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Supervisor Customer Jobs in Delaware (NOW HIRING)

Site Supervisor

Wilmington, DE ยท On-site

$22/hr

... and customers we serve. Allied Universal is Now Hiring a Security Site Supervisor Officer ... Wilmington, De Pay Rate: $22.00 / hour 21+ Years of Age Security Experience - 2+ Years Supervisory ...

Site Supervisor

Wilmington, DE ยท On-site

$22/hr

... and customers we serve. Allied Universal is Now Hiring a Security Site Supervisor Officer ... Wilmington, DePay Rate: $22.00 / hour 21+ Years of Age Security Experience - 2+ Years Supervisory ...

Site Supervisor

Wilmington, DE ยท On-site

$22/hr

... and customers we serve. Allied Universal is Now Hiring a Security Site Supervisor Officer ... Wilmington, De Pay Rate: $22.00 / hour 21+ Years of Age Security Experience - 2+ Years Supervisory ...

... and customers we serve. Allied Universal is Now Hiring a Security Site Supervisor Officer ... Wilmington, De Pay Rate: $22.00 / hour 21+ Years of Age Security Experience - 2+ Years Supervisory ...

You will find that your peers, supervisor and team members are genuinely committed to, not only ... We are a service to one another and to our customers, demonstrating operational excellence and ...

Deck Supervisor

Wilmington, DE ยท On-site

$17/hr

Acts as a GSS "ambassador" to ensure customer satisfaction. * Completes daily Deck Supervisor logs on assigned shift and monitors the students' attendance. * Coordinates tasks required to ensure the ...

All drivers and team members are safety-minded and deliver on our promise for customer service and ... As a Garage Supervisor, you will oversee skilled fleet technicians in diagnosing equipment issues ...

Excellent customer service skills. * Solid verbal and written communication skills. * Outstanding supervisory skills. * Ability to manage and work with a diverse group of people and personalities.

All drivers and team members are safety-minded and deliver on our promise for customer service and ... As a Garage Supervisor, you will oversee skilled fleet technicians in diagnosing equipment issues ...

You will find that your peers, supervisor and team members are genuinely committed to, not only ... We are a service to one another and to our customers, demonstrating operational excellence and ...

You will find that your peers, supervisor and team members are genuinely committed to, not only ... We are a service to one another and to our customers, demonstrating operational excellence and ...

Excellent customer service skills. * Solid verbal and written communication skills. * Outstanding supervisory skills. * Ability to manage and work with a diverse group of people and personalities.

You will find that your peers, supervisor and team members are genuinely committed to, not only ... We are a service to one another and to our customers, demonstrating operational excellence and ...

Showing results 21-40

Supervisor Customer information

What is a supervisor customer?

A Supervisor Customer, often called a Customer Service Supervisor, oversees a team of customer service representatives to ensure customers receive prompt, effective, and courteous support. They handle escalated issues, train new staff, set performance goals, and monitor team metrics. Their responsibilities also include scheduling, coaching team members, and implementing service policies to improve customer satisfaction. This role is crucial in maintaining high standards of service and addressing customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a supervisor customer, and why are they important?

To thrive as a Supervisor Customer, you need strong leadership skills, customer service expertise, and typically a background in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance reporting tools is important. Excellent communication, conflict resolution, and motivational abilities help you effectively manage teams and resolve customer issues. These skills ensure smooth operations, high customer satisfaction, and a productive, engaged team environment.

What are some common challenges faced by a supervisor customer and how can they be effectively managed?

Supervisors in customer service often face challenges such as managing high call volumes, handling escalated customer issues, and ensuring team members meet performance targets. Effective management involves setting clear expectations, providing regular coaching and feedback, and fostering a supportive team environment. Developing strong conflict resolution and communication skills is crucial, as supervisors frequently act as a bridge between frontline staff and upper management. Utilizing performance metrics and customer feedback can also help identify areas for improvement and maintain high service standards.

What is the difference between Supervisor Customer vs Customer Service Manager?

AspectSupervisor CustomerCustomer Service Manager
CredentialsHigh school diploma or equivalent; some roles may require experience in customer serviceBachelor's degree often preferred; management experience beneficial
Work EnvironmentSupervises customer service teams, often in retail, call centers, or service centersOversees multiple customer service teams or departments, strategic planning
Employer & Industry UsageCommon in retail, hospitality, telecom, and service industriesFound in larger organizations, corporate settings, and multi-location businesses
Search & Comparison IntentFocuses on team supervision and daily operationsFocuses on overall customer service strategy and performance

The main difference between Supervisor Customer and Customer Service Manager lies in scope and responsibilities. Supervisors typically oversee daily team operations, while Customer Service Managers handle broader strategic planning and department management. Both roles require customer service experience, but the managerial level and scope differ.

What are popular job titles related to Supervisor Customer jobs in Delaware?

For Supervisor Customer jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Supervisor Customer jobs?

Cities in Delaware with the most Supervisor Customer job openings:

Infographic showing various Supervisor Customer job openings in Delaware as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Maintenance Supervisor

BPG Real Estate Service

Wilmington, DE โ€ข On-site

Full-time

Re-posted 18 days ago


Job description

 Maintenance Supervisor

The Maintenance Supervisor plays a critical leadership role in maintaining the operational excellence, appearance, safety, and functionality of our residential community. This hands-on position oversees maintenance operations, supervises maintenance staff and vendors, and ensures residents receive prompt, high-quality service.

Reporting directly to the Property Manager, the Maintenance Supervisor helps drive property performance by ensuring the physical asset is maintained to the highest standards.


What You’ll DoLeadership & Team Management
  • Lead, mentor, train, and supervise maintenance team members
  • Assist in recruiting and hiring maintenance staff
  • Schedule maintenance personnel and prioritize daily work orders
  • Coordinate and oversee vendors and contractors to ensure timely, professional, and cost-effective work
  • Partner closely with the Property Manager to support operational goals and capital improvement projects
Property Operations
  • Oversee apartment turns, refurbishments, inspections, and move-in readiness
  • Maintain the overall curb appeal and physical condition of the property
  • Ensure all resident service requests are completed promptly and professionally
  • Conduct regular property walks with the Property Manager
  • Maintain accurate records for preventive maintenance, inventories, inspections, and MSDA logs
Technical Maintenance
  • Diagnose and perform HVAC, plumbing, electrical, carpentry, appliance, and general maintenance repairs
  • Inspect and coordinate maintenance for major building systems including boilers, fire alarms, generators, and heating systems
  • Complete painting, concrete, masonry, roofing, fencing, and light custodial tasks as needed
  • Assist with snow removal and emergency response coverage
Safety & Compliance
  • Promote and maintain a safe work environment
  • Ensure compliance with OSHA standards and company safety protocols
  • Participate in rotating on-call emergency coverage, including evenings, weekends, and holidays

What We’re Looking ForQualifications
  • Strong leadership skills with the ability to motivate and manage a team
  • Excellent organizational, communication, and problem-solving abilities
  • Ability to thrive in a fast-paced environment while managing multiple priorities
  • Professional demeanor with a strong customer service mindset
  • Ability to work independently and make sound decisions
  • Proficiency with Microsoft Office applications
Required Experience & Certifications
  • 5+ years of maintenance experience required
  • Previous experience as a Maintenance Supervisor or Maintenance Manager preferred
  • High school diploma or equivalent required
  • OSHA certification required
  • EPA certification for refrigerant handling required
  • HVAC Universal certification is a plus
Physical Requirements
  • Ability to stand, walk, bend, stretch, and perform physical tasks throughout the workday
  • Frequent use of maintenance tools and equipment
  • Ability to lift and move heavy objects, including items weighing up to 100 pounds

Why Join BPG?

At BPG, you’ll be part of a collaborative team that values professionalism, accountability, and growth. We are committed to supporting our associates with meaningful work, career development opportunities, and a culture built on respect and teamwork.

At BPG Real Estate Services, our success starts with our people. Every day, our teams help shape thriving communities while delivering exceptional experiences for our residents, tenants, and clients. Since 1993, BPG has grown into a privately held, full-service real estate acquisition, development, and management company with properties and offices throughout Washington, DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

We believe in creating an outstanding associate experience — one where your expertise is valued, your leadership makes an impact, and your career can grow. If you take pride in maintaining high-quality communities, leading strong teams, and solving problems with confidence and professionalism, we invite you to join us as our next Maintenance Supervisor.

If you’re ready to bring your technical expertise and leadership skills to a company that values your contribution, we’d love to hear from you.


Statement of Notices
Equal Employment Opportunity
BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act
Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.