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Support Account Manager Jobs in Prosper, TX (NOW HIRING)

Account Manager - Automotive Manufacturing Department: Sales / Customer Operations Reports To ... Support preparation and submission of quotations, pricing proposals, and commercial negotiations ...

Account Manager

Richardson, TX · On-site

$10K - $100K/mo

Role Overview We're looking for an early-career Account Manager to help support and grow relationships with existing Downstream customers. This is a great opportunity for someone with some sales ...

You will also be responsible for supporting Account Managers in the DIY vertical. Your responsibilities will include: * Drive business development efforts to create new leads and generate a robust ...

You will also be responsible for supporting Account Managers in the DIY vertical. Your responsibilities will include: * Drive business development efforts to create new leads and generate a robust ...

You will also be responsible for supporting Account Managers in the DIY vertical. Your responsibilities will include: * Drive business development efforts to create new leads and generate a robust ...

You will also be responsible for supporting Account Managers in the DIY vertical. Your responsibilities will include: * Drive business development efforts to create new leads and generate a robust ...

The Account Manager - Builder Services is the primary point of contact for builders and ... Make informed decisions in real-time to support operational efficiency and customer satisfaction.

Provide support to existing customer accounts with necessary products, time, and information. * Serve as the lead point of contact for all customer account management matters. * Develop and implement ...

... support their luxury floor coverings brand. The position will entail B2B Sales. Our client is seeking a highly motivated, professional, and project minded Account Manager for their Dallas, TX ...

As an Account Manager at AlphaGraphics, your primary role will be to increase the center's inside sales and support the Account Executive as needed. This responsibility should always focus on ...

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Support Account Manager information

See Prosper, TX salary details

$29.8K

$50.5K

$82.9K

How much do support account manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for support account manager in Prosper, TX is $50,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $59,100.00 per year, depending on experience, location, and employer.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

What job categories do people searching Support Account Manager jobs in Prosper, TX look for?

The top searched job categories for Support Account Manager jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Support Account Manager jobs?

Cities near Prosper, TX with the most Support Account Manager job openings:

Infographic showing various Support Account Manager job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,504 per year, or $24.3 per hour.

Pharmacy Support Account Manager

Liberty Software

Lewisville, TX

$29/hr

Full-time

Re-posted 3 days ago


Liberty Software rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

235th of 246 rated software companies


Job description

Become the trusted advisor helping pharmacies thrive!

Starting at $29/hour

Are you ready to build lasting relationships, solve complex challenges, and guide pharmacy teams toward success? At Liberty Software, we proudly partner with pharmacies nationwide, helping them support their patients with powerful, user-friendly software. We're excited to grow our Account Management team with individuals who can deliver expert support and personalized service—acting as the dedicated point of contact for assigned pharmacy clients.

Please Note:
This is a non-sales, in-person, role based in our Grapevine, TX office.

What You'll Do:

  • Build and maintain strong, long-lasting relationships with assigned pharmacy accounts, including owners, pharmacists, technicians, and clerks
  • Serve as the dedicated point of contact for inbound calls, emails, chats, and escalated tickets from assigned accounts
  • Diagnose and resolve software-related issues efficiently, escalating complex cases when needed
  • Accurately document all interactions and actions in tracking software
  • Provide guidance to configure software and computer settings to meet each client's unique needs
  • Ensure timely and successful delivery of solutions by collaborating with internal teams
  • Communicate clearly with clients about ticket status, purchases, and requests
  • Assist with high-severity requests or issue escalations as needed
  • Become an expert on Liberty's software suite to guide clients in best practices
  • Provide onsite and web-based training of Liberty's pharmacy software as needed
  • Participate in occasional on-call rotation or overtime work when assigned

Qualifications:

  • Minimum 2 years of relevant experience required (customer service, retail pharmacy, technical support, or similar)
  • Pharmacy Technician certification and retail pharmacy knowledge a plus
  • Bachelor's degree in business, communications, computer science, or related field preferred
  • Professional, friendly, and patient demeanor essential
  • Excellent verbal and written communication skills, able to engage all client levels—from pharmacy owners to clerks
  • Strong multitasking, organizational, and time management skills
  • Detail-oriented with strong typing and documentation abilities
  • Excellent listening and critical thinking skills
  • Experience with Liberty Software products is a plus
  • Solid basic computer skills and proven ability to quickly master new software applications

Benefits Starting Day One:

  • 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
  • Family coverage available with Liberty contributing 50% of the premium
  • Fully vested 401(k) with employer match
  • Employer contributions to Health Savings Accounts (HSA)
  • Generous paid time off and paid holidays
  • Tuition reimbursement and continuing education support
  • Adoption expense reimbursement
  • Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
  • Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
  • Fully stocked breakroom

Think you've got what it takes to build lasting client relationships and deliver expert solutions? Let's talk — Apply today!

#ID1 #ZR #LI-CB1


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