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Supervisor Associate Jobs in Surrey, BC (NOW HIRING)

Marriott

Sommelier Supervisor

Vancouver, BC · On-site

Supervisory Experience: 1 year of supervisory experience. License or Certification: None At ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

PetSmart Careers

Retail Operations Lead

Coquitlam, BC · On-site

$18.99 - $28.99/hr

This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...

PetSmart

Retail Operations Lead

Coquitlam, BC · On-site

This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...

PetSmart

Retail Operations Lead

Coquitlam, BC · On-site

This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...

PetSmart Careers

Retail Operations Lead

Coquitlam, BC · On-site

$18.99 - $28.99/hr

This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...

PetSmart

Retail Operations Lead

Coquitlam, BC · On-site

This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...

PetSmart

Retail Operations Lead

Coquitlam, BC · On-site

This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands ...

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Supervisor Associate information

What is a supervisor associate?

Supervisor Associates are entry- to mid-level professionals who assist in overseeing teams, projects, or operations within an organization. They typically support senior supervisors or managers by coordinating tasks, monitoring employee performance, and ensuring that company policies and procedures are followed. Supervisor Associates may also help train new staff, resolve minor conflicts, and contribute to process improvements. Their role often serves as a stepping stone to higher supervisory or management positions.

What are the key skills and qualifications needed to thrive as a supervisor associate?

To thrive as a Supervisor Associate, you need strong leadership abilities, organizational skills, and a relevant academic background, often a bachelor’s degree in business or a related field. Familiarity with workforce management software, scheduling tools, and performance tracking systems is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Supervisor Associates apart. These competencies are crucial for effectively overseeing teams, ensuring productivity, and maintaining a positive work environment.

What are some typical challenges supervisor associates face when transitioning into their first leadership role?

Supervisor Associates often encounter challenges such as balancing their own workload with overseeing team members, adapting to new responsibilities like scheduling and performance reviews, and learning to provide constructive feedback. Navigating team dynamics and resolving conflicts can also be demanding, especially when supervising former peers. However, organizations usually provide mentorship and training to help new supervisors build confidence and develop effective leadership skills.

What is the difference between Supervisor Associate vs Customer Service Representative?

AspectSupervisor AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentSupervisory role in retail, healthcare, or corporate settingsFrontline customer support in various industries
Employer & Industry UsageUsed in retail, healthcare, banking, and corporate sectorsCommon across retail, telecom, banking, and service industries

The Supervisor Associate typically oversees team operations, requiring some leadership skills, while Customer Service Representatives focus on assisting customers directly. Both roles are vital in customer-facing industries, but Supervisor Associates have additional responsibilities related to team management and supervision.

What are the most commonly searched types of Supervisor jobs in Surrey, BC?

The most popular types of Supervisor jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Supervisor Associate jobs?

Cities near Surrey, BC with the most Supervisor Associate job openings:

Supervisor Associate jobs near you

Supervisor, Sanitation

Village Farms International

Delta, BC • On-site

CA$55K - CA$63K/yr

Full-time

Re-posted 13 days ago

Key responsibilities

  • Oversee daily sanitation and housekeeping operations to ensure compliance with safety, hygiene, and regulatory standards.

  • Supervise and evaluate the performance of sanitation team members, assign tasks, and provide coaching and training.

  • Coordinate with other departments to ensure sanitation activities are completed according to schedules and standards.

Job description

Village Farms International (Nasdaq: VFF) is a vertically integrated global leader in cannabis and plant-based consumer packaged goods, and sustainable innovation. As one of North America’s longest-standing produce operators built on decades of expertise, we’re a company where growers, innovators, and creators come together to shape the future of high performing plant-based brands, globally.

Joining Village Farms means joining a global team built on purpose, integrity, and ambition. Here, we grow people, ideas and possibilities.


The Opportunity

Reporting to the Sanitation Manager, the Sanitation Supervisor is responsible for overseeing daily sanitation and housekeeping operations to ensure full compliance with safety, hygiene, and regulatory standards. This role ensures that all production equipment, facilities, and non-production areas are cleaned and maintained according to company, GMP, HACCP, and regulatory requirements. The Supervisor leads, coordinates, and evaluates the performance of Sanitation Team Leads, Technicians, Associates, and Housekeepers, ensuring the effective execution of the Master Sanitation Schedule (MSS), accurate documentation, audit readiness, and continuous improvement in sanitation and housekeeping practices. This position plays a critical role in maintaining food safety, operational efficiency, a safe work environment and general cleanliness across the facility.


What You'll Do

Sanitation Operations & Safety Compliance 

  • Oversees daily sanitation activities in alignment with Sanitation Standard Operating Procedures (SSOPs), GMPs, HACCP, and WHMIS requirements
  • Ensures proper disassembly, cleaning, reassembly, and inspection of production equipment by Sanitation Technicians and Associates
  • Verifies accurate execution of the Master Sanitation Schedule (MSS) across all shifts and zones
  • Conducts or oversees ATP swab testing and other verification methods to validate cleaning effectiveness
  • Ensures safe handling, storage, and correct dilution of cleaning chemicals in accordance with supplier and regulatory guidelines
  • Maintains and reviews sanitation logs, checklists, audit records, and compliance documentation
  • Leads internal audits and prepares for third-party and regulatory inspections
  • Ensures all staff follow health, safety, and environmental policies; investigates and reports incidents as required
  • Manages inventory of sanitation supplies and PPE; coordinates reordering to prevent shortages
  • Oversees daily housekeeping activities to ensure cleanliness of all non-production areas

Team Leadership & Employee Development 

  • Directly supervises Team Leads, Sanitation Technicians, Sanitation Associates, and Housekeepers
  • Assigns tasks, monitors performance, and provides ongoing coaching, feedback, and recognition
  • Conducts pre-shift meetings, safety huddles, and performance reviews
  • Oversees onboarding, training, and competency assessments for all sanitation personnel
  • Develops team members through cross-training, skill-building, and career development support
  • Enforces accountability and adherence to attendance, conduct, and performance standards
  • Fosters a culture of safety, quality, teamwork, and continuous improvement

Cross-Functional Coordination & Operational Support

  • Collaborates with Production, Maintenance, Quality Assurance, and Health and Safety teams to coordinate line changeovers, equipment access, and sanitation timelines
  • Communicates sanitation status, delays, or concerns to the Sanitation Manager and production leadership
  • Supports scheduling and shift coverage to ensure 24/7 operational needs are met
  • Participates in root cause analysis and corrective actions for sanitation-related non-conformances
  • Implements process improvements to increase efficiency, reduce downtime, and enhance cleaning effectiveness

Housekeeping Oversight

  • Ensures non-production areas (offices, washrooms, lunchrooms, locker rooms, public areas) are cleaned to established standards by Housekeepers
  • Confirms that Housekeepers are cross trained in basic sanitation tasks and can support production area cleaning during peak periods
  • Monitors supply levels and restocking in common areas; ensures waste disposal procedures are followed
  • Integrates Housekeeping schedules and performance into overall sanitation planning and audits


OTHER DUTIES

At Village Farms we are all growers at heart. Our plants and processes require in-person care and attention to ensure we’re bringing the best our plants and people have to offer to our consumers. This means other duties may arise since we work together to ensure we support all business activities – seed to sale.   

This role is on-site, which requires you to work on facility at all times in a Sanitation Supervisor or directly supporting operations. 

This position Shift Time – Afternoon – 2:00pm-10:30pm.


What You Bring

Education

  • High School Diploma or equivalent required
  • Certification in HACCP and WHMIS is necessary (willing to obtain) 
  • Post-secondary education in Occupational Health & Safety, Food Science, or a related field is an asset
  • Certification in GMP or Food Safety is an asset

Experience

  • Minimum 3–5 years of experience in a sanitation leadership role within food manufacturing, pharmaceuticals, or a regulated production environment
  • Proven experience managing sanitation teams and executing MSS in a fast-paced production setting
  • Demonstrated experience with ATP testing, SSOPs, audit preparation, and regulatory compliance
  • Experience training and developing frontline staff, including performance management
  • Experience using Microsoft Office (Word, Excel, Outlook) for reporting and scheduling

Knowledge & Skills

  • In-depth knowledge of sanitation procedures, chemical safety, and food safety regulations
  • Strong understanding of GMPs, HACCP principles, SSOPs, and WHMIS
  • Strong leadership and people management skills with ability to motivate and develop teams
  • Excellent organizational, time management, and problem-solving abilities
  • Strong communication and interpersonal skills; ability to interact effectively across departments
  • Ability to read, interpret, and enforce safety and sanitation documentation
  • Proficient in identifying risks and implementing corrective and preventive actions
  • Detail-oriented with high standards for cleanliness, safety, and compliance
  • Adaptable and resilient in a dynamic, 24/7 production environment


Physical Requirements

  • Ability to lift, push, pull, and carry up to 40–50 lbs. on a regular basis throughout the shift, 
  • Ability to stand, walk, bend, stoop, and climb for extended periods
  • Ability to lift up to 50 lbs. when handling chemicals, tools, or equipment
  • Frequent use of hands for operating cleaning tools, equipment, and computers
  • Frequent exposure to wet, cold, hot and noisy environments
  • Must wear full PPE including gloves, goggles, aprons, waterproof boots and earplugs
  • Able to work in dusty environment (not allergic to dust) 
  • Availability to work flexible shifts, weekends, and holidays occasionally based on production schedules


Life at Village Farms

We believe It Takes A Village ® and we mean it.

It shows up in how we support each other, how we innovate, and how we win as a team.

Our values guide every decision we make:

Versatility| Innovation | Leadership | Loyalty | Accountability | Grit | Entrepreneurship

What you do here matters - to our people, our products, and the customers we serve.

We’ve got you covered with company-paid comprehensive benefits and education assistance to support your growth.

Ready to Grow with Us?

If you want to be part of something that has real impact - we’d love to meet you.