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Sun Life Customer Service Jobs in Florida (NOW HIRING)

GMS Customer Service

Pompano Beach, FL ยท On-site

$15.50 - $21/hr

The Best Produce Under the Sun! This is an exciting opportunity to join a dynamic team as a ... Life insurance (Company paid) Job Summary: The Bilingual Customer Service Representative interacts ...

... customer service from our secure office in Orlando, FL. Requirements โ€ข Must speak English ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

... clients/customers with excellent customer service from our secure office in Orlando, FL ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

Customer Service Specialist - FL

Orlando, FL ยท On-site +1

$14.99 - $15/hr

... excellent customer service from your secured home office. Requirements * Must speak English ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

Be Seen First

โœˆ๏ธ Customer Service Representative - Travel-Ready & Tech-Savvy! Company: Sun Print Management ... Life Insurance Company Description Founded in 1995 in the Tampa Bay area, Sun Print Management ...

Urgent

Training provided

Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

Thu & Sun | Sat hours: 9am-2pm * 9am-6:15pm Mon-Thu | Off: Fri & Sun | Sat hours: 9am-2pm Key ... customer service and meet the qualifications above, we encourage you to apply today. We look ...

... customer service support from our secure office in Orlando, FL. We aim to delight every customer ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

Customer Service Specialist - Orlando, FL

Orlando, FL ยท On-site

$15.75 - $21/hr

... customer service support from our secure office in Orlando, FL. We aim to delight every customer ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

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Sun Life Customer Service information

See Florida salary details

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How much do sun life customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for sun life customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a Sun Life Customer Service?

A Sun Life Customer Service job involves assisting clients with inquiries about their insurance policies, benefits, claims, and account details. Representatives provide support via phone, email, or chat, ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and knowledge of Sun Life's products and services. Employees may also guide customers through online tools and troubleshoot issues related to their accounts.

What do Sun Life Customer Service representatives do?

Sun Life Customer Service representatives commonly assist clients with inquiries about their insurance policies, benefits coverage, billing questions, and claims status. They may resolve account-related issues, provide guidance on policy options, and escalate complex matters to specialized teams when necessary. The role involves frequent communication through phone, email, or online chat, requiring clear explanations and a strong customer-oriented approach. This variety ensures representatives gain deep knowledge of Sun Life's products and processes, making it a dynamic and rewarding position for those who enjoy problem-solving and helping others.

What are the key skills and qualifications needed to thrive in Sun Life Customer Service?

To thrive as a Sun Life Customer Service representative, you need strong communication skills, attention to detail, and proficiency in problem-solving, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, call center systems, and basic insurance-related platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These competencies are crucial for handling customer inquiries effectively, ensuring high client satisfaction, and maintaining Sun Life's reputation for excellent service.

What are the most commonly searched types of Sun Life Customer Service jobs in Florida?

The most popular types of Sun Life Customer Service jobs in Florida are:

What are popular job titles related to Sun Life Customer Service jobs in Florida?

For Sun Life Customer Service jobs in Florida, the most frequently searched job titles are:

Infographic showing various Sun Life Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

GMS Customer Service

SUN COMMODITIES, Inc.

Pompano Beach, FL โ€ข On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Bilingual Spanish Customer Service Representative

Welcome to Sun City Produce!! The Best Produce Under the Sun!

This is an exciting opportunity to join a dynamic team as a Bilingual Spanish Customer Service Representative for the Global Maritime Supply division in Pompano Beach, FL. We are looking for a hard working detail-oriented individual to provide excellent customer service in a fast-paced work environment.

Sun Commodities is a privately held company and we are one of the main players in the wholesale of produce in the State of Florida. Sun group of companies distributes produce locally, internationally and services the cruise ships industry for over 20+ years!

Benefits Offered:

We offer several health insurance packages as well as optional add-ons (Aflac)

  • Medical, Dental, Vision
  • Paid Holidays
  • Paid Vacation
  • 401(k) (Employer match with 4% contribution)
  • Life insurance (Company paid)

Job Summary:

The Bilingual Customer Service Representative interacts with customers to provide and process information in response to inquiries, concerns and requests about products and services.

The job will include, but not be limited to:

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints; direct unresolved issues to the designated CS Lead/Supervisor
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications, and requests
  • Organize workflow to meet customer timeframes
  • Manage customer accounts and databases
  • Record details of inquiries, comments, and complaints and actions taken
  • Prepare and distribute customer activity reports by keeping records of customer interactions and transactions
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions and provide feedback on the efficiency of the customer service process

Minimum Requirements:

  • High School Diploma or Equivalent (Required)
  • Minimum 1 year experience as a Bilingual Spanish Customer Service Representative
  • Proficient computer skills and aptitude to learn new software applications
  • Strong data entry skills
  • Knowledge of administrative procedures and customer service principles and practices
  • Professional communications skills (written and oral)
  • Strong interpersonal skills and the ability to work well within a team environment