability to read, write and understand directions in English.Required: Ability to communicate clearly and effectively.Preferred: One year work experience with special needs population.Preferred: Basic computer knowledge.Preferred: CPI or Safety CareJOB SUMMARYThe Patient Support Associate provides safe and appropriate non-skilled therapeutic interventions as assigned. Tasks focus on patient supervision to ensure patient safety, transport of patients in preparation for treatment, obtaining/preparing equipment necessary for patient care and maintaining a clean environment. The Patient Support Associate may also perform other clerical duties within the staffing office as assigned.PHYSICAL DEMANDS Ability to tolerate up to four hours of consecutive work.Endurance for up to one and one-half hour periods of constant sitting and one-hour periods of independent mobility.Ability to safely transfer patients and provide contact guarding or hands-on assistance.Ability to lift or carry objects up to 10 pounds continuously, to 20 pounds frequently, and up to 40 pounds frequently for patient transfers and bed mobility.Ability to push/pull up to 50 pounds frequently throughout the day for patient transport and mobility activities.Frequent need to initiate body positional changes to access equipment from high and low areas and while providing treatment interventions.Functional fine and gross motor skills and upper extremity sensation needed. Intact vision needed for observation of patient's non-verbal responses and skin assessment.Must be able to initiate and interpret communication with patient and othersCOGNITIVE DEMANDSJob requires the application of previously acquired knowledge. It also requires flexibility of thought, reasoning, organizational skills and the ability to act in some new or unfamiliar situations. Selective attention and concentration are necessary to complete tasks.Job requires basic formulation, content, syntax and spelling to complete tasks. Only simple sentence or very short paragraph expression is necessary.Job requires spontaneous communication and the ability to receive and convey messages.Job requires an ability to comprehend lengthy messages or paragraphs and to follow multistage and three step commands.Task requires ability to add and subtract two-digit numbers. Multiply and divide 10's and 100's by 2, 3, 4, and 5. Perform basic arithmetic operations.WORK DEMANDSJob requires working primarily indoors, only occasionally needing to be outdoors.Job requires working around and with others on a continuous basis.Task fluctuation on schedule is frequent and often unpredictable due to census and patient specific needs. Work is frequently carried out in a noisy and somewhat crowded setting.There is exposure to body fluids, contagious disease and blood borne pathogens.There is occasional exposure to particles, chemicals, electrical, and/or thermal agents that could cause eye, nose or skin irritation - such as those utilized for casting, patient treatment, or cleaning.Employees in this role may be required to float to other patient care units or departments based on operational and patient care needs, provided they possess the required competencies and qualifications for the assignment.ESSENTIAL FUNCTIONSAssists in lifting, transporting, turning, guarding and overall patient handling utilizing proper body mechanics and safety awareness.Provides observation and direct assistance with patient activities as assigned under direction of licensed nurse.Demonstrates competency in utilizing patient related equipment as directed.Observes and reports changes in patient condition to appropriate team members.Provide set up and or feed assistance during mealtimes.Assists with maintaining the orderliness and cleanliness of unit areas.Documents assigned tasks accurately and in a timely manner using appropriate formats.Orders patient equipment/supplies as directed.Obtains, organizes and cleans equipment and supplies as directed.Monitors available stock and maintains neat, orderly storage of equipment/supplies on the unit as assigned.Provides set-up and clean -up of treatment areas (i.e. pillows, linens, mats, treatment tables, etc.).Performs miscellaneous clerical and staffing office duties as needed.Prioritizes tasks in order to complete assignments seeking supervisory guidance as needed.COMPENSATION & BENEFITSAt Hospital for Special Care, we are committed to supporting the health, financial well-being, and professional growth of our team members. The wage range for this position is $16.94 to $28.48. Eligible employees may participate in a comprehensive benefits package that includes employer-subsidized medical and dental, vision insurance; a 403(b) retirement savings plan with an employer match of up to 6%; paid time off; employer-paid life insurance; short-term and long-term disability insurance; a Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSA); an Employee Assistance Program (EAP); tuition reimbursement and professional development opportunities; voluntary benefits, including pet insurance; employee wellness programs with access to our onsite fitness and aquatics center; an employee referral bonus program; and meaningful employee recognition and appreciation initiatives. Eligibility for certain benefits is based on scheduled hours worked.

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