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Sunpass Jobs Jobs (NOW HIRING)

InstantServe LLC

Manager, Product Development

Boca Raton, FL · On-site

$109K - $136K/yr

Manager, Product Development (SunPass Program Lead) Location: Boca Raton, FL, 33434 (Onsite) Duration: 12 Months Contract Interview: Remotely via Microsoft Teams. Onsite Description: Responsible for ...

Apollo ITS

Tolling Business Analyst

Orlando, FL

Tolling Business Analyst Responsible for managing the lifecycle of SunPass products, solutions, and applications, ensuring they meet business requirements and align with the SunPass Operations ...

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MMC Group

Customer Service Rep

Ocoee, FL

$11 - $12/hr

Inbound customer service reps handling inquiries regarding SunPass toll program in the State of Florida * Prepares source data for computer entry by compiling and sorting information; establishing ...

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Sunpass Jobs information

What is the difference between Sunpass Jobs vs Toll Collector?

AspectSunpass JobsToll Collector
Required CredentialsBasic computer skills, customer service experienceHigh school diploma, customer service skills
Work EnvironmentOffice settings, online platforms, customer supportToll booths, highway stations, outdoor
Employer & Industry UsageTransportation agencies, toll management companiesState transportation departments, toll agencies
Common Search & ComparisonYesYes

Sunpass Jobs typically involve online or administrative roles related to toll systems, while Toll Collectors work directly at toll booths managing cash or electronic payments. Both roles serve the transportation industry but differ in work environment and required skills.

What states have the most Sunpass Jobs jobs? States with the most job openings for Sunpass Jobs jobs include:
Infographic showing various Sunpass Jobs job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 2% As Needed, 46% Part Time, 1% Temporary, 47% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Product Development (SunPass Program Lead)

Product Development (SunPass Program Lead)

Apex Informatics

Boca Raton, FL • On-site

Other

Posted 24 days ago

Job description

General Characteristics:
Responsible for managing the lifecycle of SunPass products, solutions, and applications,
ensuring they meet business requirements and align with the SunPass Operations
roadmap. Oversees product development activities, reporting standards, and operational
governance while coordinating with cross-functional teams to deliver high-quality,
customer-focused solutions. Acts as a liaison between SunPass Operations, Toll
Operations leadership, and technical teams to ensure timely delivery, continuous
improvement, and compliance with established standards.
Essential Duties & Responsibilities:
Product Development & Delivery
• Manages research and development activities related to the design,
enhancement, and qualification of SunPass products and solutions.
• Works with cross-functional teams to ensure fulfillment of product requirements
and transition products from development to commercialization.
• Assists in determining product delivery and deployment schedules for new
releases, feature updates, and maintenance cycles.
• Acts as a technical consultant to the SunPass Operations team, leading testing
and evaluation of innovative technologies.
• Ensures technology and product specifications align with SunPass business
objectives.
• Oversees product delivery, managing schedules and tasks related to all aspects
of product development.
Operational Governance & Reporting
• Develops and maintains a centralized inventory of SunPass products, solutions,
and applications.
• Captures and tracks SunPass Operations initiative updates in compliance with
reporting standards.
• Monitors input from all business units to ensure products meet functional and
performance requirements.
• Identifies opportunities for improvement and lifecycle replacement needs;
prepares documentation and summaries for leadership visibility.
• Collaborates with Toll Operations Business Intelligence team to develop
dashboards and reporting tools for program performance monitoring.
• Ensures Standard Operating Procedures (SOPs) are created and maintained,
establishing a lifecycle process for updates.
Strategic Support & Emergency Response
• Gains detailed knowledge of all facets of SunPass Operations to support
decision-making and implementation of initiatives.
• Serves in times of emergency to support state response efforts and ensure
continuity of operations.
• Performs other duties as assigned
Dimensions
Education:
Bachelor's or Master's Degree in Computer Science, Information Systems, Business
Administration, Operations Management, Project Management or other related field. Or
equivalent work experience.
Experience:
A minimum of 7 years of tech industry, product engineering, operations, technology
integration, or other related work experience.

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