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Supervisor Computer Technician Jobs in Michigan (NOW HIRING)

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Supervisor Computer Technician information

What is a supervisor computer technician?

Supervisor Computer Technicians are professionals responsible for overseeing a team of computer technicians. They manage day-to-day technical support operations, ensure timely maintenance and repair of computer systems, and coordinate troubleshooting efforts. In addition to providing technical guidance, they may also handle scheduling, training, and performance reviews for their team. Their role is crucial in ensuring that IT systems run smoothly and efficiently within an organization.

What are the key skills and qualifications needed to thrive as a supervisor computer technician?

To thrive as a Supervisor Computer Technician, you need in-depth knowledge of computer hardware, troubleshooting, and network systems, often supported by an associate's or bachelor's degree in IT or a related field. Familiarity with diagnostic tools, IT management software, and certifications like CompTIA A+ or Microsoft Certified IT Professional is typically required. Strong leadership, communication, and organizational skills help you effectively lead teams and manage multiple technical projects. These combined skills ensure efficient IT operations, high team performance, and reliable technical support across the organization.

What are some common challenges faced by a supervisor computer technician when managing a technical support team?

Supervisor Computer Technicians often face challenges such as balancing hands-on technical work with team leadership responsibilities, ensuring timely resolution of complex technical issues, and providing ongoing training to keep the team updated on new technologies. Additionally, managing diverse skill levels within the team and coordinating effectively with other departments like IT management or network administration can require strong communication and organizational skills. Successfully navigating these challenges is key to maintaining high service quality and fostering a collaborative work environment.

What is the difference between Supervisor Computer Technician vs Computer Support Specialist?

AspectSupervisor Computer TechnicianComputer Support Specialist
CertificationsCompTIA A+, Network+, possibly Cisco certificationsCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees technical teams, manages hardware/software issues, on-site and support rolesProvides technical support, troubleshooting, and customer assistance, often remotely or on-site
Employer & Industry UsageIT departments, tech companies, large organizationsIT support firms, corporate IT departments, help desks

The Supervisor Computer Technician typically manages technical teams and handles complex hardware and network issues, while the Computer Support Specialist focuses on providing direct technical support and troubleshooting to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and leadership level.

What cities in Michigan are hiring for Supervisor Computer Technician jobs?

Cities in Michigan with the most Supervisor Computer Technician job openings:

Maintenance Supervisor

Redford, MI โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Presbyterian Villages of Michigan, a faith-based, premier nonprofit organization providing senior housing and services in Michigan, has a great opportunity to join our senior affordable housing operations team as the Maintenance Supervisor at the Redford Villa and Cottages, Redford Michigan community.  We invite you to help us create new possibilities for quality living for the seniors we serve in Michigan.

This outstanding leader will have six (6) or more years of successful experience in maintenance and 1 + years in supervision.  An associates degree or equivalent education, not required, but a plus.  Previous work in a senior community preferred, but not required.

In addition to joining an organization focused on creating and maintaining communities, programs and services where seniors are able to achieve their best possibilities and purposes in life, we have a dedicated team of colleagues that care about the mission of the organization.  We also offer competitive compensation; generous time off, attractive health benefits package including employer cost share; generous Paid Time Off, and a Retirement savings plan with immediate vesting and employer match after one year. 

The Maintenance Supervisor is responsible for provide oversight, leadership, and quality assurance to the Maintenance department.  Directly supervise and coordinate the activities of maintenance, groundskeeping, and housekeeping staff.   Plans and implements maintenance and facility projects and initiatives. Establishing policies and procedures to ensure maintenance compliance resulting in quality inspections.   Assess and plan for the maintenance needs and capital needs assessments.

To expedite your interest, visit www.pvm.org to complete an application today to be considered for this great opportunity.


ESSENTIAL FUNCTIONS

  1. Conduct supervisory activities such as hiring and firing staff, providing employee orientation and training, creating work schedules, coaching or disciplinary action, and approving employee time sheets for department.
  2. Knowledge of Housing and Urban Development Real Estate Assessment Center (REAC) and NSpire physical unit Inspections, criteria, and guidelines. 
  3. Ensure that the property is inspection ready at all times.
  4. Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
  5. Installs, assembles, builds, repairs and maintains appliances, equipment, systems, fixtures, components and structural items.
  6. Determine schedules, sequences, and assignments for work activities, in accordance with labor hours (budget), work orders, departmental and Village projects, activities and events.
  7. Maintain compliance, reporting, training, and ensure utilization of the maintenance work order software system.
  8. Maintains grounds to ensure safety and appropriate appearance.
  9. Conduct or arrange for employee training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
  10. Schedule, coordinate and oversee repairs, maintenance and installation of machines, tools, equipment and utility systems to ensure continuous operations.
  11. Conduct machine, equipment and utility system inspections and test regarding repair/maintenance needs and appropriate operational levels.
  12. Develop, implement, and monitor methods, procedures and/or projects to minimize costs and better utilize staff, including preventative maintenance program and quality assurance guidelines and parameters.
  13. Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
  14. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
  15. Requisition materials and supplies, such as tools, equipment, or replacement parts.
  16. Monitors, oversees and forecasts inventory utilization and stock needs.
  17. Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
  18. Meet with vendors or suppliers to discuss products used in repair work.
  19. Participate in the on-call scheduling for maintenance emergencies and work as needed.
  20. Oversee, direct, and prepare assigned areas for various activities and events.
  21. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.

6+ years maintenance technician experience and 1+ years of previous managerial experience.

Experience working in senior housing a plus.

Experience with HUD REAC/NSPIRE inspections a plus.

Computer Skills

Must have basic knowledge of computers and computer systems (including hardware and software) to enter data, or process information.  Consistent use of software systems.  Maintenance and Work Order system experience a plus.

Certificates & Licenses

Valid Driver's License

Reliable transportation

Other Requirements

Certification in electrical, plumbing, or HVAC preferred

To expedite your interest, visit www.pvm.org to complete an application today to be considered for this great opportunity.