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Support Agent Jobs in Texas (NOW HIRING)

via.com

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

Customer Support Agent Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint ...

Jobs for Humanity

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

Customer Support Agent - REF122Y Jobs for Humanity is collaborating with The RRS Group Inc to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Ascend Vision

Patient Support Agent

Mcallen, TX · On-site

Patient Support Agent Our mission is to provide quality, accessible and patient-centered eye care. Consider joining Thurmond Eye Associates/Ascend Vision Partners and join a team that are focused on ...

Cirrus Systems

Technical Support Agent

Dallas, TX · On-site

The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless ...

Via

Customer Support Agent

Fort Worth, TX

$19/hr

As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will ...

Via

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will ...

Cirrus Systems, Inc.

Technical Support Agent

Dallas, TX · On-site

$21 - $24/hr

The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless ...

Cirrus Systems, Inc

Technical Support Agent

Dallas, TX · On-site

The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless ...

NextLink

Technical Support Agent

Euless, TX · On-site

$18/hr

Please attach a resume to your application Pay: $18.00 per hour About the Role Join Nextlink as a Technical Support Agent, where you'll be the voice of our customer experience and the first line of ...

RealPage, Inc.

Product Support Agent III

Richardson, TX · On-site

$21.54 - $36.63/hr

Overview The Product Support Agent III is a senior, experienced product support specialist who resolves complex inquiries and solution requests from property management professionals using RealPage ...

NextLink

Technical Support Agent

Euless, TX · On-site

$18/hr

Please attach a resume to your application Pay: $18.00 per hour About the Role Join Nextlink as a Technical Support Agent, where you'll be the voice of our customer experience and the first line of ...

RealPage, Inc.

Product Support Agent III

Richardson, TX

$21.54 - $36.63/hr

The Product Support Agent III is a senior, experienced product support specialist who resolves complex inquiries and solution requests from property management professionals using RealPage's Data ...

RealPage

Product Support Agent III

Richardson, TX · On-site

Overview The Product Support Agent III is a senior, experienced product support specialist who resolves complex inquiries and solution requests from property management professionals using RealPage ...

RealPage, Inc.

Product Support Agent III

Richardson, TX · On-site

Overview The Product Support Agent III is a senior, experienced product support specialist who resolves complex inquiries and solution requests from property management professionals using RealPage ...

AnswerOne

Bilingual Customer Support Agent

Mcallen, TX · On-site

$16 - $18.50/hr

What is a Customer Support Agent? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who ...

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while ...

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All JobsSupport Agent JobsSupport Agent Jobs in Texas

Support Agent information

See Texas salary details

$10

$17

$28

How much do support agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for support agent in Texas is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $20.38 per hour, depending on experience, location, and employer.

How do you become a support agent?

To become a support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or technical knowledge can be beneficial, and some roles may require familiarity with specific tools or software. Training is often provided by employers to develop product or service knowledge.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes hold certifications related to customer service or technical knowledge.
Support Agent jobs near you
Infographic showing various Support Agent job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,953 per year, or $17.8 per hour.

Customer Support Agent

via.com

Fort Worth, TX • On-site

$19/hr

Other

Medical, Retirement

Re-posted 11 days ago

Job description

Customer Support Agent

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.

As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.

This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day)

What You'll Do:

  • Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
  • Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
  • Effectively prioritize live operational issues and take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance

Who You Are:

  • Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Ownership mentality: take full responsibility for delivering great service to driver-partners
  • Proactive: able to think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: you excel at active listening and collaboration
  • Comfortable with ambiguity: make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
  • Observant and keen to improve: if something's not working, you come up with a better way
  • An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
  • Salary Range: $19.00/hour
  • Shifts will be 5 days a week (4 weekdays + 1 weekend day)
  • Hours available (subject to change):
    • 3:30am - 12pm CT
    • 12pm - 8:30pm CT
    • 2pm - 10:30pm CT
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
  • Successful completion of a drug test is necessary for employment

    • There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

    Via is an equal opportunity employer.

    Apply