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Support Agent Jobs in Texas (NOW HIRING)

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while ...

SpaceXAI

Support Agent, X Money

Bastrop, TX

$18.75 - $24.75/hr

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXAI. In this role, you will be the voice of our brand, resolving customer ...

SpaceXAI

Support Agent, X Money

Bastrop, TX

$18.75 - $24.75/hr

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXAI. In this role, you will be the voice of our brand, resolving customer ...

SpaceXAI

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXAI. In this role, you will be the voice of our brand, resolving customer ...

SpaceXAI

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXAI. In this role, you will be the voice of our brand, resolving customer ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while identifying opportunities ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while identifying opportunities ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while identifying opportunities ...

Rugiet Health

Patient Support Agent Part Time

Austin, TX · On-site

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

Rugiet Health

Patient Support Agent Full Time

Austin, TX · On-site

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

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Showing results 21-40

All JobsSupport Agent JobsSupport Agent Jobs in Texas

Support Agent information

See Texas salary details

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How much do support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for support agent in Texas is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $20.38 per hour, depending on experience, location, and employer.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes need specific technical knowledge or certifications.
Support Agent jobs near you
Infographic showing various Support Agent job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,953 per year, or $17.8 per hour.

Patient Support Agent

Ascend Vision Partners

Mcallen, TX • On-site

Other

Posted 13 days ago

Ascend Vision Partners rating

4.2

Company rating: 4.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Our mission is to provide quality, accessible and patient-centered eye care.
Consider joining Thurmond Eye Associates/Ascend Vision Partners and join a team that are focused on building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care.
Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.
Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.
The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Communicates in a cordial, professional manner with patients via phone.
  • Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider.
  • Logs all patient communication within patient chart during or after patient call.
  • Fills patient cancellation slots efficiently in keeping schedules booked for the providers.
  • Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience.
  • Updates computer referring physician data base, as needed.
  • Works with online scheduling system and EHR.
  • Verifies patient data and insurance to ensure it is updated for accurate billings.
  • Responds to patient concerns or refers to leadership as needed.
Requirements
Education and Experience
  • High school diploma or equivalent, preferred
  • Call Center, Customer Service or other related experience, preferred
  • Bilingual (English/Spanish), required
Knowledge, Skills & Abilities
  • Customer Service
  • Possesses medical knowledge as it relates to patient coordination of ophthalmic care.
  • Ability to utilize a desktop computer, keyboard, mouse and headset
  • Acquainted with common ocular symptoms and complaints
Physical Requirements
  • Sitting for extended periods of time
  • Requires using hands to handle, control, or feel objects, tools, or controls
  • Requires repetitive movement

What Ascend Vision Partners employees say

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