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Support Associate Jobs in Clarence, NY (NOW HIRING)

Store Support

Lockport, NY · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Batavia, NY · On-site

$17 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Niagara Falls, NY · On-site

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Batavia, NY · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Cheektowaga, NY · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Niagara Falls, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Buffalo, NY · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Buffalo, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Clarence, NY · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Buffalo, NY · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Amherst, NY · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Cheektowaga, NY · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Lockport, NY · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Williamsville, NY · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Amherst, NY · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Buffalo, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

West Seneca, NY · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Showing results 21-40

Support Associate information

See Clarence, NY salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support associate in Clarence, NY is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.00 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Clarence, NY are hiring for Support Associate jobs?

Cities near Clarence, NY with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Clarence, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,437 per year, or $18.5 per hour.

Mahindra Sales & Customer Support Associate

Northtown Automotive Companies

Tonawanda, NY • On-site

$20 - $29/hr

Full-time

Re-posted 24 days ago


Northtown Automotive rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

28th of 157 rated car dealerships


Job description

Our growing Mahindra Tractor dealership is looking for an energetic, customer-focused individual to join our team. This is an excellent opportunity for someone who enjoys working with people, is eager to learn, and wants to be part of building a successful business.

Whether your background is in sales, customer service, service advising, automotive, agriculture, equipment, retail, or another industry, we are willing to train the right person. If you’re looking for a career opportunity where your ideas, effort, and commitment can help shape the future of a growing dealership, we’d like to hear from you.

Responsibilities

  • Assist customers with tractor, equipment, parts, and service inquiries
  • Build relationships with new and existing customers
  • Support sales, parts, and service operations
  • Follow up on customer opportunities and service needs
  • Learn Mahindra products and dealership processes
  • Help create an outstanding customer experience
  • Assist with various dealership activities as our business continues to grow

What We Offer

  • $20.00 - $29.00 per hour, based on experience and qualifications
  • Opportunities for additional income through performance incentives and business growth
  • Flexible full-time or part-time opportunities
  • Training and development opportunities
  • Family-oriented work environment
  • Opportunity for advancement as the dealership grows
  • The chance to make a meaningful impact in a growing business

Qualifications

  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivated and dependable
  • Customer-focused mindset
  • Ability to work independently and as part of a team
  • Sales or service experience is preferred but not required

What Northtown Automotive employees say

Pay

Hours and flexibility

Workplace

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