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Support Agent Jobs in Louisiana (NOW HIRING)

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

Chat Support Agent Company Overview: The Episcopal School of Baton Rouge is a prestigious educational institution located in Baton Rouge, Louisiana. Founded in 1965, the school has a strong tradition ...

via.com

Customer Support Agent

Baton Rouge, LA · On-site

$18/hr

Customer Support Agent Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for ...

Via

Customer Support Agent

Baton Rouge, LA

$18/hr

As a Customer Support Agent at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of ...

Acumen Fiscal Agent

Agent Supervisor

Metairie, LA · On-site

$13.50 - $18/hr

The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject ... ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company ...

Acumen LLC

Agent Supervisor

Metairie, LA · On-site

$13.50 - $18/hr

The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject ... ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company ...

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Support Agent information

See Louisiana salary details

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$16

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How much do support agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for support agent in Louisiana is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $18.70 per hour, depending on experience, location, and employer.

How do you become a support agent?

To become a support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or technical knowledge can be beneficial, and some roles may require familiarity with specific tools or software. Training is often provided by employers to develop product or service knowledge.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes hold certifications related to customer service or technical knowledge.
Support Agent jobs near you
Infographic showing various Support Agent job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,918 per year, or $16.3 per hour.

Chat Support Agent

Baton Rouge, LA • On-site

Episcopal School
11 - 50 employees
Learn more about Episcopal Schoolexternal

Other

Medical, Retirement

Posted 6 days ago

Job description

About the job Chat Support Agent
Position: Chat Support Agent
Company Overview:
The Episcopal School of Baton Rouge is a prestigious educational institution located in Baton Rouge, Louisiana. Founded in 1965, the school has a strong tradition of academic excellence, spiritual growth, and community service. We are committed to providing our students with a well-rounded education that prepares them for success in college and beyond.
Position Overview:
The Episcopal School of Baton Rouge is seeking a highly motivated and customer-oriented Chat Support Agent to join our team. The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a full-time, permanent position with opportunities for growth and development within the school.
Key Responsibilities:
- Respond to chat inquiries from students, parents, and faculty in a timely and professional manner
- Provide technical support for our online learning platform and troubleshoot any issues that may arise
- Assist with registration, enrollment, and other administrative tasks as needed
- Maintain a high level of knowledge about the school's programs, policies, and procedures
- Collaborate with other departments to ensure a seamless and positive experience for our community
- Document and track all chat interactions and follow up as needed
- Continuously seek ways to improve the chat support process and provide feedback to the team
Qualifications:
- High school diploma or equivalent; some college preferred
- 1-2 years of customer service experience, preferably in a chat or online support role
- Excellent communication skills, both written and verbal
- Strong technical skills and ability to troubleshoot technical issues
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Passion for providing exceptional customer service and helping others
- Familiarity with the Episcopal School of Baton Rouge and its programs is a plus
We offer competitive salary and benefits packages, including health insurance, retirement plans, and tuition assistance for employees and their families. If you are looking for a rewarding career in a dynamic and supportive environment, we encourage you to apply for the Chat Support Agent position at the Episcopal School of Baton Rouge. Join our team and help us continue our tradition of excellence in education and service to our community.

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