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Support Associate Jobs in Cromwell, IN (NOW HIRING)

Bosch Group

Deskside Support Specialist

Albion, IN · On-site

With some 16,500 associates and more than 20 locations around the world we have for more than 50 ... The Deskside Support Specialist provides first- and second-level support for end-user hardware ...

Bosch Group

Deskside Support Specialist

Albion, IN · On-site

With some 16,500 associates and more than 20 locations around the world we have for more than 50 ... The Deskside Support Specialist provides first- and second-level support for end-user hardware ...

Bosch Group

Deskside Support Specialist

Albion, IN · On-site

With some 16,500 associates and more than 20 locations around the world we have for more than 50 ... The Deskside Support Specialist provides first- and second-level support for end-user hardware ...

American Freight

Retail Sales Associate

Fort Wayne, IN · On-site

$13.50 - $15.50/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer ...

American Freight

Retail Sales Associate

Fort Wayne, IN · On-site

$13.50 - $15.50/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer ...

Mosaic

Direct Support Supervisor

Goshen, IN · On-site

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure ... Associate's Degree in a related field * One year experience in a related field * Certification in ...

Mosaic

Direct Support Supervisor

Goshen, IN · On-site

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure ... Associate's Degree in a related field * One year experience in a related field * Certification in ...

aires

Mobility Support Team Member

Columbia City, IN · Hybrid

$11.25 - $14.50/hr

Help to train on the training modules for other support team members and Mobility Specialists ... High School Diploma/GED required, Associate's Degree preferred * Minimum of 6 months of customer ...

Aires

Mobility Support Team Member

Columbia City, IN · On-site

$11.25 - $14.50/hr

Help to train on the training modules for other support team members and Mobility Specialists ... High School Diploma/GED required, Associate's Degree preferred * Minimum of 6 months of customer ...

Aires

Mobility Support Team Member

Columbia City, IN · On-site

$11.25 - $14.50/hr

Help to train on the training modules for other support team members and Mobility Specialists ... High School Diploma/GED required, Associate's Degree preferred * Minimum of 6 months of customer ...

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All JobsSupport Associate JobsSupport Associate Jobs in Cromwell, IN

Support Associate information

See Cromwell, IN salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for support associate in Cromwell, IN is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.94 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Cromwell, IN are hiring for Support Associate jobs?

Cities near Cromwell, IN with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Cromwell, IN as of June 2026, with employment types broken down into 5% As Needed, 63% Full Time, and 32% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,416 per year, or $17.5 per hour.

Associate Engineering Support Specialist Weekend 2nd Shift

Middlebury, IN • On-site

Lozier
Manufacturing • 1 - 5K employees
Learn more about Lozierexternal

$13.50 - $16.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Lozier rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

ABOUT LOZIER
Every day, millions of people interact with Lozier products without even realizing it. From the shelving in retail stores to the storage systems powering warehouses and online fulfillment, our products keep retail moving. If you've shopped in a store or ordered online, chances are you've experienced what we build.
For 70 years and counting, Lozier Corporation has been the industry leader trusted by top brands across the country. Headquartered in Omaha, Nebraska, with facilities nationwide, we combine innovation, advanced manufacturing, and a people-centric culture to shape the future of retail. At Lozier, you'll join a team that designs industry-leading solutions, builds products retailers and warehouses depend on, and be part of a company that prioritizes growth and development of its workforce.
ENGINEERING AT LOZIER
Want an engineering career where no two days are the same?
At Lozier, the next generation of manufacturing is happening now. Here you can bridge the gap between design and the shop floor and refine the process that keep global supply chains moving. We don't just give you a lane, we give you run of the production floor. You have the autonomy to own your projects and a collaborative crew backing your boldest ideas.
Engineering at Lozier, you will get a hands-on cutting-edge tech projects and make an impact from day one.
Want to learn more about our culture and what it's like to work at Lozier? Watch this short Come Work With Me video to hear directly from a team member about their experiences and what makes our company a great place to build a career.
BENEFITS AND SCHEDULE
  • Company bonus potential.
  • Shift differential for weekend shift.
  • PTO (Paid Time Off) plus paid holidays.
  • Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment).
  • Onsite Health Clinic.
  • 401(k) with employer match.
  • Employee Assistance Program.
  • Educational Assistance Program.
  • Career Development Programs.
  • Casual dress.
  • Relocation benefits available, (as applicable).
  • 12 hour shift Friday thru Sunday, onsite.
POSITION SUMMARY:
The Associate Engineering Support Specialist provides entry-level technical and administrative support to engineering teams. This role focuses on performing routine tasks such as data collection, documentation, test assistance, and maintaining engineering records under direct supervision. The Associate Engineering Support Specialist contributes to cross-functional projects by ensuring timely and accurate execution of foundational support activities.
ESSENTIAL JOB FUNCTIONS - (depending on area of assignment)
  • Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success.
  • Assist engineering staff with data collection, documentation, and basic technical tasks.
  • Perform routine testing, measurements, and observations under supervision.
  • Prepare standard reports and update documentation.
  • Support continuous improvement initiatives by collecting baseline data.
  • Assisting in small-scale prototyping or sample builds for R&D teams.
  • Shadowing engineers during process trials or equipment installations.
  • Performing basic CAD edits (e.g., redlines or markups) under supervision.
  • Work under close supervision, with tasks assigned and monitored.
  • Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
  • Ability to work and interact well with others.
Manufacturing:
  • Assist in maintaining work instructions, production specs, and tooling documentation.
  • Monitor process deviations and report anomalies to engineers.
  • Help collect time and motion data for production analysis.
Industrial:
  • Gather operational data to support workflow and layout improvements.
  • Participate in ergonomic assessments with guidance.
  • Support lean activities such as 5S, waste identification, and basic mapping.
Product:
  • Assist with product test setup and routine validation support.
  • Maintain lab equipment and assist with test documentation.
  • Help prepare prototype builds and material handling.
OTHER JOB FUNCTIONS
  • Supporting material requests, inventory updates, or kitting activities.
  • Participating in training sessions related to lean manufacturing or safety.
  • Assisting in scheduling or note-taking for engineering or improvement meetings.
JOB QUALIFICATIONS
Education: Associate or technical degree in engineering, drafting, product design, operations, supply chain, or another related field is preferred.
Experience: Minimum of 2 years of experience in drafting or design support, manufacturing, product development, or equivalent experience, if degreed. Minimum of 4 years of experience in drafting or design support, manufacturing, product development, or equivalent experience, if non-degreed.
Required Skills:
  • Basic PC skills (Microsoft Excel, Word, Outlook).
  • Novice experience in engineering software and tools.
  • Basic project management and organizational skills.
  • Adept analytical and problem-solving abilities.
  • Effective communication and teamwork skills.
  • Technical documentation and drafting (CAD/Visio/Excel).
  • Clear communication across engineering and operations.
  • Problem-solving mindset with attention to detail.
  • Familiarity with ERP/MRP/PLM systems and production data tools.
Preferred Skills:
  • Knowledge of Lean Manufacturing, Six Sigma, quality, or other improvement methodologies.
  • Knowledge of work measurement systems.
  • Knowledge of internal data systems.
SPECIAL DEMANDS
  • Periodic travel including overnight stays. Must maintain a valid driver's license.
  • Ability to navigate in a manufacturing environment, including navigating stairs.

The above job description is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an "at-will" basis.

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