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Support Agent Jobs in Florida (NOW HIRING)

Acorn Stairlifts

Customer Support Agent

Orlando, FL · On-site

$17.50 - $23.25/hr

Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field ...

NPW Company

NPW Client Support Agent II

Hialeah, FL · On-site

$17 - $22.75/hr

NPW Client Support Agent II NPW is a leader in the automotive aftermarket industry, dedicated to delivering exceptional customer service and innovative solutions. As we continue to grow, we are ...

New

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this ...

MSC Cruises

Post-Cruise Support Agent

Fort Lauderdale, FL · On-site

$17.75 - $23.75/hr

Your Purpose The Post-Cruise Support Agent provides exceptional support to guests, travel advisors, and internal stakeholders by researching and resolving post-cruise inquiries and escalated concerns.

New

Safebound

Customer Service Agent

West Palm Beach, FL · On-site

$15 - $20/hr

Client Support Agent At Safebound Moving & Storage, we take pride in making every move a smooth one -- and our Client Support team is at the heart of that experience. We're looking for a motivated ...

BRP

IT Support Agent - Palm Bay, FL

Palm Bay, FL · On-site

$18.25 - $25.25/hr

We are looking for a local IT Support Agent in Palm Bay, Florida, to strengthen our local user support team. Reporting to the US Proximity Agent Team Leader based in Sturtevant Wisconsin, the local ...

BRP

IT Support Agent - Palm Bay, FL

Palm Bay, FL · On-site

$18.25 - $25.25/hr

We are looking for a local IT Support Agent in Palm Bay, Florida, to strengthen our local user support team. Reporting to the US Proximity Agent Team Leader based in Sturtevant Wisconsin, the local ...

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All JobsSupport Agent JobsSupport Agent Jobs in Florida

Support Agent information

See Florida salary details

$8

$14

$22

How much do support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for support agent in Florida is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.35 per hour, depending on experience, location, and employer.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes need specific technical knowledge or certifications.
Support Agent jobs near you
Infographic showing various Support Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $29,641 per year, or $14.3 per hour.

Customer Support Agent

Acorn Stairlifts

Orlando, FL • On-site

$17.50 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Acorn Stairlifts rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Customer Support Agent - Full-Time (On-Site)
***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.***
Join Our Growing Team at Acorn Stairlifts!
Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
  • Serve as the primary point of contact for customer and dealer inquiries
  • Resolve customer concerns with professionalism and empathy
  • Provide basic technical assistance and escalate complex issues
  • Document customer interactions and complete incident reports
  • Confirm service appointments and coordinate daily scheduling
  • Assist customers with parts orders and service call scheduling
  • Determine warranty coverage and support accurate invoicing or collections
  • Identify recurring service issues and escalate when necessary
  • Process RMAs and respond to voicemail and email support requests
  • Follow all safety, security, and company procedures
What We're Looking For
  • Proficient in Microsoft Windows; strong typing skills
  • Excellent verbal and written communication
  • Customer-focused mindset with strong listening skills
  • Ability to handle difficult situations with professionalism
  • Strong analytical and troubleshooting abilities
  • Team-oriented, adaptable, and able to work in a changing environment
  • Reliable with strong work ethic and schedule adherence
Education & Experience
  • Associate's degree (preferred), OR
  • 2-4 years of customer support or related experience, OR
  • Equivalent combination of education and experience
Physical & Work Requirements
  • Ability to occasionally lift up to 10 lbs
  • Primarily a desk-based role with regular sitting, speaking, and listening
  • Moderate office noise level
  • Reasonable accommodations available
What We Offer
  • Comprehensive benefits package: Medical, Dental, Vision
  • Enrollment in company 401(k) program, with company match
  • Company-paid Life Insurance + Short- and Long-Term Disability
  • 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
  • A supportive, energetic workplace where success is celebrated

About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.

What Acorn Stairlifts employees say

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