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Support Associate Jobs in Fresno, CA (NOW HIRING)

Best Buy

Delivery Assistant

Fresno, CA · On-site

$15 - $18.50/hr

  • Retirement

  • PTO

Internally, this role is known as Delivery Support Associate. What you'll do * Perform basic appliance installation * Help ensure installed appliances are damage-free, accurately installed and fully ...

Cookie's Retail

Lead - Part Time

Fresno, CA · On-site

Support associate onboarding programs, training modules, ongoing leadership development. * Continuously measure and follow up with all managers and employees on TRP customer experience and customer ...

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Support Associate information

See Fresno, CA salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Fresno, CA is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Fresno, CA?

The most popular types of Support jobs in Fresno, CA are:

What cities near Fresno, CA are hiring for Support Associate jobs?

Cities near Fresno, CA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Fresno, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,410 per year, or $19.4 per hour.

Delivery Assistant

Best Buy

Fresno, CA • On-site

$15 - $18.50/hr

Other

Retirement, PTO

Posted 4 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,782 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description


As a Delivery Assistant, you’ll join us during our busy holiday season to accompany a team of seasoned Agents to customers’ homes. In this role, you’ll assist with the delivery, installation, repair and haul-away of electronic devices. You’ll also support your team by performing duties such as integration and networking. Internally, this role is known as Delivery Support Associate.
What you’ll do
  • Perform basic appliance installation
  • Help ensure installed appliances are damage-free, accurately installed and fully functioning
  • Provide a seamless client experience by advising on product placement and giving recommendations regarding products, services and content
  • Work independently or as part of a two-person team
  • Manage inventory and vehicle maintenance in partnership with other Agents
  • Process paperwork and payments
Basic qualifications
  • Must be at least 18 years
  • Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

What Best Buy employees say

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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