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Suites Manager Jobs in Ohio (NOW HIRING)

Coury Hospitality, LLC

Cook-Capital Suites Hotel

Columbus, OH · On-site

$15.50 - $19.25/hr

At The Capital Suites Hotel, we offer sophisticated, extended-stay accommodations in the heart of ... Treats Manager and coworkers with professional respect. * Controls waste and maintain food cost.

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Suites Manager information

What is a suites manager?

Suites Managers are professionals responsible for overseeing the operation and management of luxury suites in venues such as hotels, sports arenas, or entertainment centers. Their duties typically include ensuring guest satisfaction, coordinating suite services, managing staff, and handling client requests or special events within the suites. They work closely with catering, housekeeping, and event teams to provide a premium experience for suite guests. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a suites manager?

To thrive as a Suites Manager, you need strong hospitality management experience, organizational skills, and a background in customer service, often supported by a degree in hospitality or a related field. Familiarity with property management systems (PMS), event planning software, and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, attention to detail, and the ability to lead and motivate a team help set top performers apart. These competencies are crucial for ensuring seamless guest experiences, efficient suite operations, and high client satisfaction in a competitive hospitality environment.

What are some common challenges a suites manager faces when coordinating with multiple departments during events?

Suites Managers often juggle requests from VIP clients while coordinating with catering, housekeeping, and event operations teams to ensure a seamless experience. One common challenge is balancing last-minute changes, such as guest list updates or special dietary needs, with strict event timelines. Effective communication and strong organizational skills are essential, as the role requires quick problem-solving and the ability to manage competing priorities, all while maintaining a high level of customer service.

What is the difference between Suites Manager vs Front Desk Supervisor?

AspectSuites ManagerFront Desk Supervisor
CredentialsExperience in hospitality management, possibly a degree in hospitality or businessCustomer service experience, hospitality or hotel management background often preferred
Work EnvironmentOversees suite operations, guest services, and staff in luxury or extended-stay hotelsManages front desk staff, guest check-ins/outs, and daily guest interactions
Employer & Industry UsageUsed mainly in hotels with suites or extended-stay accommodationsCommon in hotels, motels, and resorts

The Suites Manager focuses on overseeing suite operations and guest experiences in hotels with suites, requiring management skills and industry experience. The Front Desk Supervisor primarily manages guest check-in/out and front desk staff, emphasizing customer service. While both roles involve guest interaction, the Suites Manager has broader operational responsibilities, whereas the Front Desk Supervisor concentrates on front desk functions.

What are the most commonly searched types of Suites jobs in Ohio?

The most popular types of Suites jobs in Ohio are:

What cities in Ohio are hiring for Suites Manager jobs?

Cities in Ohio with the most Suites Manager job openings:

Suites Manager jobs near you

Senior Sales Manager-The Capital Suites Hotel

Coury Hospitality

Columbus, OH • On-site

$70 - $100/hr

Other

Posted 25 days ago

Coury Hospitality rating

6.1

Company rating: 6.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Senior Sales Manager-The Capital Suites Hotel

The Capital Suites Hotel, 50 S Front St., Columbus, Ohio, United States of America

Job Description Why Work at The Capital Suites Hotel?

At The Capital Suites Hotel , we offer sophisticated, extended-stay accommodations in the heart of downtown Columbus. With spacious suites, premium amenities, and a focus on comfort and convenience, our hotel caters to business and leisure travelers alike. Curators at Capital Suites enjoy working in a welcoming, service-oriented atmosphere, where hospitality meets home-like comfort.

Location

The Capital - 85 - Sales Marketing

About the opportunity

The Senior Sales Manager is responsible for driving top-line revenue through the proactive solicitation, development, and conversion of group, corporate, and local market business, managing key accounts, developing strategic relationships, and executing sales initiatives to achieve or exceed budgeted revenue goals while delivering exceptional client service.

What you'll get to do
  • Proactively solicit and secure group, corporate, and local market business to meet or exceed revenue goals
  • Develop and manage key accounts to ensure long-term relationships and repeat business
  • Conduct outside sales calls, client meetings, site visits, and property tours
  • Respond to inquiries, leads, and RFPs in a timely and professional manner
  • Prepare proposals, contracts, and presentations tailored to client needs and hotel strategy
Skills and Experience
  • Have 4-7 years of hotel sales or hospitality sales experience
  • Possess a strong understanding of group sales, corporate travel, and market segmentation
  • Have a proven ability to meet or exceed revenue targets in a competitive market
  • Demonstrate excellent communication, negotiation, and presentation skills
  • Show strong relationship-building and client management abilities
  • Ability to work independently while managing multiple priorities
  • Be proficient in CRM systems and Microsoft Office Suite

The Capital Suites Hotel, 50 S Front St., Columbus, Ohio, United States of America

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