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Sunquest Jobs in Ohio (NOW HIRING)

compunet

Client Service Representative

Dayton, OH · On-site

$15.50 - $21/hr

Responsible for electronic routing of incoming faxes, monitors STAT/FAX CALL LOG in QLS computer system and COPY/CALL/FAX in Sunquest computer system, reports as outlined in departmental manual.

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See Ohio salary details

$539

$967

$1.6K

How much do sunquest jobs pay per week?

As of Sep 3, 2026, the average weekly pay for sunquest in Ohio is $967.08, according to ZipRecruiter salary data. Most workers in this role earn between $767.31 and $1,115.38 per week, depending on experience, location, and employer.

What is a Sunquest?

A Sunquest job typically refers to a role involving Sunquest Information Systems, a company specializing in laboratory information systems (LIS) for healthcare organizations. Positions can range from software development and IT support to laboratory workflow optimization and customer support. These jobs often require knowledge of healthcare technology, laboratory processes, and software implementation. Many roles involve working with hospitals, clinics, and labs to improve diagnostic workflows and data management.

What are the key skills and qualifications needed for a Sunquest position?

To thrive as a Sunquest Laboratory Systems Analyst, you need a solid background in laboratory information systems (LIS), data management, and healthcare IT, usually obtained through a degree in computer science or clinical laboratory science. Familiarity with Sunquest Laboratory Information Systems, HL7 messaging, and EHR integration is essential, and certifications like ASCP or IT certifications add value. Strong problem-solving abilities, attention to detail, and excellent communication skills help professionals excel in supporting end users and cross-functional teams. These combined skills ensure efficient laboratory processes, minimize system downtime, and support quality patient care.

What are the typical challenges faced by a Sunquest Laboratory Systems Analyst, and how can they be addressed?

One of the main challenges faced by Sunquest Laboratory Systems Analysts is troubleshooting complex issues that impact laboratory workflows, such as system integration errors or data discrepancies. Successfully addressing these challenges requires a deep understanding of Sunquest software, close collaboration with laboratory staff, and the ability to communicate technical solutions in an accessible manner. Analysts are often required to prioritize multiple support requests and respond quickly to urgent issues, making strong organizational skills essential. Proactively staying updated on system updates and best practices can also help analysts anticipate and resolve potential problems efficiently.

What are the most commonly searched types of Sunquest jobs in Ohio?

The most popular types of Sunquest jobs in Ohio are:

What are popular job titles related to Sunquest jobs in Ohio?

For Sunquest jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Sunquest jobs in Ohio look for?

The top searched job categories for Sunquest jobs in Ohio are:

Sunquest jobs near you
Infographic showing various Sunquest job openings in Ohio as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,288 per year, or $24.2 per hour.

Client Service Representative

compunet

Dayton, OH • On-site

$15.50 - $21/hr

Full-time, Part-time

Re-posted 21 days ago

CompuNet Clinical Laboratories rating

6.8

Company rating: 6.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

90th of 121 rated laboratories

Job description

Located at our Core Lab (Moraine, OH)

Full-Time Day Shift (9:00 AM-5:30 PM) and (9:30 AM-6:00 PM) With Weekend and Holiday Rotation

Part-Time Day Shift (1:00 PM-5:00 PM) With Weekend and Holiday Rotation

Part-Time Evening Shift (2:00 PM-10:30 PM) With Weekend and Holiday Rotation

Position Summary:

The Client Service Representative will exemplify CompuNet's mission and value to both internal and external customers in response to telephone calls, critical value reporting and inquiries by clients regarding all service requests. Coordinate reporting of referral laboratory results to the appropriate entity. Address all customer inquiries in a friendly, courteous fashion to make each interaction a positive customer experience. 

Responsibilities:

  • Follow all guidelines outlined in departmental policy regarding telephone etiquette. Answer and document telephone calls, handle requests for results and information, direct calls to the proper department or individual, take complete messages, respond to each request for service in a timely manner.
  • Responsibility for reporting critical values to all market segments in compliance with regulatory requirements with timeframes outlined in procedure.     
  • Receive telephone calls from clients for the pick-up of STAT and or ROUTINE specimen(s). Document call in dispatch software and dispatch service request.  
  • Handle client related questions and concerns in a courteous and efficient manner and documents in appropriate computer system.
  • Perform department duties as outlined in the department procedure manual.
  • Document potential privacy breaches and quality/service variances per procedure.
  • Utilize Optimaxx as need for archived audit trail reports.
  • Accept client requests for laboratory testing or supplies, documents, and forwards appropriately (i.e. add-on, verbal orders or walk-in on weekend) 
  • Keep abreast of and proficient with computer, phone and operational changes in various systems.
  • Assist in assuring departmental equipment is function properly.  
  • Responsible for electronic routing of incoming faxes, monitors STAT/FAX CALL LOG in QLS computer system and COPY/CALL/FAX in Sunquest computer system, reports as outlined in departmental manual.
  • Follow through with response to client problems by documenting in appropriate system or escalating to Team Leader.
  • Issue manual billing credits/charges as outlined in department manual.
  • Promote positive communication as well as CompuNet's core values with clients, coworkers and affiliated hospital staff.

Qualifications:

  • Must be high school graduate or equivalent. 
  • Excellent telephone communication and customer service skills.
  • Ability to work independently and as part of a team. 
  • Previous experience and/or education in health care field, medical terminology.
  • Data entry skills required.

Safety & Physical Demands:

  • Work with computer/software sitting for extended periods of time.
  • Use telephone seven-eight hours of shift.   
  • Demonstration of consistently high integrity and accuracy.
  • Excellent written and interpersonal communication skills.
  • Sound reasoning ability and good independent judgment.
  • Ability to work within specified deadlines and timetables.
  • Professional in all dealings with team members, customers and staff.
  • Low risk of exposure to biohazard substances and hazardous chemicals.
  • Be familiar with and adhere to safety, ergonomic and health policies of the company.
  • Comply with all PPE requirements when in the laboratory or other biohazard areas.
  • Complete required safety training and health evaluations in a timely manner.
  • Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

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