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Support Associate Jobs in Dover, NH (NOW HIRING)

Bring your interest in food handling, merchandising, and team collaboration to a role where you help maintain department standards, support your associates, and ensure customers receive a quality ...

Supervisor- 2nd Shift

Portsmouth, NH · On-site

$15.25 - $19.25/hr

The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by ...

Bring your interest in food handling, merchandising, and team collaboration to a role where you help maintain department standards, support your associates, and ensure customers receive a quality ...

Bring your interest in food handling, merchandising, and team collaboration to a role where you help maintain department standards, support your associates, and ensure customers receive a quality ...

Showing results 41-60

Support Associate information

See Dover, NH salary details

$10

$19

$29

How much do support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for support associate in Dover, NH is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.59 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Dover, NH are hiring for Support Associate jobs?

Cities near Dover, NH with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Dover, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,558 per year, or $20 per hour.

Retail Warehouse Associate

Seabrook, NH • On-site

Bob's Discount Furniture
Retail • 1 - 5K employees

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Key responsibilities

  • Ensure showroom readiness by staging merchandise and maintaining visual displays.

  • Handle merchandise with care, including receiving, organizing, and preparing items for shipping or display.

  • Collaborate with store leadership and visual merchandising teams to maintain safety, cleanliness, and inventory integrity.


Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz


Job description

Job Title
Retail Warehouse- Product Support Associate

Job Overview
Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection, our merchandise is handled with care, and our customers receive exceptional service from behind the scenes. This position works closely with store leadership and visual merchandising to maintain safety, cleanliness, inventory integrity, and showroom readiness.

What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by hands-on capabilities, teamwork, dependability, and a passion for doing great work with pride. If you're someone who enjoys fast-paced physical tasks, working with a team, and contributing to a store's success, this is the role for you!

Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

  • Receiving, Staging, and Shipping Operations

  • Safe and Efficient Stockroom Management

  • Visual Merchandising Prep and Assembly Support

  • Inventory Control and Organization

  • Team Collaboration and Task Execution

  • Customer Pickup Coordination and Service

  • Workplace Cleanliness and Safety Compliance

  • Adaptability in a Retail Schedule Environment

Preferred Competencies & Skills

  • Prior warehouse, stockroom, or back-end retail experience

  • Familiarity with visual display setup and basic assembly tasks

  • Customer service exposure or cafe support experience

  • Desire for career advancement in a supportive team setting

  • Strong work ethic and pride in quality performance

Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

  • Medical, Dental, and Vision insurance

  • Employer-paid and voluntary Life Insurance

  • 401(k) Profit Sharing Plan with generous match

  • Paid time off: sick days, vacation, holidays-and your birthday!

  • Employee Assistance Program and Emergency Financial Aid Programs

  • Employee Discounts starting on Day 1

  • Flexible retail schedules

  • Tuition reimbursement and development opportunities

  • Hourly Pay Range: $17.00 to $18.00 per hour

Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

  • Must be at least 18 years old

  • Ability to work a flexible retail Schedule

  • Ability to lift, move, and assemble merchandise

  • Strong communication and listening skills

  • Must be able to work well in a team environment

Physical Demands

  • Regular lifting and movement of up to 50 lbs

  • Standing, walking, and climbing throughout shifts

  • Manual handling of furniture and visual staging elements

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.


What Bob's Discount Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

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