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Support Associate Jobs in Gonzales, LA (NOW HIRING)

Nucor

NSLA 2027 Technical Academy

Convent, LA · On-site

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave ...

Nucor

NSLA 2027 Technical Academy

Convent, LA · On-site

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave ...

T Baker Smith

Lead Professional

Prairieville, LA · On-site

Support associate growth through coaching, recognition, and career development planning. * Evaluate and recommend promotions and compensation adjustments. * Ensure teams have the tools, resources ...

T Baker Smith, LLC.

Lead Professional

Baton Rouge, LA · On-site

$90 - $130/hr

Support associate growth through coaching, recognition, and career development planning. * Evaluate and recommend promotions and compensation adjustments. * Ensure teams have the tools, resources ...

Five Below

Support lead part time

Baton Rouge, LA

$11.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support lead part time

Baton Rouge, LA · On-site

$11.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Sonepar

Sales Support Representative

Geismar, LA · On-site

$20.25 - $27.75/hr

Everyday Crawford associates provide the best customer experience while at the same time offering ... Support a group of Inside Sales Representatives with order follow-up and customer service ...

Sonepar

Sales Support Representative

Geismar, LA

Everyday Crawford associates provide the best customer experience while at the same time offering ... Support a group of Inside Sales Representatives with order follow-up and customer service ...

New

KnitWell Group

Sales Associate

Baton Rouge, LA · On-site

$13.50 - $18.25/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic ...

KnitWell Group

Sales Associate

Baton Rouge, LA · On-site

$13.50 - $18.25/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic ...

KnitWell Group

Stock Associate

Baton Rouge, LA · On-site

$14.50 - $18.25/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... About the role As a Stock Associate, you help the operations of the store run smoothly. You oversee ...

TJX Companies

Cleaning Associate

Baton Rouge, LA · On-site

$12.50 - $13/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Maintains ... Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ...

Tjx

Cleaning Associate

Baton Rouge, LA · On-site

$12.50 - $13/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Maintains ... Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ...

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All JobsSupport Associate JobsSupport Associate Jobs in Gonzales, LA

Support Associate information

See Gonzales, LA salary details

$8

$16

$24

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Gonzales, LA is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.22 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Gonzales, LA?

The most popular types of Support jobs in Gonzales, LA are:

What cities near Gonzales, LA are hiring for Support Associate jobs?

Cities near Gonzales, LA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Gonzales, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,059 per year, or $16.9 per hour.

Level 1 IT Support Technician

ISC Constructors

Baton Rouge, LA • On-site

$19 - $26/hr

Full-time

Re-posted 25 days ago

ISC Constructors rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Who We Are:
For over 35 years, ISC has provided safe, high quality electrical, instrumentation and controls solutions to global leading industrial manufacturers. With offices in Baton Rouge, Beaumont, Houston, Corpus Christi, and Columbus, as well as job sites around the country, ISC has grown our team as high 3,000+ associates and offers full-service engineering, construction, and maintenance solutions throughout the United States.
The Position:
Under the general supervision of the IT Operations Manager, the Level 1 IT Support Technician provides first-level technical support for the company's end users, devices, and core technology systems. This position is responsible for responding to support requests, troubleshooting hardware and software issues, setting up and maintaining user devices, documenting resolutions, and escalating more complex problems when needed.
This role is a front-line position within the IT department and is critical to delivering reliable, professional, and timely support to associates across the organization.
Key Responsibilities
End User Support
  • Provide first-level technical support for issues related to computers, software, printers, mobile devices, and other company technology.
  • Respond to support requests submitted through approved IT support channels.
  • Troubleshoot and resolve basic technical issues in a timely, professional, and customer-focused manner.
  • Follow up with users to ensure issues have been fully resolved.
  • Escalate advanced or unresolved issues to the appropriate IT team members.

Device Setup, Maintenance, and Troubleshooting
  • Install, configure, maintain, and repair computer hardware, software, and peripheral devices.
  • Perform routine troubleshooting for workstation, email, login, printing, and connectivity issues.
  • Run diagnostic tools and apply standard corrective actions to resolve technical problems.
  • Assist with new user setup, device deployments, upgrades, replacements, and moves.
  • Support basic troubleshooting of Local Area Network (LAN), Wide Area Network (WAN), and related connectivity issues.

Documentation and Process Support
  • Document support activity, troubleshooting steps, and issue resolutions in the company's ticketing system.
  • Assist in developing and maintaining IT documentation, support procedures, and knowledge base content.
  • Help reinforce IT standards, support processes, and best practices across the organization.

Security and Asset Support
  • Assist with endpoint protection, software updates, patching, and other routine system maintenance tasks.
  • Support established IT security procedures related to device handling, user access, and issue reporting.
  • Assist with tracking and maintaining IT hardware inventory and related records.

Team Collaboration
  • Work closely with the IT team to support daily operations and provide consistent service to the business.
  • Assist with IT projects, technology rollouts, and other department initiatives as assigned.
  • Maintain a professional, service-oriented approach when supporting associates at all levels of the organization.

Qualifications
  • Associate's degree in Information Technology or a related field preferred; equivalent experience may be considered.
  • Prior help desk, desktop support, or technical support experience preferred.
  • Basic knowledge of computer hardware, software, printers, and mobile devices.
  • Familiarity with Microsoft 365 applications and Windows operating systems.
  • Basic understanding of networking concepts preferred.
  • CompTIA A+ certification is a plus.

Competencies
  • Strong customer service mindset and a professional approach to user support.
  • Effective written and verbal communication skills.
  • Strong troubleshooting and problem-solving ability.
  • Ability to work independently on routine issues and escalate when appropriate.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Dependable, team-oriented, and committed to delivering high-quality support.
  • Demonstrates professionalism, integrity, and sound judgment.

Working Conditions / Physical Requirements
  • Ability to lift, carry, and move standard IT equipment such as laptops, monitors, printers, and desktop devices.
  • Ability to work onsite during normal business hours.
  • Ability to travel occasionally to other office or jobsite locations, if needed.
  • Occasional after-hours or off-hours support may be required based on business needs.

Other Information:
  • Excellent wages and complete benefits package.
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • ISC evaluates and hires applicants for employment based exclusively upon the applicant's merit. No applicant will ever be required to pay money (or any other form of compensation) to an ISC employee in order to be hired by or considered for employment with the Company.
  • This announcement is not intended to be a complete listing of all similar, miscellaneous, or incidental, duties, which may be required from day-to-day. ISC utilizes the multi-skill concept and expects all associates to perform other job requirements.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: 225.756.7501
Email: hr@iscgrp.com
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE
If you want to view the Pay Transparency Policy Statement, please click the link: English

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