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Support Agent Jobs in Florida (NOW HIRING)

Care Resource

HELPDESK AGENT

Miami, FL · On-site

$16.50 - $21/hr

... Agent is responsible for receiving and triaging all tickets coming into the Information Services ... Act as primary level 1 tiered support within the helpdesk system providing support and technical ...

Wipro Limited

PRODUCTION AGENT L1

Tampa, FL · On-site

$16 - $17/hr

PRODUCTION AGENT L1 City: Tampa State/Province: Florida Posting Start Date: 7/27/26 Wipro Limited ... Support process by managing transactions as per required quality standards * Fielding all incoming ...

Pivotal

Customer Support Representative (Tier 3)

Miami, FL · On-site

$16.25 - $20.75/hr

Pivotal Technical Support Agent Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and ...

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Taurus LLC

Agency Development Manager

Tampa, FL · On-site

$65K - $85K/yr

... and supporting their flood book growth • Collaborate with marketing to create agent-facing tools, campaigns, and co-branded materials • Represent Advantage Flood at industry trade shows ...

Taurus, LLC

Agency Development Manager

Tampa, FL · On-site

Work cross-functionally with carrier partners and WYO contacts to support agent placement and compliance * Stay current on NFIP policy changes, Risk Rating 2.0 developments, and private flood market ...

Taurus, LLC

Agency Development Manager

Tampa, FL · On-site

... supporting their flood book growth Collaborate with marketing to create agent-facing tools, campaigns, and co-branded materials Represent Advantage Flood at industry trade shows, conferences, and ...

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Support Agent information

See Florida salary details

$8

$14

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How much do support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for support agent in Florida is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.35 per hour, depending on experience, location, and employer.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes need specific technical knowledge or certifications.
Support Agent jobs near you
Infographic showing various Support Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $29,641 per year, or $14.3 per hour.

Manager, Player & Agent Communications

PGA TOUR

Ponte Vedra Beach, FL

Full-time

Posted 7 days ago

PGA Tour rating

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Best Players Need the Best People.

Manage Player & Agent Communications and assist with player and agent communications-related objectives and strategic planning. Provide year-round media and communications support to PGA TOUR players and agents, including media requests, brand-building strategies, player messaging and crisis comms. Work closely with Publicity, Player Relations, Player Partnerships and other internal teams to manage and strategize player engagement in media and content opportunities.

QUALIFICATIONS

  • Bachelor's degree in communications, Journalism, Public Relations, or a related field is required; an advanced degree is a plus and may be considered favorably.

  • 5+ years of experience in communications, public relations, or media relations, with a strong preference for experience in golf tournament communications, sports event management and athlete relations.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with digital publishing tools, content management systems, and social media platforms.

  • Strong organizational, time management and multitasking skills with meticulous attention to detail.

  • Exceptional written and verbal communication skills, including advanced proficiency in writing, editing, content creation, idea pitching, and public speaking. Ability to tailor messaging for diverse audiences and platforms.

  • Proven ability to communicate effectively across departments and stakeholder groups, fostering alignment and collaboration in a matrixed organizational environment.

  • Expected to respond to inquiries from players, agents and media members as soon as receiving, including evenings and weekends.

  • Maintains a polished professional image and demonstrates excellent interpersonal skills. Ability to work effectively as part of a team and independently.

  • Ability to travel and work flexible hours, including evenings and weekends.

  • Ability to safely operate utility vehicles such as golf carts, utility carts, and shuttle carts, particularly in support of on-site tournament operations.

RESPONSIBILITIES/DUTIES

  • Build and maintain relationships with agents and players to provide year-round media and communications support, understanding player schedules, preferences and overall brand objectives.

  • Serve as a resource to agents and players to recommend media opportunities designed to build player profiles/brands; provide players and agents with PR or crisis communications support as needed.

  • Work closely with Publicity team to strategically execute inbound media requests and identify new outlets and placements to support player storytelling or brand objectives; play a contributing role in weekly Player Pitch meeting.

  • Oversee Player Opportunities and Scheduling and work closely with PGA TOUR media officials to manage player requests from internal and external stakeholders, prioritizing asks and determining strategy.

  • Serve as player booking point of contact for internal teams (content, broadcast, media) and external partners (e.g. Golf Channel, Sirius XM, CBS/NBC); lead quarterly carwash and content captures.

  • Serve as project manager for "PGA TOUR Media Day," a new concept that aligns with the future schedule, providing access to TOUR media partners to capture promotional assets (i.e. headshots, poses, interviews, etc.).

  • Facilitate New Member Orientation, support Agent Certification and represent Communications Team in first-time winner meetings.

  • Represent Communications Team in weekly Player Partnership meetings, supporting player sponsorship opportunities through content and earned media; Oversee communications reporting on all Player Partnerships player collateral (i.e. scorecards, winner's reports, etc.).

  • Track player requests (executed and declined) and consistently update player CRM providing ad hoc and year-end reports; Determine strategy for trending player or outlet declines.

  • Manage Fan Focus Index efforts, including identifying opportunities for moving players throughout quadrants i.e. "Next Up" and "Rising Stars" players (increase popularity through measurable fan engagement metrics).

  • Support PGA TOUR Content efforts by developing ideas and garnering buy-in from players; Oversee player involvement, including on-site execution.

  • Create and maintain Notable Quotes document to assist Communications Team and Player Relations department.

  • Share content/messaging wins including detailed platform KPIs with media partners and agents.

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